guest service agent

front desk agent

maintenance engineer

housekeeper

maintenance technician

East West Hospitality

What is the best part of working at the company?
some smart local people who can become friends

What is the most stressful part about working at the company?
Higher levels acting like everything is an emergency without realistic deadlines & higher ups who do not align themselves to the same standards .

What is the work environment and culture like at the company?
Gaslighting and False Emergencies. Culture is great as an idea but not realistic with current leaders who do not have the emotional or professional capacity to navigate hard things head on or with any transparency.  Culture is about 40% of what it is intended to positively be.

The staff are overall very helpful when you’re trying to learn something new or the correct ways of doing things and are good to work with. I had a great experience with them and there is room to grow if you’re willing to stick with the large company as well as going from seasonal to full time. The benefits only seem to attempt to get better, but what they currently have is good. It is customer service, so that is where I give the lower review. Otherwise, it is a great company that offers good benefits. You just have to be prepared as it’s very similar to working for every other corporation that manages places across the country.

It’s a great company, with great culture, unfortunately not a lot of room to grow since people tend to stay here long term. For about 10% of the company it must be great with all the seniority benefits. 
Salaries are not fair for the cost of living in The Valley. And housing is almost impossible, specially if you have a pet or a service dog. And the company doesn’t really assist you in anything when it comes to housing. It’s impossible to live without a roommate because you won’t make enough money.

I had an excellent experience working at EastWest Hospitality at Northstar. All my co-workers were great (which made coming to work easy), I learned about HOAs, and the schedule was flexible. To me, the best part was the people. I left because of the monster winter. So be aware Truckee has SNOW, snow, and more snow!

The managers are very flexible and down-to-earth with their employees. The management makes their employees feel valued and we get good pay and benefits (generous PTO). If hospitality is your jam, I would definitely recommend this place. I could definitely see the potential to grow here if you pursue it. There's not a lot of companies that treat their employees this well, it's a special find.

My experience working here was truly great. I felt included and appreciated from all the team members both coworkers and management. The environment was encouraging, where I was able to be myself and expand my experience in the hospitality industry. It truly is a treasure to find a workplace like East West, and I am very grateful to have been a part of such a caring and welcoming culture. 

East West is an amazing company with excellent benefits.  The Upper Management is very supportive and maintains great moral with the treatment of their employees.   I highly recommend East West if you are looking for a life-long career with a great team.

What is the best part of working at the company?
Location and Quality of Residents (Kindness, Appreciate and Approachability)

What is the most stressful part about working at the company?
Having a Managent Team that FAILED on all the crucial pillars of Leadership & Management Skills:  Communication, Recognition, Development and Encouragement.

The East West Family of companies is vast and diverse. It is a growing and brilliant team of professionals coordinating excellent service and quality across each position in the company. Competition, Determination, and Loyalty are favored and strong qualities in the upper management; the excutives are the best I've ever worked with.

Working with owners to assist them in continuing vacationing.  Telephones and conversations, learning to be patient to hear owners directives.  My manager was exceptional.

Top Job Titles	Average Salary
Guest service agent 5 salaries reported	$20.00 per hour
Front desk agent 5 salaries reported	$21.90 per hour
Maintenance engineer 5 salaries reported	$32.00 per hour
Housekeeper 11 salaries reported	$21.50 per hour
Maintenance technician 7 salaries reported	$26.71 per hour

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