sales consultant

brand ambassador

plumber

carpenter

installer

Dreamstyle Remodeling

They expect you to join a 60-minute video call every morning, even though you're a 1099 independent contractor. While they claim it's optional, it's clear there will be consequences if you don’t attend.  Leads are sent out at 9 p.m. the night before, making it nearly impossible to plan your day. You could be scheduled for appointments at 10 a.m., 2 p.m., and 6 p.m.—effectively requiring your availability from 8 a.m. to 9 p.m. every day (except Sunday). Although the appointments are supposed to be pre-set and vetted, that’s not truly the case. Many times, they’ll schedule appointments without ensuring that all decision-makers are present, even though this is a one-call-close sales process with no second chances.

The call center asks only a few basic questions, and around 40% of the leads you receive are unsellable. Often, customers have different expectations than what the company can deliver.  If the call center could ask a few more appropriate and smart questions, this would be avoided.

Salespeople—the ones generating the revenue—are treated poorly. The call center, which seems to be staffed mostly by individuals with minimal training, sets bogus appointments just to hit their quota.  At least 10% of your appointments will result in no-shows, yet those count against your close rate. The call center is essentially untouchable and never held accountable for mistakes, no matter how much it impacts your performance or income.

They will send you on leads up to 150 miles away—often bogus—and you are not reimbursed for mileage or gas. Meanwhile, the person who scheduled the bad appointment still gets paid. You get nothing and end up wasting your time and money.

Commission is paid in two parts: half after the sale (typically 2–4 weeks later) and the other half after the job is installed correctly, with no callbacks. Due to poor performance from the installers, measure techs, and ordering department, I have projects that have remained incomplete for over a year. If the installer makes a mistake and the customer cancels, they charge back your commission—even though the error wasn't yours.

Communication from the rest of the company is awful. If you need help or have an issue, it’s nearly impossible to get a straight answer. But if they need something from you, you’re expected to respond immediately.

If you’re looking for a job where you can’t plan your week, will spend thousands on gas and vehicle maintenance, deal with poor support and unqualified leads, feel completely unappreciated, get paid months later (if at all), and be the one to absorb the company’s mistakes—then this is the job for you.

This company has by far been the worst I’ve ever worked for. Do yourself a favor and just avoid...Disjointed because they have multiple locations in different states, management in Phoenix office is awful and non-existent, so many issues and absolutely no communication. There has been lots of turnover - 4 different sales managers in less than a year, and sales reps leave the company usually within months of getting hired. That tells you something right there, this is not my opinion it’s a fact. Highest turnover job I’ve ever seen. Main reasons are - lack of communication, drill sergeant sales manager with a know it all personality, huge delays on jobs because sales managers are inefficient, no leadership, no culture, no systems or processes in place. One call close sales so you are expected to make sale on first visit, if no sale is made the company will schedule a different rep to go back out to the house and try to close the deal - they don’t tell you this. If you’re looking for stability this place will not offer it. If you can weather a tornado/hurricane/earthquake, then pay can be lucrative, 100% commission based for sales reps. 9% payout for each job sold. 

The Dreamstyle website is misleading because Phoenix location is NOT a full home remodeler, they only do showers with acrylic wall systems, windows, and sunrooms. It’s a constant battle when running leads because customers think the company can do it all including tile showers. Shower remodels ONLY (not full bathrooms) average $10-14k for plastic acrylic and $14-$20k for a stone wall panel system. The products are marked up extremely high for their quality. Window quotes are often 2-3 times more than most competitors. And I’ve heard most sunrooms take over a year to get built so your commissions will be tied up a long time.

This review is from a sales rep perspective but anyone applying for any other position from office staff to production is impacted by the negative energy of upset customers, cancellations and delays. Proceed with caution, do not get sold by anyone at Dreamstyle that this is a great place to work.

This place is a human resource disaster.  You can count on 12 to 18 hour days with no lunch because you have to demo and install the job in one day. This includes dealing with inexperienced managers, missing and broken parts, not having supplies in the wearhouse,  fixing plumbing disasters FOR FREE when you remove the old shower. You will also be told to re-engineer walls FOR FREE because your manager ordered the wrong pan. You will also be asked to jack hammer the slab FOR FREE if the drain is in the wrong place. Also if the slab is uneven, you will be asked to pour cement FOR FREE. All of these for free items are not included in the original price or commission because  no one knew about them until the demo was removed. When you call your manager with these problems,  you'll be told to "just fix it".
  The GM seems to like to lose installers and not care about fixing the problems the installers bring up. This company had 16 lead installers and lost 13 of them in 3 months.  From the day I started working in the Phoenix branch all the helpers and installers complained about being broke. If you plan on being a helper to start, you will find yourself buried in debt and when you bring it up your manager won't care. The sale smen get paid 10 % and the lead installers get paid 8%.  Do yourself a favor and stay away, you don't need the brain damage.

Upon interviewing I was lied to from the start. Was told this would be a full-time opportunity. I’d be lucky to actually work 30 hour weeks. As “Customer Satisfaction Manager” you are not so much concerned with the customer’s satisfaction at all: more so ensuring/ pressuring the customers to buy more product. In this position the Job Objectives are to set appointments for new projects (2 a day). You’ll be lucky to get 2 in a week, and if those people do end up buying THATS when you get commission pay. It is a family run company: if you’re not related to someone high on the roster, you will have a had time being successful. May be a good job for someone right out of high school/college trying to get their feet in the water but not for an adult trying to get by. Also there is no dress code thats enforced. Its perfectly okay to show up as you were when you rolled out of bed: no bra, short skirts, low cut shirts, the works. 

I worked in the outdoor marketing/ canvassing department,Bad management. Nobody ever gets a raise, there are supervisors that make less than new employees with no experience. They advertise that it's $25-$35/hr but it's $11/hr base pay then it depends on your commission, which the vast majority of the people currently, and over the last few years have averaged  $15/hr or less. They advertise benefits but offer absolutely no benefits whatsoever. Management never listens to employees about anything they have to say and actually take it seriously. They are always changing hours on random days and times, often with barely an overnight notice. I could never work at this office again. I definitely do not recommend anyone else to either when it comes to the marketing department.

Unethical sales professionals train unethical sales people how to take advantage of the publics interest of the cost to remodel a bathroom. Their average price just for a shower remodel is $18,000. They work on a 300% markup. They say they are the only ones that have the product but it can be found at home depot for 1/3 the price. Dreamstyle only cares about feeding the front end. There's no customer service and once the salesperson has walked away with the contract you will never be able to reach them again. This company in short lacks integrity and the ability to be honest with employees and customers. They are out of New Mexico and this annex office is failing and taking advantage here in  Los Angeles thru the Inland Empire. Go "anywhere" for your bathroom needs other than to Dreamstyle.

As a sales associate expect to run unqualified leads and high pressure to maintain an extraordinary close rate with these leads. Their bonus tier plan is far less inviting than the other big name window company in town, and they have issues with paying people. Let me expound on issues paying people; they have lost their entire sales staff recently because they are not paying their back halves. They promise 8-12 weeks on delivery for Windows, and customers are waiting at least 4 months for an install, and so is your money. They find any reason possible to not pay bonuses, and their benefits are horrible for how much they cost. Do yourself a favor, from a seasoned sales person and run away from this company. It is toxic, and you will end up getting fed up eventually and leave with them owing you tens of thousands of dollars in back halves.

Some people make good money here but they do a lot of over-promising.  Their products are very expensive.  Shop for a better deal and you’ll find it.  The owner has complete control and makes a lot of bad calls, in spite of his success.  Nobody follows any policies because there aren’t any, or because the guys at corporate break them or make up stuff as they go.  Promises aren’t kept and people often don’t receive correct pay or know what time off they are due.  Admin people aren’t respected, and if you bring up compliance issues you are seen as not a team player.  There are many organizational problems because the owner has complete authority and doesn’t let people practice their areas of expertise.  Benefits are ok, but under funded.  


Bait & Switch tactics. They lied about everything from the get-go, from hours to training. This is 1980's style telemarketing, we are forced to use a script verbatim in the back of a building, at least they aren't cold calls, but seriously not the job they presented during my interview. This is not a call center. The people there are rather snobby, not my thing, I left after one day, made a huge mistake in leaving my old job for this mess. They put us on the latest shift they could find and I'm not able to work those hours due to medical issues, they even expected us to have our own equipment because they want us to work from home after training. Ps, "training" was three days. Base plus commission (but only if it leads to a sale) so good luck with that. Total waste of my time. 

What is the best part of working at the company?
They have processes in place but they do change frequently. 

What is the most stressful part about working at the company?
They change processes a lot and don’t offer much additional information to help you succeed. They have a high turnover rate and recently laid a lot of people off. The company does not have annual reviews or pay increases. 

What is the work environment and culture like at the company?
Stressful and no job security. 

What is a typical day like for you at the company?
Scheduling, managing multiple projects, site visits, customer updates, dealing with material reselections and escalations.

Top Job Titles	Average Salary
Sales consultant 13 salaries reported	$175,000 per year
Brand ambassador 3 salaries reported	$22.33 per hour
Plumber 3 salaries reported	$32.67 per hour
Carpenter 2 salaries reported	$22.50 per hour
Installer 46 salaries reported	$89,293 per year

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