delivery driver

automotive mechanic

manager

lead associate

delivery helper

East West Logistix

I started around the beginning of 2024, worked my butt off and beat times daily. But, from just orientation you will hear promises of incentives, and bonuses weekly based off of performance, all lies. Management does zero communication with the employees and if you try to communicate with them they send you to HR which is just a chat message (hard to communicate with). After ~5 months I saw zero promise be made to the “team” this job is only about the money to the owners, its a third party company so they don't tend to the employees they tend to themselves. Most enjoyable part of the job is being away from the staff. They will say hi and thats about all you get as a team. No workplace culture like promised and the lack of accountability and communication with the team is non existent. I was told to buy equipment like boots and gloves as new policy and 2 days later was let go. They will lie and be perfectly fine with doing so, as again all they see is money.

The delivery position is a hard job. 
They work with your schedule until
You start making mistakes. 
This place is a non union. So you can be let go really easy. 

have good attention to detail and and be able to handle physical work. Ideal for college students.
Training could be a little better. 
You start off delivering 90-120 stops, after is about 180+ stops. Counting the rescues. 

This is a delivery job. the only cons about it is getting access into buildings. And the GPS not working well. drive safe. No speeding etc. you have to turn your van off at every single stop, seat belt must be on.

The leadership isn’t the best. But I guess what job has one? As long as the checks are coming out accurate and your routes aren’t getting dropped. You’ll be okay. Just try and stay on the good side of the leadership is all I’ll say. 
The dispatch lives in a whole other country. They put pressure on you to finish the route quicker. Just to end up helping someone else. 



High turnover rate. Be ready to work. 

My day starts off by having 15 minutes or less to pack the back of my van that's too hot to stand in during the summer full of 300 to 400 packages. The people that help just throw them at you and they don't wait for you to get situated. Then if I'm not dealing with constant connection issues with my work device I'm being set up for unsafe you turn after unsafe u-turn on streets although it may be legal to do u-turns on isn't exactly safe. It doesn't matter how long you work here management has no intention of giving out any raises and you're only opportunity to earn extra money is if you work as fast as you can running yourself into the ground so they can give you more work to do from people who haven't finished theirs quickly enough. In my personal opinion this job is designed to break you either financially physically or mentally. And you don't even get for 10 hour days you'll be lucky to get for 8 hour days if that.

You are required to meet a quota of 2 minutes per stop and often have over 200 stops. A lot of stops are businesses with multiple stories where you have to enter (which will take you longer than 2 minutes to complete), and you will get routes with streets with a lot of traffic. On some stops, you will have multiple locations to deliver to. Some stops have heavy packages (and often times you will not have a dolly to carry the heavy packages with, so you will be forced to carry them and make multiple stops to the van). If you do not deliver by the 2 minutes per stop, you will appear to go slow to the system and someone will come and rescue you (take your packages and send you home). It would be fine if you got the full 10 hours to deliver the packages, but they do not and go by the 2 minute quota. This means that if there are 200 stops, 2 minutes per stop equates to 400 minutes, thus you will only have around 6 hours to complete your route. It is a very difficult and physically demanding job that you have to get used to.

You have to run a lot all day, up stairs, up hills and down long driveways to get all your packages delivered and you still aren’t appreciated. If you aren’t fast enough for them they will let you go. The packages get very heavy. I hurt my shoulder lifting a box when I first started and I had to continue working and using my injured shoulder. Months later and my shoulder still isn’t healed. Management acts like they care about you but they don’t. Work here if you need quick money but that’s it. You are easily replaceable to them. They tell you to take your breaks but at the same time if you take your breaks you fall behind and they get on you for taking too long to finish deliveries cause you took breaks. I had to hold my #1 and #2 for long periods of time cause I would fall behind if I stopped to use the bathroom. Be aware that there are a lot of cons to this job and the people that stay probably don’t have other choices. 

I thought when I took this job I would just be by myself dropping off packages just doing another 9-5 job driving. What I actually got was a family! You can go anywhere and get a driving job and make money but you will never find the support, care and love like you do with East West. They actually care how we are and are there for every moment you are on the road and if dispatch doesn't have the answer one of our "family members" does. You are never alone. This is not a lazy person's job or an all about me job and you will have to work and carry your own but the family makes it not so tough and many times fun. There is no other dsp like this one right here!!

I gave two stars because the owner motivates you to do better, sort of. But his choice of leadership. Has me out this deal, like on shark tank.  It’s hard to schedule PTO. 
And taking time off. You’re a scheduled for 10 hours. When you finish your route, you may have to help other People. 9/10 you will help someone else. 

We are asked to deliver safely which I agree. But I don’t agree with the dispatch putting people on blast for not performing well, 
EXTREMELY HIGH TURN OVER RATE!

I see newbies get put on a downtown route to “try them”.
80-90 stops is a nursery. I’ve seen new people get stuck with 165 stops their first week. 

Drink lots of water. You really can’t use the restroom while delivering. 

You shall see. 

Love this company & all my coworkers. It was truly a work family. However, if you can't keep up to the standards (3 min per delivery), aka run the packages, then you won't make it. Incredibly physically & mentally demanding job. It's very fast pace. The days are long. Be ready to work in any weather conditions. Get your free shoes ASAP! I wish I could have cut it, I would still be there! 

This company should be avoided by anyone that respects themselves. The turnover rate is higher than any previous employer I've ever had, this was mostly due to management decisions like not providing workers who were making deliveries in the snow with snow chains, offering a 4 day a week work schedule but constantly harassing employees for not working extra days, exploiting employees on a daily bases by forcing them to rescue slower employees after completing individual routes and sending their employees out in unsafe breathing conditions during fire season with no N-95 ventilators. Over all just a negative experience.

I should have gone with my gut feeling before working here. the interview process was easy. you don't need experience. right off the bat the interviewer will tell you this job isn't for everyone. 

training is okay. they go through so many new hires here it's kind of ridiculous. some of the routes are complicated but can be done. working with the management is kind of challenging, Especially the HR. 

going fast here gets you more work. the incentives aren't really talked about. 
it's getting hot and the weather is going to be challenging getting the heavy boxes to apartments, and long driveways. the dispatch will tell you to go faster. 

not worth the pay of 18$ an hour. 
good luck, 

Top Job Titles	Average Salary
Delivery driver 22 salaries reported	$23.62 per hour
Automotive mechanic 2 salaries reported	$55,000 per year
Manager 1 salary reported	$21.50 per hour
Lead associate 1 salary reported	$17.50 per hour
Delivery helper 1 salary reported	$19.50 per hour

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