car wash attendant

driver's mate

restaurant district manager

selector ii

order picker

EG Group

I was able to quickly work my way up within the company and become a store manager. I was thrown into the position without any more training that what the old a manager had given. Managers are required to work 48 hours per week and do not receive essential pay or holiday pay. They are held to extreme expectations that aren’t realistic during these times, half of our product is out from the manufacturer. It’s hard to keep up. 
They have strict training deadlines for associates that cannot be done because Cumberland Farms/IT department won’t fix my training portal. 
I cannot seem to hire anyone because the newly implemented background checks take weeks. People find other jobs before I get back the okay to hire someone. (This is getting ridiculous, I am working 60+ hour weeks, plus overnights. Only paid for 48 hours due to salary.) 
The company forget to pay our phone bill so our phones have been shut off. This means our alarm system does not work. 
My district manager never answers any of the questions I bring forth and he failed to address an associate that was harassing me. When that associate finally quit because I didn’t feel that it was necessary for him to go to Taco Bell mid shift, it was my fault. 
Regional Managers blame store management for the decrease in gas sales. Mind you, at my store we are 30 cents higher than the station across the street. They don’t seem to consider that as a factor though. 
Maintenance is slow to fix any issues. I have so many things going wrong with my store that I cannot keep track of. It’s really sad that a company has no regard for their associates or stores.

The company is literally just for the money.If this shows a little about their personality: They told a manager in my district that “his job will be filled before his obituary is posted.” 

Working under EG from my perspective was very upsetting. Upper management has no genuine care for their employees and actively foster a judgemental and negative community. I never felt as though my good work was noticed or that my talent was utilized in any meaningful way, but if a mistake of any kind was made they were very quick to write up/chastize me for said mistake. I felt no sense of belonging as the staff at my specific store were all very bitter and actively engaged in petty acts to spite eachother, with no intervention from management. When I brought these issues to their attention they would advise me to avoid certain staff to "avoid causing a stir" instead of rectifying the situation. My actual manager was good but it seemed as though she had very little control over most of the staff, and there was no clear management structure beyond her (I.e asst manager, team lead etc).I had no issues with the job itself, but the company just felt like it was this massive entity and the people they hire as management are only interested in numbers, while the human side of things is left forgotten. I was promised full time for almost two months and they instead cut everyone's hours and started rapidly hiring new faces, despite me taking personal time out to go in when needed and going above and beyond when I was on the clock. 




What is the best part of working at the company?
You get a monthly bonus. When a mystery shopper visits your store, all the workers will get graded on just about everything, uniform, name tags, greetings, interaction, store and bathroom cleanliness. Any where from $.25 to $2.00 per hour, for everyhour worked in the month prior. I have worked there 18 months, and the most received had been $1.60 per hr.

What is the most stressful part about working at the company?
While working alone, some shifts you are alone 4-5 hours at night, alone....

What is the work environment and culture like at the company?
Manager needs mental health help. She can only schedule 1 week at a time, schedule runs Sun thru Sat. You never know when you have to work a holiday... Gives you maybe 3 days notice ...

What is a typical day like for you at the company?
Busy, store is dirty, it takes a lot of sweeping, mopping, cleaning up everyone else's garbage. Runs the cash register, counts cigarettes. Balances the bank, and register. Clean coffee pots, stock cups, lids, stock 2 coolers. Wash trays under the  coffee, cappuccino, and creamer machines, keep fountain pop machine stocked and clean. Dust/ wipe down shelves. Empty garbages, including lottery cards, and mess from scratch off dust on floor. Keep bathrooms clean, a very busy public bathroom....

What is the best part of working at the company?
During the start of COVID, I had taken a position at Minit Mart, I had only been there for 4 days, and we had a 2 week shutdown.  EG paid all of the crew full wages the entire time. That was not the only time that they did that.  EG valued us, and the investment they made in our training.  It's a North Western European company.  Go figure.

What is the most stressful part about working at the company?
Pop inspections were a bit stressful, but kept us on our toes. We always passed.

What is the work environment and culture like at the company?
Relaxed, yet professional environment.  Management encouraged ideas, and respect for each other.  Honestly, like any job, the commitment, and personality of who you work with determines satisfaction with a job.

What is a typical day like for you at the company?
Count my drawer, start waiting on patrons, check coffee station, check bathrooms, glance at hot food products, get rid of items that are past times, record waste, prepare hot food items, check food temps, record times hot food has been set out, check cooler, and freezer temps, spot clean, wipe all glass, clean the gas pumps, sweep the lot, wash food station dishes and equipment, clean bathrooms as needed.

I spent almost two years working for EG America. I witnessed a lot of dodgy activity going on all the time. The actual work itself wasn't the problem and for the most part it was usually not too hard to keep up with. At least for myself and some others it was pretty easy to learn the basics and be up and running. The main concerns were all based in the way corporate handled things. They were constantly pushing every store to work as hard as it possibly could with as few benefits as possible. Most people would start out at about 8 to 9 dollars an hour of pay. No one was allowed overtime without explicit permission and if you went over 40 hours you and your store manager would be written up for such a horrifying transgression. When the workers received hazard pay during the covid pandemic, it only lasted a couple of months before they pulled it the first chance they had. There were still plenty of active cases in the area but as soon as they had their opportunity they went for it. As it stands for workplace culture, a lot of people are very enjoyable to be around or to get through a shift with but at most kwikshops there was a lot of gossiping and arguing in the background.

Staff not scheduled over 38 hours unless salary. Manage to get 1 minute of OT because someone called in? Prepare for angry emails on how it is unacceptable - for the 1 minute over!

Employees are nothing but button pushing monkeys to this company.

Be prepared to be sadled with a workload meant for 4 people while only 2 are scheduled. Be prepared to burn out quickly especially if you have an ounce of work ethic.

Policies change every time you turn around with little to no warning and even then are hardly enforced because it might upset a fragile customer. (No mask = no entry. No ifs, ands or buts.... UNLESS they don't want to wear one. Let them come in anyways because you aren't allowed to enforce the policy.)

Specifically say they don't want individuals working alone yet 5-9 hours a day we are single shifted because they don't give enough hours to fully staff the building for entirety of the day.

What is the best part of working at the company?
Customer Interaction and  Servicing the Community.

What is the most stressful part about working at the company?
Lack of attention and timely response to fix problems when they arise.  You'll find yourself probably fixing problems yourself.  Lastly, the trustworthiness of your mamagers, DM, RM and VP will come into question.

What is the work environment and culture like at the company?
Stressful, excessively demanding of above and beyond, depending on your co-workers - it's hit or miss on enjoyment.

What is a typical day like for you at the company?
Typically overworked and underpaid for what is required of you.  Cleaning isn't a bad thing but it's quite excessive and at most times, redundant, Serve customers, Duties, Go home angry - that's a typical day.

Company, management is terrible. They have you busting your butt  for little pay. The store hours got cut so much almost causing full time employees to go down to part time which then messes with their benefits. This company cares about one thing and that’s about making money. They don’t even care about the customers. I had so many customer requests that got disregarded. This company is a sweep it under the rug place. They say there’s room to grow with the company but given the chance they deny you. They have cashiers doing managers work without the pay. When managers go on vacation for weeks at a time the upper management leaves the other employees hanging and to fend for themselves and give no help. While doing the daily paperwork there’s always issues with the numbers polling that they can’t seem to get fixed. I do not recommend working for this company.

I worked for this company for a year.
It was the worse year of my life. They will treat you like. They are only out for the upper management and could careless about you. I worked 90 till 100 hours a week. Your schedule off the weekend and they will call you and tell you, you have an hour to get there or else. I was on a family trip and I had to leave my family on the trip and come home to my store because the big wigs was coming in from out of state which guess what they never showed up and its always there way or the high way. Money is good but your health is not because they dont care about you or your family.  Stay away if you want a life. 
Also no overtime or else. If your a salary manager you will always be there call in after call in. You was only allowed blank hours but you must have 2 employees there at a time plus a cook in the kitchen plus a employee to work the dinner lady.

Was the fill in PM for the SAP project after they fired the previous PM after 3 weeks on the job. The UK expects the US business to conform and become the UK 2.0. They have no understanding of any US regulations and still to this day, barely have an employee handbook and are now racially bias against Americans since EG purchased the US businesses they have. 

The IT Program Manager is a joke. They expect to be able to install SAP in the US within 3 months! I had the SAP project for approx 3 weeks myself before they told me I bring no value and all they needed to get to was UAT. Well, I got them to UAT and then they told me to hit the road. Avoid this place if you expect to be developed into anything but a slave. There is a reason why they are coming to the US and buying our business folks, they wore their welcome out in the EU and UK.

Top Job Titles	Average Salary
Car wash attendant 20 salaries reported	$47,888 per year
Driver's mate 1 salary reported	$20.04 per hour
Restaurant district manager 15 salaries reported	$65,000 per year
Selector ii 1 salary reported	$17.20 per hour
Order picker 3 salaries reported	$16.75 per hour

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