driver

delivery driver

shift coordinator

owner operator driver

van driver

DutchX

The "training" they offer is essentially just have you follow another associate for the first two days til you "get it". You literally have to fight for your routes (closer routes usually means easy work), some orders range from 3-6 boxes mostly ( could be more or less, and each box can weigh anywhere btwn 1lb to 25lbs ), some routes however will have you walk more than 20 blocks. working night shift's does NOT guarantee you're getting your hours cause they will ensure that the trucks arrive early to ensure it goes out before its window and of course will have you clock out earlier than you're scheduled time because the work for the day is done and you only get paid for the hours you worked. Communication is very bad and half the time dispatchers or the main office will actively ignore your calls, dispatchers  don't speak with an ounce of professionalism. There have been times where the warehouse and/or trucks were severely delayed so the orders got pushed to the next day to be delivered.. we were forced to "double up" on orders and of course wouldn't get tipped for the late orders(the "pay" is a combination of minimum wage and tips so of course you can see why that's not desirable). One semi good thing is that you're always outside and can grab food whenever but you don't take a break at all even if you work more than 6 hours straight and regardless if you're eating they will ask you to drop everything to delivery the next window.

ALSO Driver support is an absolute mess, its great that they extend job opportunities to everyone but the majority of Driver Support had people who weren't knowledgeable in the slightest and made any inconvenience with the app impossible to get past. 

In conclusion: the job itself is not hard, you literally just push a cart and deliver groceries to peoples homes/businesses, however, the pay that fluctuates depending on tips, the hours that aren't guaranteed, as well as everything listed above makes this job, a hard sell.

On an ideal day. (Most work days) My day starts at 4:00am because I chose morning shift due to convince of my babysitter. I arrive to work around 5am to get my equipment ready. Ensuring that The receive a great bike, carry bags, bungee, good battery, and good bike trailer( no flats). This is to guarantee a smooth day.   Once this is complete, I do my assessment of all equipment. Clock in at 5:40am then prepare loading my bike trailer.  I have worked for DutchX almost 1 year now.  In the beginning I wanted to quit so bad. I literally cried everyday. I stuck it out because I have my children to provide for.  One thing about this job, it is not for the WEAK.  Today in my 9th month with the company. I have grown to love what I do.  I have grown to love the team. The people in management have always been so understanding when it comes to time I needed off. Even in an emergency. All they ask for is communication. They understand how physically demanding the job is.  My dispatchers work with everyone to make us succeed at what we do. You work with them, they work with you.   I look at dutchX as a job I get paid to work out.  It has become easy for me. I am a woman turning 40 this year. I have 3 children. If I can do it.  Anyone can do it.  Again, if you have a weak mindset or a quitter attitude.  This job is not for you.  ITS NOT FOR THE WEAK!

Underpaid job if you think walking 6 flights of stairs every day is worth 15 dollars at this dump and are content with that then you like to be walked over.  They give you a difficult time for everything no one know how to do their job at any location is just  messy with no space to move, but expect you to work at fast paces. HR will send you messages if you slip up and since you have no supervisors know one believes you if you defend yourself and even if you did HR doesn’t respond to messages and will terminate you with no explanation. Not worth the trouble for how you’ll feel working for these bums. And another thing the “freedom” is fake the constantly watch you and have you work ahead of schedule for all deliveries leaving no time to rest other than on the road and they still harass you for taking pit stops. Overall they are cheap company that moderates your hours and will stretch them thin so you work a full week but only completing 28 hours 30 max not worth the amount of work better off working for they predecessors. 

I used to work at this company, both as a flow expeditor and e-biker. As a flow expeditor, the work might be harsh at most sites but it's worth the pay. However, my site got closed down despite being recently hired and I was demoted as an e-biker. Not a regular e-biker, but an emergency one. My job went from full-time to gig work. My superiors stopped talking to me. After months of no activity, I decided to resign and the HR department was quick to respond. To put it up frankly, do not work for this company. The jobs they provide aren't stable. The work culture isn't professional. There are no good benefits or any at all other than health insurance.

Everything is a lie! They texture you with promises of Full time hours, OT non work perks and when you arrive they give you what ever scraps they have left in hours. They don’t have any benefits, no vacation, no OT and no bonuses. They expect you to be available for any shift no matter what the time and have open availability from 12am untill 3pm and if u work 3pm you going to be out u till 8pm so really you have to be open for 20 out of 24 ours just to maybe not even go out. Management doesn’t care about you and will continuously let you know you are replaceable. The turn around is insane they hire 5 drivers at a time and half quit or get canned. If you want to support your family don’t choose this place. 

Everything was fine up until they started assigning insane routes gives the closest routes to the drivers while the walkers go across the world. Have you waiting to be assigned which can be up to 1 to 2 trucks out of 4. The 1st truck comes way too early so you miss it even if your on time. Unable to reach management. Giving walkers secret shifts after they supposedly got rid of all walkers. Forcing people to be on bikes when theres not enough bikes. So you end up with more responsibility with less pay than you would make walking. Have your life on hold even after you contact HR explaining to them the situation at hand. It's not a stable source of income like it used to be.

While the other e-bikers were helpful, the dispatch/management was very disorganized and you may end up waiting on standby for a bit while they figure out the technology. You will be sent out without all of the proper equipment (lack of helmets, vests, bungee cords to hold your packages in place etc). They will withhold your pay and pretend like there is an error message and give you fake error codes. Even when they do pay you after you report them, they still may try to withhold the tips you got. I enjoyed the physical aspect of the job and the customers were polite to me.

This job makes promises to customers it cannot keep. You can’t possibly deliver within the expected window to everyone on your route on time. Even if none of the myriad of circumstances that can slow you down don’t occur, it requires more time than the expected 2-hour delivery window to offload every package. Some of those circumstances, by the way, occur within the delivery app at which time you have to call in to get it fixed or updated before you can move on to the next destination. 

The job of delivering by e-bike is pretty fun and chill. The job is physical and you have to work in bad weather conditions but it can be fun if you enjoy being outside and physically active. The management always seems disorganized and unprofessional. A lot of the dispatchers are rude and unprofessional. Most of the couriers are pretty friendly and supportive of each other.

They expect you to do impossible routes in a short amount of time, if one package is late, they keep all of the tips for the previous packages in that route.
At orientation I was told that we get a 30 minute break but that was a lie, there are no breaks in the 8 hours that you are working. if you take a rest for just 5 minutes, Dispatch will call you and ask why you stopped.
management is a joke
Be ready to climb flights of stairs with heavy packages by yourself.


 

Top Job Titles	Average Salary
Driver 3 salaries reported	$19.50 per hour
Delivery driver 4 salaries reported	$18.00 per hour
Shift coordinator 1 salary reported	$19.00 per hour
Owner operator driver 2 salaries reported	$20.69 per hour
Van driver 2 salaries reported	$20.00 per hour

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