security guard

call center representative

guard

armed guard

truck driver

Dunbar Armored

Dunbar armored is a very easy place to work. You start out as a driver and move up to hopper(go in and out of the stops) and atm tech. If you are there long enough you get your own route and can start to have a regular schedule. You start your day out by seeing who will drive and who will hop. Once that is decided the driver will go inspect the vehicle assigned to you and will wait for the "hopper." The hopper will go into a special window where he will check out the packages that will be delivered that day, as well as the tools he needs. Once the truck is inspected and the packages checked out, both of you will load the truck and prepare for the day. You drive to many different locations and pick up or drop of packages. Packages can be anything, t-shirt, papers, posters, jewelry, and of coarse money. Money will vary in amounts, it can be fifty cents to a school to millions for a bank. After dropping off all your packages and picking up all locations, you head back to the station where you will unload and check in all received packages. Your time of arrival will vary day by day. A usual stop of 2 minutes can sometimes take up to 20 minutes depending on who helps you out. 

I was able to learn how the business works. How money is transferred to the customers hands all the way to banks. How ATMs work, loading and unloading. How to handle a firearm properly. How to interact with customers and quickly solve problems. Safe driving in armored trucks. I was able to upgrade to class C license. This job thought me many things that I will be able to use in many types of jobs.

Branch manager at the time was very helpful and great to work with. Other managers were more difficult to work with and get along. They made simple tasks more difficult and assumed we knew everything they did, (cancelations, route change, special deliveries,...). 
Most of the Co-workers were fun and easy to get along with. Unfortunately it was very difficult for people to stay and we would have new hires every other week. This made it very difficult to finish routes on time. 

Hardest part of the job would be security. Knowing that at any moment someone could come up to you and take your money was a very difficult thing to deal with. Many people quit after not being able to deal with high responsibility. If any money ever came up missing it was very difficult to explain it. Usually the manager and dispatch would listen to your story and try to solve it, but if the higher ups got involved it would be very bad. They would assume you stole it, confront you and question you, and have an all out investigation until it was resolved. This happened a handful of times during the one year i was there. 

Most enjoyable part of the job was getting to know new people areas. Being out on the road seeing something new everyday. This is also a highly respected position and it's nice when people look up to you.

I worked here for only one day and decided it just wasn't the right company for me. My hiring manager and all the people I met were really cool, and they did do a decent job showing me the ropes... but after taking it all in I felt their expectations were too high for me to fulfill, and I didn't want to put myself in a position where I could possibly not meet them.

The average work day was in between 10 to 14 hours which really wasn't a problem for me personally except THEY DON'T PAY OVERTIME. They have a strange policy I have never heard of in my entire life where they will pay you time and a half only up to 50 hours. So if you work over that, you'll only be compensated with base pay... even though you're non exempt. I'm not exactly sure how that's even legally possible.

Also... their safety standards were extreme. Combined with their intense workload, it felt like you were sprinting on egg shells. When you start your day, you enter a five digit code assigned to you in your armored truck. And throughout your entire shift you are constantly being visually and audibly recorded, not for your protection, but by management to make sure you are dotting your i's and crossing your t's on the job. 

The evaluation system is so intense they have a system installed in all the trucks called "Smart Drive" where if you brake too hard, accelerate too fast, or turn too abruptly: it will trigger the camera to record you for 20 seconds to be uploaded to your supervisor so he can have evidence against you to terminate you at any moment. 

On top of all that: you also have an extremely rigorous point system where those camera triggers will add points against you. So even if you aren't even doing anything wrong and you had to slam on your brakes to evade someone pulling in front of you: you'll indiscriminately be penalized for it. When the manager was reading me a ten page packet of things I could be terminated for, he told me a passing score of this evaluation program was at a max 60 points. And when I asked what the average employee's score was, he responded with, "58". So I was sitting there thinking in my head as he's making me sign pages of documents describing things I could get fired for, "wait a minute. The passing score is 60 so the average of MOST employees are on the ropes of getting fired?"

In conclusion, the people I met were pretty cool. Even the manager himself personally was great. And maybe it would have even worked out, but I just didn't want to risk it. In theory I feel it would be a good job and a great company to work for. But in my opinion need to pay overtime right, reduce the workload to 8 hours a day, and don't have so many strings attached in regards to constant fears and threats of termination.

This is a terrible place to work.  Your personal safety means nothing to the higher ups.  They put you on routes with very badly maintained trucks and often with even worse drivers.  Training is non existent.  They offer no personal defense training.  Your only firearm training is taking you to a range with a box of ammo to see if you can hit a stationary paper target.  After that they don't even care if you ever practice with your firearm again except to qualify when you renew your license.  

Most people that work there don't even know how to maintain a firearm or use one effectively.  I worked there for almost 10 years and I can't tell you how many times I would run across people that left their pistols in the holsters so long they rusted all up to the point they were barely functional....if they were lucky.  And they have those people watching your back.  

Management is mean and vindictive.  Don't you dare be ill or injured because one way or another they will get back at you for missing a day or two of work even if you have a letter from your doctor.  Once you call out sick don't expect to get more than 3 days on the schedule for the next few weeks.  If you live paycheck to paycheck like most Dunbar Employees, and management knows it, they will make you hurt financially just to make a point. 

The pay is rather low for what you are expected to do.  Being a messenger on a truck or vault personnel, especially in a coin operation, you are literally breaking your back for Dunbar.  They don't pay you nearly enough.  The constant threats to your job by management doesn't make it any easier either.  The favorite tag line I always heard them tell people is, "we can replace you tomorrow" and "we can have several people pulled from other nearby branches to fill empty slots while we hire your replacements".  Never once would they ask you if there was a reason for a slow down at work or some kind of issue that prevented you from doing something quickly they would instead just threaten you and tell you to "get it done".

Stay away from this place.  If you are in the unfortunate position I was when Dunbar bought out the company you were working for then I feel for you.  Try to escape as soon as possible.  If you are considering working for this place I would advise you to look elsewhere.  Your life will be put at risk and your reward as a new employee will be 10.50 an hour and nobody to back you up.  You'd be better off delivering pizza's.

It's a struggle working for this company especially when it comes to vault personnel at night.  You have a lot of responsibility but aren't compensated correctly for it.  The work is tough and stressful and I feel like everyone is underpaid.  The night shift is typically a set schedule of 3pm to 11pm, Monday-Friday, but never do you see yourself get out at 11 it is always after 11 but the plus side to that is a lot of overtime.  Don't expect to have a life in the morning you will most likely be to tired.

A typical day for vault personnel is you are checking in receipts that the driver guards bring in, organize them according to location.  Scan all receipts into their proper destination using a computer system and then seal them with their designated number.  Load the vehicle with said receipts and transport to a location.  Unload at that location, pick up, load again, drive back unload and scan and separate the receipts you received for next day deliveries.

I can't get into much detail, but there is a little more work involved.  If you're trying to get into a career in law enforcement this job will get you in the right step  as it's a good resume builder toward that career.  The management at this company is good, friendly helpful and flexible and the people you work with are like any ordinary people you have worked with in the past.  I can not speak about that because everyone is different and everyone has their own opinions.  But the co workers are friendly and helpful always.  

The only enjoyable part of this job is weekends off the hardest part of this job would be the coin; lifting, moving, loading of these heavy boxes/bags on a daily basis takes a toll on your body and energy. 

And one last rant before I end this, Like I said in the beginning a lot of responsibility for such little pay.  The amount of work that needs to be done and how careful you must be you don't get paid nearly enough not even close.  You deal with customers on a daily basis, you are armed with a gun, vault personnel are technically suppose to have a CDL (Class B) license, you handle and operate multiple vehicles and handle a lot of receipts from different companies in which you are responsible for if it is lost or misplaced.

The company will provide the training if you do not have your Blue Card (Armed Guard Card)  but you will pay for the training and all training which could be set up by scheduling payments to be taken from your pay checks.

This company has a long way to go to become a World Class Fleet Operation for what they do. At the branch I worked at their was no real leadership from the Branch Manager To Fleet Manager. The branch manager had no control over her branch and did not know what she was doing she took all of her orders from her boss the Regional VP. At that branch the inmates ran the branch .. The branch would average 3-6 call out per day and nothing was ever done ..Driver Guards would come to work late. Driver Guards would leave gun and I would have to take it out to them, driver guards would have accidents and the branch manager would want me to cover them up so she could get here bonus money every quarter. One driver guard had an accident and she did not even send him out for a urine or drug test, nor did she do the report for ten days, and we had over $20,000 worth of damage. Driver guards would run out of fuel daily and nothing would be said. Daily paperwork not done by branch. And if you were not liked by the Branch Manager or fit in her circle of friends you would not last. Very nice for the Branch Manager and her Office Manager to sit and watch the Baltimore Ravens Superbowl parade on business hours..... Oh but this is the same branch manager that allows her vault workers to play PlayStation on Saturdays and nothing be said and remember they have several cameras in the vault but these are people that are in her circle of friends. Most personal at the branch does not care. How can a driver guard tell the branch manager that he's not going to do a E-Cash so I have to go out and do it... Most weeks I would run a route 2-4 days for the branch, and note thats not my job so that would mean I would have to work on Saturdays. Worked for Dunbar for 2 years never took a day off never took a vacation, and had to work every Saturday to stay caught up on my PM's and management did not care about me or my time put in at the branch... No spare trucks .....No safety you would have people open doors and just let people in while they were in the vault playing games on there iPhones / watch movies on iPhones.. Just a very poorly run company and the Dunbar's don't care.......

At one time this was a family owned company with a strong loyalty to their employees.  Now, they are a corporate type business that only cares about their bottom line.  Please understand that this company has had people killed on the job in actual or attempted robberies, so your life is on the line for $13 per hour. You typically start as a Driver/Guard assigned to an armored route.  Management posts a schedule in advance, but it never holds as there are always people calling out sick.  When that happens the daily shuffle takes place while management attempts to man the trucks.  Routes are combined and what would have been a 8 hour day is now 12 or 13 hours.  That is due to management not planning ahead and scheduling three person crews, which could be used for training new hires.  There is problem one - management.  Most managers have no formal training or actual leadership experience.  They are in those positions because they accept the low salaries in exchange for a title.  As a result the employees suffer due to their incompetence.  As far as treatment of employees, it is all bait and switch.  Only 40 percent of their employees are full benefit.  The remainder are partial benefit.  This means that you work 40 plus hours a week, but no full benefits.  And, you must wait 90 days to receive the partial benefits.  This works well for the company as most hires do not last more than 18 months.  If you do receive benefits, health care is expensive, and each year your pay raise is more than eaten away by the increase in your premiums, so you go backwards in take home pay. Now, if you are looking for a job in law enforcement, the one thing good about working at Dunbar is it is very useful as a stepping stone.  But if you are looking for a career, use your days off during the week (as you are required to work weekends) to look for a meaningful and rewarding job.  You have been warned, good luck!

Starts with checking the vehicle, checking money that goes onto the vehicle. You may have to wait on the person you are paired with on the truck to "get ready," which sometimes consists of finishing a conversation.

Personnel/Management extremely unprofessional. It is likely that you will get sexually harassed or overhear a conversation you wished you had not. Regardless of the situation, if you do your job and do it right, most of the personnel and management will dislike you. They want things done fast and they want you to be like everyone else - if you refuse, you become the outcast. Management will not work with you regarding hours and needs. Often called to attempt to switch days when I needed to leave for military requirements and got a phone call to come in on the day I asked for. (I always refused, considering I was berated for even asking).

Some lifting is required, money weighs a great deal, especially coin. This is the absolute hardest part of the job, unless the people are considered (which applies to both the personnel and customers). 

Safety protocol is utterly ignored. There are some people who will get on their cellphones while driving the trucks (which are not light vehicles) and there is no repercussion for such actions.

Though many of their advertisements will say it, there is no advancement in this company unless someone retires or dies. People are promoted to their position of least competency, meaning you are likely going to work under someone far less intelligent and capable than you. 

The most enjoyable part of the job was likely the few personnel that could treat things professionally or at least slightly casual enough to avoid stirring up unnecessary drama. When I was left alone to do my job and do it right and everyone did theirs right, it was much better.

Ok, i spent 3 years with Dunbar, ive gone through 2 different branches, and positions from driver guard ,to working in the vault. first, the vault... basically a prison you are paid to attend. you set up everything for the next days deliveries and pick ups. very repetitive job with some late hours (depending if your on the night crew). the people are probably the best part of being in the vault. you get to see the guard crew daily, have quick chats and done.  
as far as the driver guard position,  yes.. it can be dangerous, but it can be safe if you pay attention and dont try to be superman. this job does get repetitive being that  the same route does the same locations day in and day out. your cooped up in a loud, hot truck for 7 to 10 hours a day with the same partner. if you and your partner dont click, god help you! there is a plus to being a "delivery boy and pick up specialist"... your out and about daily, you have human contact and speak to people. and the views arent all bad (if you catch my drift)
the pay is one of the lowest in the buisness, other companies pay abit more. as it is, the job requires a fire arm,  (already a red flag that job is important and possibly life threatening) which should mean more meaningful pay, but thats it... raises are based on performance, and at a low 20 cents a year. some guys ive known where there 15 years, and believe me, i currently make more at my new job. 
cant say much about the management,  those ive worked with have been exceptional. good people who care.
and forget about making this any type of career. not many positions open for advancement. and the perks of moving up to supervisor aren't to die for. the onl ones who make money are the branch managers and above...

A typical day at work consists of arriving at the designated start time. They have a bad Clock-In policy, wherein you may only clock in 5 minutes prior to your shift start time, and if you're 30 seconds over your start time, you get a late notice. The day proceeds depending on your job, driver, or guard. If driving you have the task of reviewing a vehicle with anywhere from 400K - 800K miles on it, which smells, has poor ventilation/heat/AC, and drives bad. If you're the guard you load the truck after receiving transports. The rest of the day unfolded as it would, people making you wait a half hour to get their money, etc, being stuck in a metal oven in the summer and a freezer in the winter, and you never know when your day is going to end.
At this job I learned little that I did not already know, except how to drive the most dangerous vehicle on the road. 
Management, during my tenure, was an absolute joke. The general supervisor was a fat slob who wore stained shirts and had the overall appearance of a goofball. Shift leaders were hit and miss, depending on their mood and overall attitude of the day.
My co-workers... where to begin... Some of the greatest people I've ever met I met through Dunbar. They encompassed 2% of the employees there. The rest were degenerates, pedophiles, criminals, and even washed-up cops who got kicked off the force for abuse of power. 
The hardest part of the job was probably the toll the trucks took on your body, imagine hitting a speedbump in a metal box with no shocks, I mean, my back was crying after a long day. That, coupled with the poor climate control, was the worst.
The only enjoyable part of the job was carrying a gun.

I have nothring but good things to say about Dunbar and its management. Quite a bit of time has passed since I worked there. Its a real pity that there were some losses but I am happy to see that they are still making a strong input on the market in the field of Armored Car Services. Not quite sure if some of my old co-workers are still with the company but for those who are still there, I'd like to wish them well and to say "job well done" just for still being with them for all this time. For those who have chosen to move on, I do hope that they too are doing well wether or not they have chosen to remain in the same field.
I must say that one of the toughest parts of this job is having to remain on schedule as there are times that you would have clients that would expect you to remain at their business for no matter how long it takes even though doing so could jeopardize ones safety. This position, believe it or not does help one to develope their skills in the area of customer service.
The most enjoyable part is having to reach the end of a typical work day and being able to safely return home to your family which is a plus as there have been many in the past that were not as lucky. This once again proves that if you follow the guidelines that have been set out for your safety and protection, then there would be no problem.
This is a company with sound values, has had many challenges,and that will be around for a very long time to come.....

Top Job Titles	Average Salary
Security guard 14 salaries reported	$13.06 per hour
Call center representative 3 salaries reported	$40,000 per year
Guard 3 salaries reported	$12.50 per hour
Armed guard 2 salaries reported	$25,000 per year
Truck driver 1 salary reported	$17.00 per hour

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