janitor

head custodian

office cleaner

cleaner

floor technician

ENVIRONMENT CONTROL

A typical day at work consists of the following: Come to work at 5:15 pm per Management's request, wait till 5:45 to get your paperwork and keys, double check your paperwork to make certain that there are no mistakes (because there usually is.), grab supplies for your buildings that need them and then head out. Work 12.5 hours or so, all the while everything is going crazy around you, and then drop your keys off at the main office once you are fully done with work. 

Now to this company's credit I did learn how to manage chaotic situations, manage and improve my relations with people, and how to keep a calm mind even in the midst of chaos. 

As far as management goes, management is poor. They prefer to blame everything on the lower levels (I.E. Supervisors, Lead Controls, and Controllers.) and they take no responsibility for their own actions. They tend to act in a falsified friendliness but will gladly part all blame upon you when backed into a corner. They also have no clue how to schedule the daily routines that are open and forget daily routines even though they were clearly reminded of them. In the end one phrase can round them up, they do not seem to care. And if they do care, they do not show it.

Now for co-workers, they are a mixed group. Many of them genuinely care about the job and want to strive to do their best, all the while getting beaten down by both the job and the above management. Then generally 60% of the company ends up not caring or ripping off the company or just not working in general. However the other 40% are very pleasant, they care about each other and work to do their very best each day. They also are there for each other in hard times and show genuine trust and care for one another. Those people made that company worth staying with.

As far as the hardest part of the job, it isn't the cleaning, it isn't the driving, it isn't even the long hours. The hardest part is the pure chaos that ensues both inside and outside of the main office. Cleaning is easy but so many things go wrong, from missed schedules  to people not showing up to work, to those who call off and are told that they are good don't get their routine covered. In the end, better management and a caring staff above would really turn this whole place around. 

Now for the most enjoyable part, it has to be the people. Being greeted with smiles and being treated by family by the Supervisor team is a fantastic thing. They all care about each other genuinely and will even strive to help one another out. 

In the end, I would not suggest this job at this location to anyone sadly. And that is my honest review of the company.

Overall, time working here gave me mixed feelings about the company. Pay is minimum wage and you can earn more by simply asking if they could train you for other accounts once you acquire enough experience. The work day mainly consisted of just cleaning and then interacting with a few customers. You are given a time frame to clean each account (customer).

I can say that there were high turnover rates; cleaners left every few months and I went through about 3 different supervisors. 

Training and management were the biggest downfalls. 

Training did not include EVERYTHING you needed to know; you would find out what they missed teaching you when they contact you about a customer complaint over the phone.  
 
Management sent confusing messages and told cleaners the wrong information at times. This caused issues for all parties and as the cleaner, you will be at the center of the complaints.

Depending on the shift, you will either be working alone at night or with others during the day. 

The hardest part of the job is when you are notified there was a complaint about something being dirty even when you cleaned it. I've had supervisors complain to me about customers complaining about the supervisors work at times! This doesn't happen too often but, it has happen multiple times.

The most enjoyable part of the job was being able to show up whenever you want (within an appropriate time-frame of course). Depending on the account, there are times when you can have small conversations with customers to learn more about their fields, etc. Managers and supervisors were typically very kind and understanding when it came to personal bumps in the road. 

If they provided more training and worked on better management, I would have given this a 4/5 star. I only advise working as a cleaner if you really need a job that will provide a flexible schedule!

Interview took 5 minutes at the most, came in for orientation the following week(but was given the option to attend that same week) and was contacted by supervisor to begin training a couple days after orientation. 
Job consists of getting to your “account” some time after they have closed operations for the day, emptying trashes, dusting, vacuuming/mopping floors, etc. and then if you have another one to do, driving to that one to clean that one as well. It helps to have a great podcast to listen to while you’re at it! 
Start times are very flexible after training, which is really convenient. Job is mostly remote since you’re cleaning these places solo, although supervisors are always a phone call/text away and they are awesome. 
Feels like this company truly cares about their employees and goes out of their way to find out how you’re doing. Input is not only welcome, it’s invited. Everyone above entry level that I’ve interacted with has been so kind, supportive and helpful. You’re treated like a human and not like you’re beneath anyone. 
Only downside is the mileage and wear on personal vehicles. With gas prices being what they are, it makes it difficult to get to your accounts all week if you don’t get high mpg or you don’t live pretty close to your accounts. If they paid employees weekly instead of biweekly I feel like this could be managed a bit easier. 

Managers would go out of their way to over emphasize your mistakes and things forgotten at your job to make themselves look better.,Saying it is only to make you a better worker, Even if you have 30 years of custodial experience up against their two years of custodial experience they were teaching you how to be better and this was a form of harassment with picture taking of cell phones from management to ownership Of dirty building conditions beyond your control that would not come clean, or high traffic area that they would not give you enough time to clean,& only one person working in one building where there should be four people or more they are Trying to save money cuting budgets And wanting you “in and out”of buildings as fast as possible, But on the other hand Wanting a first class job with not enough time to perform the job they Desire. Calling in sick means nothing to them, you can call in Apparently all you want, they have people to fill those shoes, because if your someone who never missed a day’s work the entire time you’ve worked for them, It means absolutely nothing to them, in fact your a Threat to there job. Terrible place to work. The owner of the company doesn’t realize his employees and management are dishonest and only trying to save their own jobs by making themselves look better on the behalf of others.

The people who run this area's EC are the most unprofessional and disorganized group I have ever worked for.  There were 2 people I worked with there, that were very nice, but the ones above them, forget it. I was not trained properly (was supposed to have 3 days of training...got a day and a half) and was just handed the employee manual, "to read on my own time". Have never worked anywhere, that did not, at least in summation, go over their company "bible". No orientation class...just a 10 minute video and that was it.  Communication is terrible here, upper management does not care if anyone is on the same page or not, with what is expected or needs to be done at certain or new accounts, they fail to provide employees with important information to do their job correctly, so as to avoid complaints from the account contact person and do not ensure employees have the supplies they need to clean and stock the accounts properly. Should have sensed something was wrong, in the beginning, when I became aware of the high turnover of employees. Was let go over something I unknowingly did at the time, but still admitted to openly, although I could have easily lied about and maybe still had the job. They waited a whole two weeks to fire me. Know others who have worked here and were also let go or forced out, under odd circumstances. If you work here, unless you are friends or family of the upper echelon, you won't last long...as those seem to be the only ones who do make it past a year here.

Environment Control is headed by an amazing man who started out simply, but through hard work, dedication and a solid company vision built his company into one of the most dependable and respectable businesses around.  My immediate supervisor and I quickly became friends.  He was always upbeat, encouraging and supportive.  He went out of his way to make sure every employee was getting the support they needed to do their jobs with pride and enthusiasm. After about a year, the Controller for Forsyth County announced his retirement.  Because of the hard work and dependabiity I I showed, I was promoted to the Controller position.  Helping employees to reach their full potential is a hallmark of Environment Control.  Our clients rarely complained about the services we provided.  Their concerns were dealt with in a timely and professional manner.  Many of our accounts chose EC because they were dissatisfied with some of the larger companies they had had some issues with.  Our overall customer satisfaction rating was consistently high.   I had one of the best experiences of my career working for this fantastic company.  Had I not been in need of full-time employment ( I worked part-time) I would happily still be there today.

Pay & benefits
Starting pay is 9.35, below minimum wage. They offer a .25$ raise if you attend a short quality school class

Job security and advancement
Supervisors are strict and customers are picky. Miss a spot on the carpet could cost you a customer complaint or getting chewed out by a supervisor

Management
Management is strict. They expect very high standards of cleaning and if you do not meet them, you may lose your job. Seemed over the top to me, considering pay starts below minimum wage

Culture
Expect to be held to high cleaning standards. Owner regularly inspects sites looking for dust in every nook and cranny. You will be notified, warned, suspended/terminated over missing small details

Overall
EC is a good place to work if you have large gaps in your employment history. They will work with you on your hours and are quite flexible. Management is fairly flexible and friendly.
My biggest issue was their extremely high, perhaps unreasonable, cleaning standards. Supervisors will go out of their way to find spots you missed and other issues. Supervisors will make a big deal out of seemingly trivial issues, and customers can be quite unreasonably picky.

The job itself it was blah. You’re either with a team or working solo. Helps you manage your time wisely. Nice for someone who needs evening extra work. The pay doesn’t cover the work that you’ll be doing. I work my behind off in some of the accounts for an hour of minimum wage. Other issue, management sucks, and there’s a lack of communication. Last to know anything which is fine unless I can’t do my job due to not having supplies or something doesn’t work that you’ve notified them on. They want you to clean spots that have been since B.C. that clearly aren’t coming off. You’re advised to call the supply hotline and “it may take 2 weeks” to get there, even when you do that you run out of stuff including gloves. I’m not touching a toilet without them. You’ll be accused of stuff, when you tell them to show proof or they can verify with job site cameras, no apologizes & no follow up. If you don’t trust me it’s fine I’ll leave. Don’t waste your time, find a company who will pay your worth

What is the best part of working at the company?
Nothing they need to establish better communication and care for all employees.

What is the most stressful part about working at the company?
Corporate bullies management then management bullies their employees. You are timed you can't do one minute over or one minute less or you get in trouble by them wanting to relocate you or fire you.

What is the work environment and culture like at the company?
Like many places I assume are toxic work environments but this place takes it to a whole other level. They need better implementation to treat all their employees better and that starts with the higher ups your stressing everyone for being so cheap.

What is a typical day like for you at the company?
You work on your own once training is done. You look at your binder to see what was not cleaned accordingly to clean it. Stock on materials if you have them if the company or the employer got them for you. Then time yourself because your time is limited to clean the place you are assigned.

Been here for many years and things just started getting worse. Lack of, everything you name it. Most of it is lack of communication on the management part. They think they know what’s going on and are hardly around when you need them most. The OMs  never answer their phones. So as a supervisor you are actually on your own. Your driving everywhere from south to north to east and west. They are always short supervisors, so your asked to cover other buildings that are not your own. Controllers on site never have the supplies they need because shortness of supervision. Or most supervisors just don’t Have the tlc  about there buildings or controllers that they should have. And still the management keeps them. Training is a big issue, no one gets trained right at all. So employees have no idea what there supposed to do. It seems to me that they let all the good employees go, and keep the bad ones. It’s hard to find good people so why do that? I have only seen 3 really good supervisors since I have been here. And all have left. To many chiefs not enough Indians.

Top Job Titles	Average Salary
Janitor 13 salaries reported	$17.50 per hour
Head custodian 6 salaries reported	$21.58 per hour
Office cleaner 3 salaries reported	$16.33 per hour
Cleaner 6 salaries reported	$15.88 per hour
Floor technician 2 salaries reported	$23.25 per hour

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