social worker

case manager

care manager

counselor

transporter

EA Family Services

What is the best part of working at the company?
Pay comparable in comparison to other organizations . 

What is the most stressful part about working at the company?
The management is extremely poor , practice agism . They are unprofessional and there is no balance in management. They treat their staff poorly with little to no respect for the value they provide to their company. They have no consideration or regard for their clients and are self serving  Hire inexperienced  without providing proper training or reflective  supervision. 

What is the work environment and culture like at the company?
Hostile work environment filled with gossip mentality perpetuated and accelerated by middle management. It is all about quantity versus quality with this organization and upper management allows for this environment or they are completely oblivious to it. 

What is a typical day like for you at the company?
People are not accountable for their workday and there is a lot of favoritism. Sad . I worked hard and brought a lot to the agency but they do not value that level of professionalism. Typical work day with reported flexible schedule.

What is the best part of working at the company?
While the mission is meaningful, the workload and expectations are not sustainable. Staff are assigned too many clients to effectively support, making it difficult to provide quality care.

There is also an expectation to respond to emails and handle responsibilities outside of scheduled work hours, which contributes to burnout. At times, staff are required to physically move clients in situations that feel inappropriate or outside of reasonable expectations.

The organization is significantly understaffed, and the volume of work makes it nearly impossible to complete all required tasks. Compensation does not match the demands of the role, and it can be difficult to maintain financial stability on this income.

Overall, the work environment feels overworked, under-supported, and not sustainable long-term.

What is the most stressful part about working at the company?
The most stressful aspect of working at EA Family Services was the high caseload combined with limited staffing. It often felt impossible to meet all expectations within scheduled hours, especially with ongoing demands outside of work time. This created a constant sense of pressure and burnout.

EA Family Services has been providing above and beyond services to clients (of all ages) for over 40 years. In addition to a rich history of providing top line services to foster youth, foster parents, Transitional age youth (THP+FC 18-21), and Short-Term Residential Therapeutic Programs (STRTP), EA has continued to serve in new areas of the community, including receiving Adoption license, partnering with counties to develop/provide needed services to the homeless population, adult mental health treatment, and becoming a Cal-AIM service provider.   A sign of a great employer is the length of time employees stick around, and EA has tons of employees with 5, 10, 15, 20 years+.   The reason is simple, EA is a large agency, spread out all over the state, yet it really does feel like a big family where every employee is valued.  Supervisors, Program Directors, HR, QA, and the Director, are all super approachable and they are always ready, with a listening ear and a heartfelt desire, to do whatever it takes to support the employee. There is also opportunity for upward advancemnt, and continuing one's education is highly supported.  

I'm very happy at EA, but there are currently too few families needing transportation.  I get along well with the other transporters, if and when I ever meet them which is rare.  Social workers are also rarely met, but the Office Manager at the Lodi office is wonderful.

I'm assigned a comfortable, responsive and well-maintained car, and given good instruction and direction, along with timely information such as cancelled visits.

A typical day involves picking up the car at the office in Lodi, driving to the foster family's home to pick up the child or children, driving to an agreed-upon location for their visit with a natural parent, waiting for the visit to finish (one to two hours), then driving the child or children back to their foster home and returning the car to the office.

There is nothing difficult about the job, and the most enjoyable part of it is the driving itself; it's one of my favorite things to do.  I also really like kids, so it works well for me.

I've never been fired before, (and never met so many people over the years who got fired from there) lots of turn over. I got fired because I couldn't get an aging out youth in their own apartment to go to the dentist. Turns out we work for EA but we have to follow the orders of the kids' County Social Workers, who sets the goals for the youth, and if they don't like you they complain to your EA boss. That's how I got fired. Now I have to explain it at every job I go to. There wasn't any real training. No one really explained the expectations. If you are they type who likes to be a parent or coach or boss and can boss these kids around, you might like it. If you want to be nurturing and do counseling, then not so much. The boss's sister likes to catch people in lies by asking trick questions and then tattles on you so you look bad.

Staff are very underpaid and generally overworked. The culture at EA is that you are lucky to have a job, and many employees wear multiple hats (while being paid for one role). When the pandemic hit this March, all part-time employees were left for almost 6 months with no hours or relief pay. No benefits are offered either unless you are full time. Management is involved in workplace drama, there are no professional boundaries it seems. There are some amazing employees who will help you along your journey. You will succeed in your career at EA if they like you. Don’t let any specific company keep you from the field of child welfare- get your experience and move on and continue to serve your community. 

What is the best part of working at the company?
Working with EA of Lodi was truly a blessing for me, and a well learned heart warming position being connected all around with wonderful people from different walks of life.


What is the most stressful part about working at the company?
Not working there anymore, every day being apart of EA was an awesome experience that I will forever carry with me.

What is the work environment and culture like at the company?
At the Lodi office it was diverse, but attending different social events I found it to be predominantly Caucasian.

What is a typical day like for you at the company?
Greeting one another having small talk, and going over our day to day tasks.

Having held three different job titles for this company, I learned a lot. However, the pay for each job did not compensate for job duties. You were expected to do more than what your role was described as. The culture of the Sacramento office felt extremely cliquey and super exclusive to certain people. The SWs had separate rooms and thus continued the idea that there were cliques going on in the work space. There appeared to be more drama involved in personal lives at the office than actual work going on. If you did one thing, there was always someone there to say it wasn't complete and then you would get in trouble for it. 

I worked for EA for seven years. I moved up from housing coordinator to Lead Housing Coordinator. I traveled the entire north-state region. Every office has a different dynamic, but all are friendly and care deeply for their clients. The work was not always easy, but the rewards were plenty. Seeing the look on a young person's face when you hand them the keys to their first home is very rewarding. The pay was great, a retirement plan was provided, and flexibility for family time was welcomed. Stress comes with working with at-risk youth, but the support team was always available to help navigate tough situations. Sadly, I left the state, but if I could go back, I'd do so in a heartbeat! 

The lack of organization is very stressful for the social workers. You can submit client or resource parent paperwork and it frequently gets “lost” once submitted to the office managers. There is no proper system of accountability for lost paperwork, it is automatically the social worker’s responsibility to replace the paperwork even if it was previously submitted to the office managers. The flexibility doesn’t compensate for the constant stress of paperwork missing that you KNOW you submitted. There is much to be desired regarding their organization and how much they put on the social worker’s plates. The pay does not match the expected workload at all. 

Top Job Titles	Average Salary
Social worker 33 salaries reported	$58,556 per year
Case manager 16 salaries reported	$22.81 per hour
Care manager 13 salaries reported	$23.00 per hour
Counselor 15 salaries reported	$17.75 per hour
Transporter 21 salaries reported	$16.90 per hour

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