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Dow Jones

Not only was Dow Jones one of the best jobs I ever had, it was one of the easiest because I was given a large degree of freedom to treat my sales territory (the best one in the U.S.) as if it were my own business to grow, and that made me more successful than other environments where independent thinking was frowned upon, and managers hovered and hounded hourly. I was allowed to be an adult professional capable and accountable for my work. My colleagues were all very nice and empathetic people, who were good at what they did. Everyone's ideas were listened to and we each respected one another's professional opinions.
I really wanted to be promoted from within at Dow Jones, but over the years there was so much turn over with upper management, it made that process more difficult. With each new manager, came a new period of them learning us, whilst employing others they were more familiar with from other functions or old jobs into some roles I was working to win. Plus, each manager had great ideas they brought with them to reinvent the wheel, but usually they were right on the coat tails of the last manager's change-initiative that they replaced. That really made the new process buy-in much more difficult each time. The managers just wouldn't stay very long at Dow Jones and that really brought workplace morale down. Keeping our heads up and staying positive through every new manager, every new restructure, and every new process was the absolute hardest part of working at Dow Jones.

Working for Dow Jones was one of the best things that happened in my lifwe. I learned so much its incredible. They taught me how to think on my feet as if I was an army of one. You were on your own but there was mentors. I just loved it so much. every day was new and exciting. you would not know what was coming so you had to be ready for anything. one thing that stands out the most is time management. I learned how to use my time wisely. time is golden. like forest Gump said: Life is like a box of chocolate you never know what you are going to get! this is what describes this company. The Wall Street Culture. I would like to thank all those indviduals who picked me to work for Dow Jones after Graduating from Saint Peter's University. THere were many candidates from my school and others including IVY Leage schools. I was so Happy: I thank you all for the opportunity that was given to me. THats why I would like to give others opportunity to work for my company. Espinal Business DServices, L.L..C. I  learned the fundamentals of the stock market, and how they pick the 10 bluechip stocks for the DOW JONES INDUSTRIAL AVERAGE> WOW!!!!!!!!!!!!!!!!!!!!! I Loved this company. I rfecomend it to anyone.

I worked tooth and nail and fought very hard in my role for my voice to be heard. I asked for training, advancement opportunities and promotions which I believed I was deserving of for the output of work that I did along with the performance of my projects and the cost savings I brought to my department. The people that work here are shallow and insipid and they want to create the illusion of an inclusive culture when that could not be further from the truth. People will say they care to your face and then turn around and gossip behind your back. There is a lack of support from management and team members are only promoted the more they scratch the right backs. I had so much difficulty learning and reaching personal goals since my original manager was let go during a completely unnecessary re-org. I had four different supervisors (no direct manager) who all gave different reasons for why I was not getting the opportunity to advance despite my commitment and drive to bring impactful change to my channel. It was discouraging at best, at the worst I can't even say here.

I have worked at Dow Jones since 1992.  I began as a part time customer service telephone representative taking calls from customers of the Wall Street Journal.  The training for this position was intense and lasted 8 weeks. Dow Jones expects the highest level of customer service to their customers.  I am proud to say I was a consistent high-performing CSR based on the grades I received on my calls by the monitoring group.  I learned a great deal about how to handle customers at that job...how to listen, offer a resolution and keep the customer satisfied.

I wanted to become full-time at Dow Jones and was hired in 1998 in the position of Production Manager Assisant and have been at that job ever since.  I have a great boss who is very smart, very fair, respects his employees and sets a great example for our whole department.  I have worked at Dow Jones for 24 years and plan to retire from there.

Great people, great products, but it's unclear what new leadership is doing with the company now that Newscorp and DJ are splitting into two. Without Newscorp dollars backing up the company, there are many challenges ahead and one should carefully research what he or she is signing up for. Still opportunities and great brand visibility but things are changing.

The most enjoyable part of the job is feeling like you are doing something that matters - journalism or the business of supporting free speech. Hardest part of the job is constant (I mean constant) reorganizations and never knowing from one day to the next if your job is safe. Cost-cutting is the new mantra down to pennies. Other than that, work can be fun and challenging. (Seriously, no puns intended)

Dow Jones has been a rewarding and enjoyable place to work. The company fosters a collaborative culture with smart, driven colleagues, and there's a strong emphasis on work-life balance, which I’ve truly appreciated over the years. The work itself is engaging, and there’s a sense of pride in contributing to a globally recognized brand.

One area that has presented challenges is the frequency of management changes. Leadership transitions have occurred quite regularly, which sometimes impacted strategic continuity and team direction. However, these shifts also brought fresh perspectives and new opportunities for adaptation and growth.

Overall, my time at Dow Jones has been a meaningful chapter in my career, offering both professional development and a positive day-to-day experience.

A good job after college to get your toes wet in the financial services industry. My coworkers in the department are those who finished school within the last four years and therefore I was able relate to them. My direct managers were very helpful. However, being able to advance your career in the department and the company is hard to do; it will take you awhile to get anywhere and the pay is low relative to the job responsibilities. Thus, turnover is high in my department and I don't know if changes will be made anytime soon to combat this issue.

Overall, company is well-supportive of Work/Life balance - which is also helped by a 35 hour work week with little afterhours work.  

The tradeoff for the work-life balance seems to be too-low-to-be-competitive salaries which lead to a fair amount of employee turnover.  The salary situation does seem to improve for middle level management and above and/or mid/later career hires with desirable skills/experience.

After spending most of the 2010s with a solid direction and leadership forward, 2023 management feels rudderless and without direction.  Management has no presence and the company's morale is currently sinking amidst tightening budgets and recent layoffs.

The atmosphere was pleasant, serene yet full of productive employees working in teams to accomplish a common goal.

I worked closely with the office manager and directors within my department.  My duties included word processing, daily office operations; setting up reservations and corporate meetings and welcoming guests.  The hardest part of the job was leaving work at the end of the day when there was still work to be completed.  I felt I have contributed to the company by delivering my best work on time each day.

Working at Dow Jones I've gained a high level of professionalism, effective communication skills both verbal and written and tremendous respect for the hard work contributed each day.

	Provided high-level telephone and e-support on Dow Jones suite of products and services by answering our global customer queries concerning billing/account administration, pricing, content, product navigation, and delivery.
	Retained Dow Jones customers and increased customer loyalty while projecting a professional, efficient and positive approach.
	Ensured all opportunities for retention and cross-selling are identified and maximized. 
	Responded to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

Top Job Titles	Average Salary
Reporter 33 salaries reported	$123,409 per year
Editor 22 salaries reported	$132,061 per year
Intern 7 salaries reported	$26.02 per hour
Engineering intern 26 salaries reported	$25.00 per hour
Assistant editor 11 salaries reported	$125,455 per year

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