direct support professional

assistant coordinator

residential coordinator

mental health technician

registered behavior technician

Duet

When I first started this job, I thought it would be a nice place to work to gain full-time work experience as a college student. The clients are great and are fun to work with, but the overall management absolutely sucks. The supervisors don't try anything at all to help you if there's an issue or if you get injured on the job. They will deny that they were informed about the injury, and the worst part is they will lie and tell you that you never told them. They will tell you that there is no other light work available, and they will avoid getting a worker's compensation claim for your injury caused by work. The management does not treat you with respect and will talk down on you for defending yourself. I highly advise that you DO NOT consider applying to this company. The lack of communication from this company is so ridiculous. You cannot rely on any of the supervisors to trust, because in the end they will throw you under the bus. I did not appreciate how management handled my situation regarding my health, and they put it off and didn't care to try and help me. I wouldn't advise you to work for this poorly managed company, the supervisors will address your needs concerns on THEIR time, not considering that you have responsibilities to take care of. The area directors will take their time and not reach out to you when you are told that they will contact you. All in all, I do not recommend this job for the reason that there is an extreme lack of communication and help. 

I have worked for this agency fo over 30 years. I see a lot of employees that are no longer employees leaving very low ratings.  That is sad.  There are many employees that are very happy working for this agency.  There are many employees that have been working for this agency for decades.  People don't work decades for an agency unless they enjoy their job. I love my job. To be able to empower people through individualized  supports to assist them to make personal choices so they are able to live  their very best life really has never felt like a job.  It has allowed me personal and professional growth, opportunities to give back to the community, created life-long and meaningful relationships and memories.  It's a human service agency so the pay definitely is not going to get me rich but the job itself has enriched my life. The benefits are awesome! Paid Health and dental insurance. A pension plan so when I am able to retire I will have a pension. Paid vacation and sick time. 9 paid Holidays. One being a birthday holiday and one a floating holiday. 
Rewarding job supporting people with intellectual disabilities to live meaningful lives in their community, 

This place is a total mess from the top down. They can't keep anyone in their positions for long, so new hires are always playing catch-up with the mess left behind. If someone gives a two-week notice, they rush to replace them and toss them aside without training the new person. Managers get zero on-the-job training; they just throw you in and expect you to figure it out. This leads to tons of mistakes, and you're the one who gets blamed. It's been a nightmare, and I wouldn't recommend it.

Seriously, don't even think about working here. You'll be worn out, ignored, put down, and thrown into chaos without any help. Management expects you to read their minds, and if you can't, they'll make you feel worthless. They'll tell you to do something one way and then scold you when they change their minds. You'll get in trouble for working just one hour of overtime, but they'll ask you to work every day for three weeks straight. There's no work/life balance, they're constantly bothering you on your time off, and you can forget about taking a vacation—even if you ask months in advance. Management just doesn't care and will drag you through the mud to make themselves look good. It's a toxic, micromanaged, backstabbing mess.

Duet is an agency that puts people first and forefront!  Not only have I been given the opportunity to enhance others' in living fulfilling and quality lives, but the rewards are two-fold...we, as employees, grow ourselves!  The self-satisfaction and emotional rewards cannot be expressed enough.  Extending yourself to others is both rewarding and humbling. The relationships I've made with the people we support has become my extended family.  I continue to love my job and look forward to many years ahead.  I feel fortunate to have a career that I look forward to  attending--most every day!  

Duet offers a multitude of various positions, flexible schedules and locations for all lifestyles.  The medical benefits cannot be matched elsewhere.  The agency is supportive and the environments fun.  If you are a "people person," a self-starter, and enjoy supporting and encouraging others to reach their goals and dreams...then this is the place for you!  

Like all working environments, there will be issues and complications that arise, people you may not agree with, frustrations, etc.  Duet is no exception.   As far as I am concerned, the positive aspects far outweigh the negatives.   

Work-life balance
It’s overwhelming

Pay & benefits
Good health benefits

Job security and advancement
They have a hard time keeping people especially managers due to their lack of training and the overwhelming amount of work they like on from the very start.

Management
It seems that people with the knowledge and ability to teach and pass their knowledge on would much rather gossip about one another and just simply try to put as much work on managers as they can in order for them not to have to deal with it. They don’t care about setting anyone up for success.

Overall
This place is a disaster from the top. It can’t keep people it positions long so new hires are constantly playing catch up of whatever mess was previously left behind. If someone gives a two week notice they try to replace them as quickly as possible and get rid of that person so the new one doesn’t get any training. There is no on the job training for managers they just throw you in and basically tell you to figure it out as you go. This leaves so much room for error and mistakes and when you make them it’s all on you. This has been a horrible experience and I wouldn’t recommend.

Duet has become more about making money  than it is about the individuals supported .  Upper management are clueless as to what really happens at Day Services or in the homes. Staff get burnt out trying to make sure people are taken care of while management looks for ways to guilt them to work more hours so they don’t have to. During the pandemic, staff were in the homes doing everything to keep everyone safe while management were “working” from home and changing rules every other day. There is no communication. You might get an email letting you know of changes or it’s just kept quiet until your manager might decide months later that you need to know. Lack of raises are blamed on the union or the state. But if you’re lucky you just might get a toy ball and a tootsie roll as appreciation for all of the long hours, mental anguish and physical ailments that you will suffer while trying to do your best to support, encourage and empower. Seems fair. Loved the people supported. 

Seriously, do not work here. You will be run down, burnt out, not cared for, put down, and thrown into chaos with no assistance. Management expects you to read their minds and if you do not they will put you down and make you feel less than. They will tell you to do something one way, then in a couple of months say something completely different and you are in the wrong for not knowing. You will get in trouble for getting one hour of overtime, but they will also ask you to work every day for three weeks straight. There is no work/life balance, constant texts, and phone calls on your time off. It is impossible to take a vacation even if you submit the time months in advance. Management DOES NOT CARE and will drag you through the mud if it makes them look perfect. Micromanaged, toxic, backstabbing environment. Been working here for five years and it just keeps getting worse. DO NOT WORK HERE! SERIOUSLY!

The company has gone down hill in the last few years, used to be a good place to work where they actually cared about the clients and not doing so much documentation on the computer. Managers don’t know how to do their jobs, will have staff do it, so they can sit around in their office gossiping, if you have an opinion and management disagrees, watch out cause your on their list of being a trouble maker, managers love it when you work overtime so they don’t have to work. Oh wait it doesn’t matter if you need them on the weekend they won’t help you out or call back.  Management  does nothing but gossip, take too many smoke breaks or act like they are working at home when they are really doing nothing but watching tv or on Facebook. Don’t get a raise, new hires start out making more then employees who have worked there years.  

This Fremont duet company is the worst company ever. They are very rude and disrespectful. They want people who are more like yes-men, willing to do everything they tell them to do. The pay and workload don’t match. Management and supervisors are not knowledgeable at all, and they lack professionalism. They gossip a lot. Because of their gossip, they will introduce you to everyone in the company, making it easier for them to talk about you. They operate like a cult. If you don’t follow what they say and do, they will do anything to eliminate you. I regret working for this company, and I hope no one falls victim to this. Run away from this company. They operate based on favoritism. If they don’t like you and think you are too smart, they will eliminate you.

Top Job Titles	Average Salary
Direct support professional 5 salaries reported	$17.00 per hour
Assistant coordinator 5 salaries reported	$19.00 per hour
Residential coordinator 1 salary reported	$51,513 per year
Mental health technician 2 salaries reported	$62,500 per year
Registered behavior technician 5 salaries reported	$22.00 per hour

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