EPIC Healthcare

This company has demonstrated caring for clients and staff to a higher level.  Supervisors are respectful, great listeners and supportive.  Their recruitment department came to me to initiate job application, testing and even provided transportation for orientation as Bala Cynwyd was a long distance away from where I lived.

Epic really listens and will act upon the care-giver's suggestions.  

A typical day of work started with providing skin checks and ROM's (upper body) for wheel-chair bound individual.  Client's spouse did all the transferring. After toileting the client, I provided perineal care and I assisted with dressing the lower portion of her body  Once she was safely in her chair, I would assist washing her upper body (some days a bed bath was required). I assisted the client with dressing upper body. I brushed her hair and assisted with her jewelry for the day. I prepared, set-up her breakfast and towards the end of her meal I would feed her.  I made her coffee, made her lemon drink and assisted her with her daily vitamins intake.  I brought out all of her make-up and set up her table, mirror and make-up for her to do. I cleaned the bathroom area, emptied and cleaned her portable commode, did the dishes and swept the kitchen floor. I sorted and did the laundry.  I provided and fed her a snack.  Most afternoons I cleaned, filed and/or painted her nails. Often I would run errands to the super market, bank or post office.

I learned that social skills are very important to the home-bound.  They need social stimuli to feel good about themselves and that just being kind to the clients and helping them socialize can do wonders for some clients.

As I stated in my first paragraph, management was terrific in the fact they were willing to listen and made changes in the care plan when indicated.  They provided encouraging feed-back, always telling you what a good-job you were doing and genuinely cared about you.  

I didn't have any co-workers as I worked home health care.

I enjoyed every aspect of this job.

The hardest part of this job was leaving because we were moving to FL.

Loved working with the patients, they were amazing, but the management seemed to stress out the families, so the nurses were constantly hearing all about it. I’m able to work independently with no one looking over my shoulder which is great. Nursing supervisors are pretty good. There seems to always be a shortage of nurses though, I am constantly getting called to take additional shifts with promises of bonuses and gas cards. If you want a job with unlimited OT, this is the job for you. Its challenging for me because I’m trying to have a better work life balance and I made that clear when I was hired and many many times afterward but I am still called ALL the time and begged to take shifts over and above my regular 40 hour week. Although professing to care so much about the nurses, they will do anything to cover shifts, including begging and bribing you and not caring that they are asking you to work 7 days a week. It’s pretty much all about the money, so if you are money driven and don’t want to have a life outside work, then this may be the place for you. Also upon hire I was told there are many opportunities for advancement in the company, which was one of the reasons I accepted the job, however, I have reminded them many times that I’m interested in advancement and I’ve seen several people come in, but not a word to myself or the other nurses about new job openings where we could actually advance. Overall, it’s an okay job if you enjoy working independently and like being in the home setting.

As stated, the camaraderie between co-workers and supervisors is a strength at Epic Healthcare. There is a notable level of support between the stated individuals as they share the workload when assistance is needed in this manner. 

A typical workday may start early or late depending on how you clients are scheduled, and you may have some lag time in your day due to cancellations or no shows.

Prior management was very kind and helpful, however, Epic is going through a transition period due to the merging of two companies, which has resulted in frequent turnover.

When I joined epic, I did not know that I would be there this long. The schedulers are super nice, work with you to ensure you get the desired case you need. The management is constantly evolving positively to make staff more comfortable regarding benefits. Recently PTO was added, pay rates are good and competitive, continuous training and education in priceless in this present day nursing, EPIC is number one!!

Have you doing work your not certified for. Doesn't pay well at all. cheat you out of hours and mileage. this was not a good place to work. you ask for local assignments, will tell you not far but they will across town. just wasn't great overall.

Flexibility is fine, but really, you're a body to fill a slot. If you're a PRN/Per Diem, the perks are useless. Poor compensation. No raises. Endless training. EMR doubles as a timekeeping system, is tied to pay, and unreliable. Required to use EMR, but when they mess up your check, you have to wait the following week to get paid, IF they even fix it. Families=great. Company not so much.

I have worked at Epic for 1 1/2 years and have enjoyed it very much. The office staff is great to work with and get along very well. The directors are great. I would like to continue with EPIC part-time but I am not sure they have a part-time management position.

The managing staff are great. Someone is always available to talk to. However, working with pediatrics patients parents can be difficult. Because most of them are high strung and already have there set regimen. So if you are able to mesh well in different environments, home care can work for you.

Too controlling.Cold as ice.
Bitter reception every time I would call or appear in office.
Very segregated.I had experience caring for some of the clients,though was treated very unsatisfactorally.
Would not recommend.

If looking for a place with Flexible hours then this is the company for you.  You are able to pick your schedule and there are plenty of cases. You will never be without work.  Now the benefits are horrible and no pto. So if you dont work, you dont get paid.

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