direct support professional

scheduling coordinator

maintenance person

receptionist

licensed practical nurse

East Coast Habilitation Options

***There needs to be more supervision from third-parties, such as APD or another agency that isn’t in a working relationship with East Coast Habilitation Option.*** I enjoyed working with the clients and would not have stayed for over a year with this company, if if weren’t for the small, overlooked, unseen, unnoticed positives I was lucky to have witness from all of the clients I worked with through their Day Program as a companion, then at their homes as a Direct Support Professional (DSP). I wouldn't be able to give many promising references with the majority of the staff I worked with. There’s a lot of neglect, ignorance, inattentiveness, and concerning behaviors are always unaddressed or shut down/dismissed THE CLIENTS NEED STAFF (if you’re interested in still applying for East Coast Habilitation Options in Palm Coast..) THAT WILL SHOW THEM HOW TO ADVOCATE FOR THEMSELVES AND WANTS THE CLIENTS TO HAVE A VOICE! I was sad to leave the clients but the company wasn’t in alignment with my morals and boundaries as a human being. 

Work-life balance
Please don't work here. The manager i had went against the behavior analyst and i got written up for doing as i was told. You're overworked, you have no you time as they schedule you to come to meetings in your days off. You get written up on days off for other staffs doing, no one really cares about you, they starve the boys because managers waste all the money they're given for food. Boys are denyed their rights especially if they're nonverbal. It was good while it lasted but overall just go elsewhere

Pay & benefits
You're only paid so much cause of covid 19

Management
Managers are kids or elderly. Who can ruin your future easily in any healthcare field

Culture
Drama drama drama

Overall
The kids are amazing it's management. They give people who've been there for weeks managers positions with no previous history or background. There's a whole power struggle with managers and the analyst's. Managers encourage bad behaviors with the boys while blaming direct care for the aftermath. You'll get written up while not being clocked in nor at work.

I started at ECHO without any experience in group homes/developmental disabilities/behavior care. To start, the management was atrocious. I was hired the day of my interview and received a few days of training going over restraints and paperwork. In the homes, you are completely alone with the clients and their behaviors with an "on-call" help number. The help will take 20 minutes minimum to come if you are having unmanageable/unsafe situations in the home. I was treated poorly by management and inadequately prepared for my role, I was treated poorly by fellow staff (they will hire just about anyone with a clean record) and most of all, I was put into unsafe situations by clients because the behavior analysts did not provide proper protocols for behaviors prior to escalation. I will not recommend anyone to start here that has not done behavior care before and feels confident in their abilities.

This is probably one of the worst places you can work in Palm Coast. Not only is it dangerous to be around most of these aggressive clients, but you never get proper training on how to deal with them. But the clients can’t help the way they are.
Management is a joke. Everyone have personal relationships in and out of work, causing constant drama. Quarter of the upper management has some kind of criminal record. They will call you endlessly to pick up shifts and if no one shows up for their shift to relieve you, you stay until someone can get there, so add and extra 30-45 mins to your shift.
Try your darnedest to stay away from these people and be careful of the clients when out in about, they aren’t being watch properly 

This is an amazing job for someone who is interested in learning and gaining knowledge about the special needs community. All individuals are on the Autism Spectrum and are as well as Intensive behavior. This is why I say the job is not for everyone. You need to understand these individuals are here for a reason and their behaviors can be as extreme as biting, punching, kicking or running away. We are here to teach the individuals to express their wants/needs in a different manner that won’t harm others, property or themselves. I do not recommend this job for anyone with pre-existing health issues or about the age of 50/60. Just because we are physically active every day no matter the level you are at. 

I came on indeed to send the link to a friend so I could get the referral bonus. I was surprised by the low rating because its a good job

The hours and shifts can be long. But that is good if you like to get OT. The company is usually growing which has opened many positions for supervisors. 

There is always someone to call if I have questions or I’m not sure what to do. Also if there are any major things going on in the home or something you can’t handle, supervisors will come to assist. 

They recently increased pay which made the job great and even more worth it. Working with the clients is super rewarding. I love seeing the improvements they make. I would recommend this job to anyone. 

1. the pay is at $15 an hour for all shifts that includes night shift. Night Shift does not get a differential pay but has the most turnover. and wonders why it’s hard to keep employees to work night shift.
2. The  DSP are also taking mandatory ABA classes to do the behavior analyst data for the BA. But not getting paid for it. 
3. The company has a lot of loopholes to save themselves money and make the employees work harder for measly $15/hr. 
4. The clients are the best well taken care of. The company does give them the best as far house managers and staff that do care and meet their needs. 

Some of the group houses are much better than others, ultimately that determines how much you will enjoy this Job. 

High turnover, lots of new workers constantly makes it tough for the clients to adapt.

Restraints happen daily in some of the houses, that drains you.

Clients behave better with males, if you're a female, expect the clients to make your life more difficult.

Once you get a consistent house and team to work with, then you start to really enjoy working here.

On a typical day you will perform care for individuals with disabilities relax and do a lot of cleaning. I learned about CRISIS techniques, human behavior and medical and Administration. Company is managed by a family. Management consists of caring individuals who do a poor job of investing in their high performing, high quality employees. The hardest part of the job is the long shifts and the difficulty of trying to get even a day off. The most enjoyable part of the job is meeting a relating to the clients who are residing in the home and the friendships you make with co-workers

The managers drive cars worth more than their staffs paycheck. They don’t care about supporting their workers. Staff is constantly being told information by one upper management and being told another thing by another. The lack of communication is baffling. Daily though the clients are a joy and sometimes troubling but overall rewarding. I learned that management doesn’t care unless they can pay their car note. 

Top Job Titles	Average Salary
Direct support professional 12 salaries reported	$16.63 per hour
Scheduling coordinator 1 salary reported	$47,500 per year
Maintenance person 1 salary reported	$20.50 per hour
Receptionist 2 salaries reported	$15.00 per hour
Licensed practical nurse 1 salary reported	$22.50 per hour

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