civil engineer

assistant engineer

water treatment specialist

senior civil engineer

management analyst

East-Bay-Municipal-Utility-District

A typical day at work:
Diverse group of people 
Review any e-mails that need immediate attention
Arrive and prioritize my day, primarily using outlook
Send out notification to staff who will be available for questions/escalated issues
Monitor service level throughout the day. Balance CSR project work and time off the phone so we meet our 80% service level.
One on One meetings with staff, either by phone or in person
Answer questions throughout the day. It might be with customers or with our CSR staff
Call monitoring - Review with staff
Handle escalated calls.
Walk the aisles in the call center to show my availability for them. 
The hardest part of the job, dealing with disciplinary situations with the CSR and the Union
The most enjoyable is accomplishing and completing work assignments, training and assisting my staff
My management style is open door policy

I was with East Bay Municipal Utility District for almost ten years, but left for a promotional opportunity.  

I enjoyed coming to work everyday because of the employees as well as being able to build my knowledge and skills. I knew my position very well and trained other staff with similar tasks.

The hardest part about my position was making a mental note of all of the deadlines we had since payroll is all about deadlines!  I loved the challenge though - it kept me on my toes.  I also liked that I was able to manage my work without direction.  My supervisor(s) trusted my judgment on prioritizing my responsibilities and knew I completed projects with quality and in a timely manner.

Performed a variety of microbiological, toxicological, and physical analyses in drinking water and in wastewater. Conducted daily tests for coliform bacteria on samples collected throughout the water distribution system. 

Monitored water treatment facilities using data acquisition system to regulate chemical feeds, water flows, and to monitor and control water quality.

Conducted pilot study on liquid lime versus slaked lime for pH adjustment and aqueduct treatment. Conducted preliminary study on nano-filtration membrane and its effectiveness in removing THM. 
Developed and revised standard operating procedures/manuals for water treatment plants

Fair treatment from administration, orderly office, able to learn all functions of the job. I learned how to use a heavy volume phone pool, how to inquire and adjust bills, how to deal with unruly customers and how to compile reports. There were a variety of job duties so it never got boring or monotonous. My co-workers were supportive and helpful. The hardest part was facing situations with customers who hadnt paid their bill and we were going to shut them off. But the most enjoyable part was working with the public and establishing a business relationship with frequent customers.

What is the best part of working at the company?
Job stability, transparent and competitive salaries, colleagues (including Supervisor) are competent, hard-working and helpful.

What is the most stressful part about working at the company?
Complicated and seemingly unnecessary bureaucracy, very traditional and slow-paced.

What is the work environment and culture like at the company?
Traditional, hierarchical, bureaucratic.

What is a typical day like for you at the company?
Punctual, mundane and unchanging work, difficulties communicating among groups, inefficient workflows.

EBMUD is a great place to work... assuming you are not an ambitious person with values.  I cannot think of any organization that pays better when comparing similar positions and the benefits are incredible.  The 9/80 work schedule option is very nice for planning time with family... However, trying to move up the ladder can be very difficult and very frustrating.  Usable experience and relatable education does not seem to be highly valued.

I have never felt as valued as an employee as I do at EBMUD. When I first started, it was very encouraging to meet employees who had been with the district for decades, and still loved their jobs. They weren't bitter or grumpy. They all come to work in a fairly good mood and I feel it's because they are heard and valued, which is not a common thing in most companies.

Beware, EBMUD was a horrible place to work. I came in from the outside excited and ready to contribute! I was never accepted and in many ways abused and mistreated! The probation period was long and painful, with some doing all they could to sabotage me. Management is weak and afraid of unions and employees are well aware of that. If I could do it all over I would have never left my previous job to join EBMUD.. it was one of the worst decisions I ever made! Money is not everything...

Job security and advancement
Pretty static

Management
IT is 55% toxic

Culture
Many sloppy finger pointers playing junior high style king of the hill

Overall
Critical mass of toxic egotistical nonsense  hire more of same.  Finger pointing back stabbing obstructionist make it a painful place to work.  The delay and zero sum game folks make it difficult to build up your resume during your time here.

East Bay Municipal is an Amazing organization. They provide safe drinking water to 1.3 million people in the San Francisco Bay Area.  The are Environmental champions and they work safely. I am proud of my involvement with them and would recommend them above most other organizations. You would not be disappointed to serve with them.  Great people doing great things.

Top Job Titles	Average Salary
Civil engineer 4 salaries reported	$14,274 per month
Assistant engineer 4 salaries reported	$12,992 per month
Water treatment specialist 3 salaries reported	$12,475 per month
Senior civil engineer 2 salaries reported	$16,861 per month
Management analyst 3 salaries reported	$12,325 per month

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