sales associate

retail sales associate

warehouse associate

stocking associate

crew member

Dufry

I worked at Dufry Puerto Rico, they have alot of issues. Starting that they are implementing a new program for inventory and acounting Navision, it does not work. You have most employees that care triying to figure out how this program works. Also the training  is non existent, they sit you next to the person with lower rank and many personal problemas and hopefully you  will learn somthing. Theres no manual or Power Point or structure for learning this very comlicated proceidure to move and create items for sale at the store. 

Management is a mess, the guy that runs the department does not now how to operate the system, and is more concerned on barking out orders than he is with the funcion of the company. The person that might have a idea to run the system is very impatient, that wants all to be don ASAP, if you dont do it she treatens you with talking to the regional President! The ambient is very casual, when theres no boss theres alot of chit chat and no production. New workers are hired trough temp agencyes and frowned upon, and felt like they are taking over the older generation and doing so for a minimum salary. The temps are left on for 2 years before they consider a regular job by direct hire. The company sales are dwindling. I do not see any future in this company,

Working at Dufry in JFK Terminal 8 is extremely disappointing and discouraging. The environment feels heavily biased, with management favoring only their chosen people. Growth, development, and fair opportunities do not exist unless you are one of the “favorites.”

Hard work, dedication, and performance are rarely recognized, which makes it very demotivating for employees who genuinely want to grow within the company. The management culture lacks transparency, professionalism, and fairness.

The terminal manager, in particular, creates a negative atmosphere that affects morale and teamwork. Instead of supporting employees, leadership seems more focused on favoritism than on building a strong, motivated team.

Overall, this location is not worth working at if you value fairness, respect, and career growth. I would not recommend Dufry JFK Terminal 8 to anyone looking for a positive or supportive work environment.

Interview process is easy anyone can practically work here.

Once you start you'll either get 2 days of checkout training or none at all. And their system is very tedious, if not learn correctly (which many sales men don't) can screw up the register and either leave you short or over. 

Now first off everyone makes commission,  but as a cashier you get the long end of the stick in terms of workload and commission. Cashiers commision is very limited in terms of what items counts towards it, if you make like 5k in sales but its not the items that counts for you its basically nothing and have to work double or triple depending on how busy it is compared to other roles. Very understaff every single day. You can be either 1 or 2 checking out a line of maybe 20 people and get no help and considering the checkout process is very long and depending where the customer is going even more so.

Work culture is very hostile and there's a lot of favouritism. 

 They wont adjust hours for no one so if you take a bus tough luck cause they don't care.

Only good thing I'd say if the connections you can make with the people that pass by.

DUFRY as Hudson Group

Hello, I worked at FLL Airport and this is one of the worst companies I have ever worked for. toxic environment are very disorganized, the MODs have their preferences, they do not have a training system that teaches you to do things, you have to learn the hard way and that is due to the lack of organization. The atmosphere with the other employees is very difficult. If you are a young person and have a lot in life, I do not recommend this job. More than all this work is inclined towards older people since no one wants to work here. At the time of the interview they sell you everything as if it were an all-inclusive Disney package, everything is very nice at the time (Since many people leave the company all the time) they give you candy at the time, everything looks very nice but then everything turns upside down. If you are young and want to progress in life Hudson is not your place, it is for something temporary. They are the typical ones who are demanding for very little pay.

Before working at Dufry, I had no retail experience. This was by far one of the easiest jobs I have ever had. Thorough training, friendly coworkers, management had some favoritism, but all jobs do honestly. We were like family before Covid hit, no complaints there. Because I was located in the airport, I was able to meet a lot of people from different countries and I loved that! I have never been outside of the US, so ringing up my next customer was always an experience rather than just another transaction. We also got to walk around the airport and were not limited to 1 terminal. Girl that made the time go by fast, I wasn't complaining.

Working at the the airport is pretty fast paced. It was a fun job most of the time and we stayed busy. When we were slow we would dust and clean. I met really nice people. I just think it was hard to advance in this company because there were people with seniority that would be considered before you. The assistant  manager at the time was nice but sometimes she would be really mean. We would clean the whole store and then she would yell at you for not cleaning. The supervisors were mostly nice but there was one who would micro manage a lot. They would belittle you at times and then out of nowhere be nice again. It was weird. A lot of women and a lot of drama at that time. 

Working for Dufry it was a good experience, full of opportunities to grow up professionally. Its a place where the time go fast and you have to speed up to make your quot of the date. At Dufry i learn how to personalize a sale by given a excellent customer service. I also had to learn information about all the brands that i have to work with it, like multiple brands of skin care and cosmetics, like Clinic, Lancom, Dior, others, Perfumes, all types of brand, Liquor, All Types, Jewelry from black Diamonds to Cartier, Hublott, Pandora, Wedding Rings, Tous, others. Its fun working in a place where you constantly are learning where all this brands came from and what are made off and you can be part of it and teach and help people to fulfill their needs.

This company protects their long term employees & picks sides only. Favoritism is huge here.  Super slow there, may pay decent but you’ll be bored out of your mind and have a co worker talking your ear off.  You’ll have to arrive to work an hour before your shift to make sure you make it on time because you have to go thru employee parking lot, shuttle to airport, walk
thru airport, go thru TSA if an agent isn’t giving you a hard time for passing to the front as an EMPLOYEE, then take the tram to your gates. Run to clock in on time or else they will use points against you. Oh and toxic employees watching you and going behind your back. I advise to not make friends with coworkers, do your work and leave. 

If you respect yourself as a person and don’t want to be stepped on by management, spare yourself the exhaustion and toxic workplace and find somewhere else. Management is lazy, under qualified and just a mess in general. No one cares about the employees who work hard and pick up everyone else’s slack. You don’t get recognition for going above and beyond doing everyone else’s jobs as well. Not to mention the toxic workplace environment with literal grown adults smack talking you left and right behind your back, blaming you for everything when you’re trying to compensate others work not getting done, and don’t even think about calling out sick because they will shame you for it. 

I would pick up the mail and distribute it. clean the front and organize. Greet the clients that would walk in. Answer and transfer calls. Use the computer to do excel and write e-mails. Schedule appointments. I learned how to use excel. My co-workers were amazing to work with very nice. There was not a hard part of the job because I know how to multi task and work under pressure and a fast paced environment. The most enjoyable part would be just coming to work and getting compliments that I was doing a good job everyday.

Top Job Titles	Average Salary
Sales associate 23 salaries reported	$18.24 per hour
Retail sales associate 7 salaries reported	$17.04 per hour
Warehouse associate 6 salaries reported	$19.34 per hour
Stocking associate 10 salaries reported	$18.04 per hour
Crew member 36 salaries reported	$17.11 per hour

Working at Dufry by Avolta: Company Overview and Reviews

Dufry by Avolta

Dufry by Avolta Ratings

Popular jobs at Dufry by Avolta

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected