registered nurse - infusion

call center representative

senior program specialist

program specialist

material handler

EVERSANA

Granted, Eversana seems to be growing by leaps and bounds. There is a lot of opportunity for account people and creatives. They have an elaborate system of setting goals for your first 30-60-90 days of employment and then Q1, 2, 3 & 4 performance goals, but no formal discussion is held about these goals and people are ambushed and fired without warning. The turnover for writers is intense, probably because they ask them not only to research, write, reference, annotate and edit but also to prepare pieces for coders which is complicated, technical and out of the even stretched comfort zone of the "creative" writers they say they want.There is no creative work on the website. What a red flag that should have been. They say it's because they just merged and became Eversana after being the Access Group but how hard is it to put a few campaigns on the website? I do not recommend Eversana for consumer writers who have any kind flair, heart or humor. They're not interested in what you can bring to the patient or the HCP. I would say science types, with heavy technical skills who can put a few sentences together is all they really want. Don't waste your time if you have soul and your writing reflects that. It's the nature of the pharma beast to some extent, so stay in your lane with packed goods and services and stay away from these medicine chest of New Jersey jobs. You'll make less money but you'll actually have the chance to love what you do. Eversana claims they want to train and groom. They have endless productivity workshops, but when it came time to evaluating strengths, finding the right niche for each employee and developing talent, I didn't find that to be the case. Very disappointing. I do not at all recommend this agency.

Few leaders are totally biased based upon ( I don't want to write more, you should understand it. )

1. Business Leaders demanding IT to implement a specified software/vendor. If you don't obey orders you pay the price within 2 weeks.

2. Boot licking culture - Your expertise , qualification and experience does not matter for getting any position. 
e.g. B.A. suddenly becomes Lead Solution Architect who cannot even encrypt a file.

3. Syndicate or Gang culture harassment / retaliation - if you do not agree with us and our hierarchy then we will retaliate you for no reason. Gang members comes together to convert true to false and vice versa.

4. You work and Let me get credit for it. - Certain gang members , literally non-qualified and unrelated , want you to work and give it to them so that they can present it to management and get the credit. Gang leader supports it.
ex. Junior B.A. wants to present Cloud Security Architecture to leadership team and certain leader support B.A. by knocking down the individual who worked.

5. Expenses approvals - If you are gang member then your office / travel expenses are approved no matter what even if you are travelling just to kill the time. Non-gang members are harassed by making multiple excuses.

Overall few leaders from legacy companies have spoiled the entire new pond. Ditto with most of the managers.

If you have boot licking habit and used to slavery culture it's best place for you.

Do yourself a favor and avoid this toxic place.  Upper executive management reaps the benefits of the wonderful, hard-working mid to lower level staff and are constantly in fights with other teams.  The company used to be absolutely wonderful, but they grew too fast and lost its culture by bringing in multiple high level execs who literally add nothing other than the latest buzz words they learned at a conference.  

They lay off experienced, hard working, and valuable employees all the time, while they have 12 account team members per client leeching off of their budget.  Good luck trying to be innovative or creative when you are beat over the head constantly about billable hours and working night and day to reach your deadlines.  

Intouch values not a single employee.  When you turn over entire departments over the course of a year, you would think maybe the upper management would stop and try to find the underlying problem.  Instead of replacing people who left for greener pastures, they double and triple the work of the poor saps that stick it out, and then complain when the quality of work suffers.  There are so many more companies out there that offer the same "perks" and "benefits" that Intouch does.  Every company "works hard and plays hard,"  but if you value your health and sanity, don't bother with this company.

There’s such a lack of professionalism and zero mutual respect among each other within the workplace. If you do not have the personality and motivation to learn things on your own then you will definitely struggle. There is no trainer for the company and programs. You are trained by whoever makes a little bit of time and you have to figure the rest out on your own. With this company, if you do not have seniority and if you are not within the “right” inner circle of successful individuals then prepare to feel defeated and hopeless within your career.  Upper management is not the best role model when it comes to setting an example on how to lead and treat others and requests for an explanation goes unanswered. Blame is placed on everyone else so much that no takes responsibility of anything and the entire organization is a complete disaster. Eversana could be a great company but everyone is dissatisfied and half the work practices aren’t even legal to be honest. And the added gossip among groups does not make it any more of a pleasant to place to be. This company has put me in therapy and the only thing that keeps me motivated by working here is the fact that I absolutely love leading and guiding others to reach their full potential. It just seems that I’m the only one. 
 


I started working for this company before they became Eversana. Since they became Eversana, there is no consistency. I would have no idea who I needed to contact about issues. The patients have contact people who change regularly. Sometimes the supplies would be in abundance, and other times the visit days would have to be changed because no supplies were available. You will be required to see patients in their homes for a weekly infusion. You will encounter all types of homes including filthy homes. The company will require you to complete educational modules regularly and you are not compensated for them. There are ZERO benefits. You use your own cell phone or tablet to chart. There is no fuel reimbursement. At the beginning of COVID, they provided NO PPE! I was left scrambling to find my own. When they finally provided some PPE, it was poor quality. You will be required to see your patients every week. If you are in an area where there are no other nurses, your patient will not get their infusion if you are sick or on vacation. You will be contracted so you will be required to pay your own income taxes. You have to maintain liability insurance. After working for the company for a couple of years they cut my pay significantly. They do not value their nurses.

NOTE: It may say remote.. you are NOT remote. You will be required to work in the office. 

You are not an actual employee of this company. You are hired on through a temp agency. Meaning you are at will and could be let go at any time. You won’t be an actual employee of this company until 6 months from when you actually started and that’s IF they make you an offer. They do tend to switch your role around the job often . You could be on phones then be doing something else the next day. Job pays fairly it could be better but no job is perfect.PLEASE KNOW THIS: As a temp employee they have a very ludicrous point system pretty much if you miss 3 days you are done. They don’t care if you have young children that could be sick or doctor appointments and come to work after, 3 occurrences and you’re out. So if you’re someone that has dr appointments, etc, children with appointments… just be aware. I personally think the 3 point system is a way for them to get rid of people. Overall, the company is nice. Training staff are nice, some are like meh.. work schedules are usually 930am to 530pm. This call center seems like they are always hiring … 

I started working here to really provide myself with a job in a field I love with the added ease of work from home to be able to get to my doctor appointments. So take this as a warning if you plan to work here. You will never be able to get the time off to go see a doctor. in fact, you’ll be the only one who has to use unpaid time off to go while the days are unavailable to use until four-five months away. If you get stuck with a bad trainer, they’ll be hugging the whole time they have to slow down so you, with no knowledge, can learn. Expecting you to be on their level your first day. And throw that expectation they’ll assist with tech issues right out the window. They will always say you need better wi-fi for every issue. And if you’re work from home, you won’t get paid during it, it doesn’t apply to in office. Just those who have the privilege to work remote. The workload is something that should be spread over five different people and if you report how much they abandon company requirements to hr, they won’t do a thing to assist you at all. I would avoid at all costs if you can help it, save yourself the stress. 

This workplace has a 2.7-star rating, and it's clear why. It appears that the management's focus leans heavily towards enforcing a rigid attendance policy (and hiring) rather than investing in the development of comprehensive programs and providing necessary resources for employees to excel in their roles. I received two weeks of insufficient training and was tasked with coordinating an underdeveloped program for a newly introduced device in the market. There's a noticeable lack of collaboration, and unfortunately, instances of management distancing themselves rather than fostering a supportive environment. You might never engage in direct conversation with them, but rest assured they are monitoring and plotting against you. Due to this, this place is seriously disorganized in many aspects and cannot be trusted.

Maybe the answer isn't to constantly fire and scrutinize the employees, maybe it is time to look within. 

There is so much confusion from the lackluster and unintelligible management staff here. The turnover rate is excessive even for a corporation.  They say you are just a number to corporations. I used to think that might be true until working for Eversana. The management staff isn't smart enough to see you as a number. You are less than a number or an alpha character. This location is soul sucking. Management actually kneels down to associates and speaks to them as if they are children, despite  being  the least educated people in the room. They clearly took the positions for a little bit of power because no other business will have them. It is so cringe and unprofessional. The management at this location...I have no words. If you are out in public and you come across the most confusing, annoying, ignorant person. The  kind of person that is so bad, you might see 1 or 2 per year that fit such a negative description. There is a good chance they have managed for this company. The bottom line: This might be the most unprofessional environment I've ever experienced.

After 9 years of commitment to Eversana formally Dohmen and Centric Health Resources with no mileage pay, no drive time pay, no benefits, or 401k they are cutting pay for every visit once the contracts are set to renew. They have no regard
For the patients continuity of care or patient satisfaction!! Infusion certifications nor degrees nor experience doesn’t matter to them at all.  All they want to do is replace the nurse for a cheaper paid nurse. Their drug manufacturer has no idea what they are doing to the patients and what kind of risk they are putting the patients in by undercutting their loyal knowledgeable well seasoned nurses for lower paid nurses with little experience some with no experience. If you value yourself as a home infusion registered nurse please run far far away from this company. They have trained their contract team to low ball all nurses now. They play mind games and could care less about the patient care at ALL!!

Top Job Titles	Average Salary
Registered nurse - infusion 34 salaries reported	$59.50 per hour
Call center representative 5 salaries reported	$20.16 per hour
Senior program specialist 3 salaries reported	$18.00 per hour
Program specialist 4 salaries reported	$18.63 per hour
Material handler 5 salaries reported	$17.48 per hour

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