retail sales associate

internal auditor

inside sales representative

data scientist

technical support representative

most management Is not qualified, company cares too much about saving  money and padding corporate pockets . A lot of  management needs to retire . You will be Micromanaged and  can’t take off  for doctors appointments So if you have health issues or conditions that require medication levels to be monitored / or certain types of lab work please don’t apply ! No matter how bad you need the benefits steer clear of this environment because you won’t be able to use them! You need to  make sure your doctor appointment Don’t fall on  Monday through Fridays unless you get one of the shifts requiring Saturday and Sunday work . They don’t like complainers or for that matter happy People ! 
If you act like a robot, you might make it a few years ! Pay is also not that great And the raises were low ! Management is under the impression that representatives and tech-support are robots and should show no emotion! Constantly beeping in and telling you to grab a call , managers actually Tell you not to send Complementary/happy calls from customers . Most of the call center representatives, sales agents, supervisors and technical support are  on anti-depressants and anxiety medication! You can forget climbing the corporate ladder If you are actually a decent person! But if management is intimidated by you and you let it be known you won’t be neglected or ran over they may promote you to a Sr lead  or give you a fake pep talk and small raise ! ( For fear that you will go to HR) It  was one of  the worst jobs I ever had ! Management and supervisors also make fun of employees behind their back And nothing is confidential! 

Just listen to what their customers have to say.

EPB has a stellar company culture that promotes employee development and advancement. Managers, at least in the departments I've worked with (most of them), are very good at their jobs and dedicated to their subordinates. EPB has a very good internal recruitment process for management. The benefits are also the absolute best I've come across in Chattanooga, including from BCBS, City of Chattanooga, Unum, and Lamp Post Group. I don't know anyone with healthcare like EPB. 

The extra benefits are also seemingly endless. Gyms, a credit union, discounts, PTO, etc. It's also challenging to find a company who invests more in the local community. EPB seems to have involvement with every every community benefit program, and they're always testing new ways to serve Chattanooga and the surrounding area.

I expect I'll personally be here a long while and would encourage anyone to consider EPB.

The job itself is easy. Customers are great and love helping people on a daily basis. Customer Service is severely understaffed causing mandatory overtime. Be careful not to share any opinions as it will be considered “unprofessional” regardless of the opinion or how it is discussed. 

I wouldn’t say they are accepting of others so much as they are intentionally blind to differences in order to maintain neutrality. This results in fear of diversity. 

Supervisors are somewhat knowledgeable of the frontline representatives processes and needs. However they do not know how to actually manage a team. There is zero support beyond your “coach”. You feel invisible until you are in trouble for something perceived not an actual error. 

The customer service department drains the life out of you. While it is good pay, there isn’t really much room for advancement, and the managers pick favorites, so even if you work hard and show motivation and initiative, you will not be appreciated. Very few of the coaches, and 1-2 managers are great people. You will easily find out who cares about others, and who’s just there for the check. I’m sure other departments are great, but customer service is really iffy. I wouldn’t recommend unless you truly need money, or don’t need a job and just want to try something new.

Its a job. Fancy job title but nothing special. Nothing interesting. You will get bored 2 months into the job. No room for advancement depending on who you are or if management likes you. Engineering degree is required but supervisor doesnt have one nor have any electrical background, experience, or basic knowledge of it. Production DOES in fact come before family here depending on who you are. Management would rather cover up someones racism than understand family matters causing a month of low production. 

i worked here for 13 years and was let go because a manager decided that from 1 mistake and she didn't like me and i was not in there work click i was not valued. All i can say is that I loved working for EPB at one time but they became people that didn't care about there employees and I know for a fact i'm not the first ex employee that feels this way. They are backstabbers and they will use you up and don't care how it affects your life. I even spoke with the CEO of this company and I thought that he would at least try to understand but he didn't even give me enough respect to give me a call back.

Inbound call center for Chattanooga's electric company who also offers fiber optic internet, TV, and phone service.
It is a great community organization that cares about its customers and employees. They strive to offer the best service and customer service while offering the countries fastest internet speeds. Job consists of answering calls, taking payments, scheduling service transfers and setting up new accounts, payment arrangements, fiber sales, troubleshooting, working outages.

If you enjoy being degraded on a weekly basis, having no work life balance, and no opportunity to advance or move around laterally within the company, then look no further! The management in the call center is absolutely disgusting. They treat the call center workers so poorly, more than 80% of them are on antidepressants. The cliques within management are disgusting. 

Perks: excellent benefits and decent pay!

We had a nice environment and open cubical to work in. The break room had an oven and microwave. The bathrooms were kept very clean. The people were very friendly and we had opportunities to volunteer and/or get together at events. We always had a company picnic and had regular meetings. When we had to work overtime due to outages food was always catered in to feed us all.

EPB is a non-profit agency of the City of Chattanooga and provides electric power to the Chattanooga area. They are the largest publicly-owned providers of electric power in the country serving more than 169,000 residents in a 600 square mile area. While working at EPB I have held two positions.  During my time, EPB installed a fiber optic backbone and put Chattanooga on the map, earning the name of Gig City.

Top Job Titles	Average Salary
Retail sales associate 1 salary reported	$18.00 per hour
Internal auditor 1 salary reported	$68,318 per year
Inside sales representative 2 salaries reported	$43,897 per year
Data scientist 2 salaries reported	$95,384 per year
Technical support representative 1 salary reported	$21.19 per hour

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