emergency medical technician

dispatcher

emt-basic

technician

registered nurse - acute care

Eagle Ambulance

Eagle Ambulance is a bad company, but that doesn't mean you shouldn't work here. The pay, management, and overall treatment of workers is pretty bad. You are paid barely above minimum wage, and you are regularly expected to stay overtime and you can pretty much expect not to get a lunch break. Additionally, management will play a lot of favoritism. This company likes to pretend that everyone is a family, but MAKE NO MISTAKE this company places its profits above all else. My point being, the company likes to act as though we are very friendly with one another but as soon as you make even the slightest mistake (that may or may not be within your control) the company will have no issue terminating you in order to preserve their insurance costs. Additionally, the management at this company is heavily based on favoritism and many people are not qualified to do their jobs. Many people in management positions got their job from kissing up to management rather than their own merit, and I know for a fact one of the managers actually lied about their experience working for a 911 company in order to get their management position. Additionally, this company has a lot of unprofessional practices going on. The best example I can give is that one of the supervisors allowed their significant other to sit in on a confidential meeting despite the fact they had no business being there. On top of this, employees are regularly not given lunch breaks. Overall, this is a pretty bad company to work for. They like to act as though they care for their employees, but please keep in mind that their profits will always come first before you. With that in mind, I don't write this review to completely discourage others from working here. At the end of the day, this job is good experience and can be a good stepping stone. However, my biggest recommendation is that you USE THIS JOB AS A STEPPING STONE. Use this job to get experience but once you get your experience move onto another job and please do not support this business in its shady practices.

Work days are started by walking upstairs at base and being greeted by the friendly faces of employees and management alike, all of whom not only know your name, but are genuinely happy to see you and ask how you are doing. Shifts are either 10 or 24 hours long, and you are partnered with another EMT for the whole shift. In this time, I have made so many friends with diverse backgrounds, life goals, and personalities, but who, like me, share a passion for healthcare. Occasionally, you are moved shifts/partners without prior notice which is a slight inconvenience, but it seems that no matter who you work with, there is always an emphasis on exceptional patient care requiring lots of teamwork and problem solving, and lots of good conversation, laughs, and food between calls.
The best part of this job is making lots of new friends while being able to get a feel for many different aspects of healthcare, from emergency rooms and hospital floors to dialysis calls and nursing facility discharges. Having worked here for the last 9 months, I have learned a lot about different illnesses, medications, and treatments as well as gaining confidence in myself as a healthcare provider and communicator, and continued personal growth along the way.
The hardest part of this job is dealing with the occasional difficult patient, especially if the transport is relatively long. These are few and far between, and most patients are eager to chat with you during the trip.
Overall, this company is a great way to be introduced into the healthcare field. Most of the employees are pre-medical, pre-nursing, or pre-physician's assistant (PA) students, pre-fire, or pre-paramedic, looking to gain clinical experience in the field. Management is extremely knowledgeable and supportive of any and all goals each of their employees have and work hard to provide learning opportunities for all of their employees as well as help to facilitate progression towards each individual goal.

Not a horrible company but not a good one either. Management was pretty bad. The supervisors often played favorites and didn’t fully investigate situations before punishing workers. Additionally many supervisors were unqualified to do their jobs (lacked knowledge of operations/lacked the experience to effectively manage others) but only got their jobs because they kissed up to management. Furthermore supervisors were often unsympathetic to personal problems (was going thru a difficult family emergency that required me to miss a shift and my supervisor said “that’s not my problem, figure it out yourself”). Additionally as other comments have said you can expect to miss meal breaks and be held many hours overtime. With that said this is an ok starter company if you are fresh out of emt school and need the experience. my experience here was not entirely negative and for the most part my shift partners were actually very cool people (key word here is shift partners). However I strongly urge you to gain your one year experience and move on to better things. This company likes to pretend that they value their workers, but make mo mistake. You are expendable and are deliberately being underpaid, and when it comes down to it they will have no problem throwing you under the bus if your employment no longer suits their needs. TLDR: good place to get initial experience, but proceed with caution.

When I started as a new EMT, I was so nervous about starting my career and working out in the field. However, the staff and training team at Eagle Ambulance made me realize I had nothing to worry about. This is a company where management that TRULY cares about you, where you are not just an employee number, but a valued team member. I am always greeted by my name when I walk into the station and know that my managers/supervisors are always there to listen to any questions/concerns I have. Eagle Ambulance has new equipment (power gurneys, new rigs, etc) which was a major plus for me. Scheduling is flexible and they are very accommodating of student schedules. The training they provide new EMTs is excellent--while there is a large learning curve when it comes to working in EMS, the training officers do a great job at guiding you toward becoming a competent and independent EMT. Additionally, this company offers FREE classes that can be used as part of your CE's when recertifying your EMT license--one of the many benefits of being an employee at Eagle. If you're looking to work for an ambulance company in the Rodeo/San Leandro/Sacramento area, definitely consider Eagle! 

Eagle Ambulance is an incredibly supportive company with a welcoming atmosphere. This company understands that most EMTs use their time to get the necessary experience to apply for nursing, fire, and medical school opportunities. That knowledge allows them to take an employee-first approach that allows for flexibility and support. During my med school applications, I found myself swamped with full-time work and secondaries. I asked to be moved to part-time, and the company was more than happy to accommodate my needs. I have never felt anything other than welcomed and supported, and this company also makes sure that personality and empathy are key components of the hiring practice. As a result I have never dealt with a coworker who I found problematic in their attitude toward patient care. Overall, I have been fortunate to have been with Eagle during my first year in the healthcare field.

From the EMTs all the way to the owner of the company; everyone cares about you. I feel like I make a difference with this job and this is coming from a person who has worked at another ambulance company in the past. They are constantly looking out for you and making sure that you are up to date with your knowledge in your BLS scope of practice and are always encouraging you to take on roles with more responsibility. Management says hi to you every morning you see them and they make an effort to establish a relationship with you so that you are comfortable asking questions if you have any. Could not find a better ambulance company to work at. I really appreciate everything that they've done for me.


I’ve worked at Eagle Ambulance for over a year now. What originally started out as just a stepping stone to my nursing journey, became so much more. At Eagle, I’ve gained so many quality friends and a community that actually cares about me. I’ve been able to find my place and get good experience with patient contact. At Eagle, I work both 10 hour and 24 hour long shifts, transporting patients in and out of hospitals, SNFs, dialysis centers, and residences. Often working with nurses, physicians, med techs, etc, Eagle Ambulance is a great way to dip your toes and find out if healthcare is the right career for you. With friendly staff and management, adjusting into the job is very smooth and training prepares you to work in the field. I’ve learned so much from my experience here and I feel as it as has greatly prepared me to pursue a career in nursing. 

Eagle Ambulance genuinely cares about their employees as individuals. As someone who has worked at multiple EMS agencies, Eagle recognizes that their employees want to move on to Fire, 911, and hospital jobs. They are focused on setting you up for success not only in your EMS endeavors, but also your future aspirations in healthcare. Scheduling has been very flexible given that you give appropriate notice and have healthy communication with supervisors. 

The culture of the company is optimistic and welcoming, which is very unlike any company I have ever worked at. Management truly has an open door policy. When employees report issues, the company responds to fix the equipment or remediate employees who need additional training. 

Eagle Ambulance is an absolute awesome company to work for. My time working for Eagle Ambulance I've grown so much, and this company has helped me reach my goals into getting the relevant experience and skills I needed in order to pursue the fire service. I am happy to say I have reached my goal and am now in the process of going into my dream fire department. To anyone considering joining and being part of this company, I strongly recommend you do. If you are interested in starting off the EMT career strong with great leadership who are more than happy to help you out with anything including even after you leave the company (such as great references) Eagle Ambulance is the number one place. Best of luck to all. 

Eagle Ambulance is the place to work if you are a brand new EMT.  These guys actually care about their staff and treat them like family.  I have worked for 2 other BLS Ambulance companies in the Bay Area (which I will not mention here) and at both places, I felt like I was simply a number and no one really cared.  At Eagle, you get to work with the owners on CCT and BLS calls, and they are super approachable.  Everyday I felt like I was learning something new, and treated with respect.  Everyone knows your name and cares about your growth and well being.  By the way, they have all brand new equipment/ambulances that are well maintained.  By far, probably the best BLS/CCT company in the Bay Area.  The overall vibe and family like atmosphere really makes Eagle stand out above the rest.

Top Job Titles	Average Salary
Emergency medical technician 15 salaries reported	$20.13 per hour
Dispatcher 3 salaries reported	$22.50 per hour
Emt-basic 8 salaries reported	$18.14 per hour
Technician 5 salaries reported	$17.00 per hour
Registered nurse - acute care 3 salaries reported	$133,500 per year

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