dental assistant

dental hygienist

dental receptionist

front desk receptionist

dental office manager

Dr. Dental

 I was hired on for a different location initially but was transferred shortly after. The company is constantly transferring employees around due to the high turnover rate. In my 4 months with Dr. Dental, I worked in 2 seperate locations and had 9 schedule changes. Because of this and the expectation to work over ny shift every day. It was impossible to have a life outside of work. In fact, I was forced to cancel very important doctor appointment last minute due to being required to stay over my scheduled shift. 
Training is a joke.... non-existant. I was expected to come in and know ALL their spreads sheets, operations, procedures, etc. As this is a corporate company it is a lot of checks and balances and micromanaging. The dental basics are the same but the operational procedures are always different. 
Manchester is a very busy office with a very high volume of phone calls. I was expected to fix an office that is a mess and train my front desk while working the front desk solo and on the opposite shift as my employee. I had to attend daily zoom meetings/trainings during this and still ensure I complete my management daily/weekly/monthly tasks. I have never been quite so stressed and it is a completely impossible situation. This is one of the major reasons for turnover. Job security is a joke. Every single day I had 10+ no shows/same day cancelations  and when the schedule falls apart, you are expected to refill it. If you fail to do so, you will be reprimanded. REMEMBER,  this is in addition to insurance verifications, confirmations, 100+ calls a day, check-in/check-out, and all the other normal front desk tasks. 
They do have a bonus structure but you attain it by selling dentistry and care credit. Every single day I was asked about how many care credit applications I recieved or how much I funded through care credit. 
I was expected and trained to work overtime. But I was also reprimanded for overtime.... but was still expected to work overtime. Yes, you read that right. 
Not once did I recieve a break. I was actually asked to sign a lunch and break waiver when I was hired. 
My regional manager was highly known for starting drama, gossip, and negativity. There were multiple occasions where team members were pitted against each other or that I was gossiped about to my staff by my regional manager. This person undermined me, spoke over me, and basically made it impossible to manage my team due to this person being unable to give control over or trust. Think controlling doctors wife style...and then some.  
I was hired into an impossible situation and a toxic work culture, where everyone is waiting to be fired for any number of supposed offenses. After a few months of turmoil and toxicity, I took a job elsewhere. I wasn't the first to fail and I won't be the last. 

When I started for Dr Dental I started as a receptionist, one of the things I love the most about this job is that they hire within when promoting and creating new positions. I became patient coordinator and then manger to one of the offices. With the training and support from management I was able to learn a lot skills that I took with me. They offer management courses that were very helpful. 
PROS:
The company really cares for you as a person and not only you but your family as well. Making sure to have a couple family events a year where everyone's families come together and we get to know about each other in a personal level. 
Not to mention they never forget a birthday always have a cake for you, office lunches and dinner, outings(scavenger hunts, bowling, boat cruises) work can be stressful especially when you're in a busy office. But they try to do everything possible to make you  feel appreciated and build relationship with the people you work with daily. Lets not forget monthly and Christmas Bonus (not many other companies care like them)

I would work here still if I didn't take a different career path, highly recommend. 

Cons: salary could be better but bonus do make up for it a bit 
Not always fully staffed

Most managers and regionals start off as front desk, new programs allow for dental assistant advancement as well. The problem is you HAVE to work hard and prove yourself. Lots of responsibility in managing an office. Continued learning is offered. More recently some of the "busy" work has been outsourced to help alleviate the stress of working the front desk such as insurance verification and accounts receivable. Help with over flow calls as well. Great morale....events such as halloween costume contest, email collection contests etc help keep the teams motivated. A lot of communication during covid lockdown. There was an all company talent show, happy hour calls, zoom meetings to support teams ensure interaction. The company tries to manage the balance between happy staff and profitability, it isn't easy but I can honestly say they do their best. Some of the complaints from staff that leave is "too much workload" and it is a lot of work, you have to be up for a challenge oh yes and ready to put your cell phone away. 

This place is a joke, they talk a good game about “career advancement” however they do not pay u what u are worth, that coupled with the ridiculous schedule and the less then stellar training, this place feels like ur working more as a telemarketer then anything. Aside from that they try to talk down about the other similar offices however they are starving to be like them they are the poor mans version of the kool smiles/small smiles. Offices are outdated and equipment is shotty and old they literally had a fan they bought from the dollar general in the waiting area... management expects the front end to run the entire office while they run around from offices to office hanging out with their friends. Listen if u need a buck and don’t expect to have a life work here but get ur experience up and move on ASAP!!! I would never return here!!!

The dental field in general is a very busy fast pace environment so it is a very busy job. The team member and patient relationships built while working here has to be one of the things I loved the most about working here. There is a lot of opportunity for growth because the company thrives on in house promoting. The starting salary I do feel like is low, although if you learn quickly there are promotion and bonus opportunities. The company shows your appreciation with rewards such as office outings and  lunches that I always miss. The hardest part of the job I have to say is balancing work and personal life, since the offices tend to be short staffed. 

I work part-time at the office - Front Desk. Management and co-workers are always available to answer questions, train you and always offer other training opportunities. Team oriented and everyone wants to see you succeed. Friendly office, hours can be flexible. I was welcomed and felt comfortable from the first day. 
Management is always available, Doctor is great to work with. 
They have family events through out the year and all are welcome. The other offices in the area all work together and have opportunities to meet. They all listen to each others ideas and support each other to be as successful as possible. I would absolutely recommend anyone to apply. 
As I stated earlier, they want their employees to be successful and to grow with the company.

Dr. Dental’s office consistently demonstrated a lack of professionalism and organization that made the work environment extremely uncomfortable. Schedules were poorly managed and often overloaded, leaving staff feeling overworked and unsupported on a daily basis. Management was rarely helpful when concerns were raised, often dismissing issues rather than addressing them, which only added to the frustration. The constant presence of drama in the office further disrupted workflow and created a tense atmosphere, making it difficult for staff to focus on providing quality care. Overall, the combination of disorganization, lack of leadership, and negative workplace culture made it a challenging and unpleasant place to work.

I started in DR. Dental as a front desk in Waterbury location. I had no experience prior to starting and I can honestly say I learned sooo much. I had amazing co workers and an amazing manager who supported and backed me up. Dr. Dental has been amazing at accommodating me with my schedule and even location. They have let me relocate twice even to another state with no issue !! It's truly a blessing to be part of a company that supports you and your growth. There is so much room for advancement in the company. I started as a front desk, then TPC and now manager.  You just have to work hard and be dedicated! My favorite thing about the company is the emails and calls we have encouraging each other. If your looking for a rewarding career Dr. Dental is the place for you. 

With working at Dr. Dental, they have taught me a lot on the new systems and materials used in dentistry. It is a very team oriented place to work and very motivational. There is opportunity for career advancement, but only when someone in that position leaves the company. When you work here you become a family and that's the one thing I liked most about working here. You really get to know your coworkers and hang out with them and it makes for a really good work environment. The only thing I didn't really like about working here is being overworked when hours weren't able to be covered by coworkers and not given the option to do any overtime.

They want you to push care credit on ALL patients so that they can get to their goal so that they can get a monthly bonus.  Patients are scammed into signing up for another hard inquiry credit card that they don’t need. None of the co workers have your back and will cause drama even when you’ve done nothing to them. They claim they care for their employees but god forbid your sick or have an emergency, if you don’t come in your risk losing your job. There’s not enough employees to cover you if you call out so you are expected to come ino matter what or you’ll be penalized. Cannot depends on this job for your sole source of income because they don’t want anyone working full time/over time.

Top Job Titles	Average Salary
Dental assistant 86 salaries reported	$26.79 per hour
Dental hygienist 35 salaries reported	$58.34 per hour
Dental receptionist 34 salaries reported	$22.09 per hour
Front desk receptionist 2 salaries reported	$20.00 per hour
Dental office manager 10 salaries reported	$56,750 per year

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