heavy equipment mechanic

technician

associate

dock lead

entry level retail sales associate

Eastern Lift Truck

Eastern Lift Truck Co. is a great place to work. Although the company has been in growth mode for the past decade and now employs more than 800 people, it has managed to retain the family atmosphere of a much smaller organization. We've been a leader in the industry (not just our marketplace) for many, many years. So that means there are definitely high expectations for individual and departmental job performance. But it's nothing out of line and responsible hard-working people fit right in almost immediately. Management truly cares about the employees and it is not unusual to receive a supermarket gift card at Thanksgiving, a phone call of concern or maybe a discount on a gym membership. The typical day is fast-paced but often very enjoyable and collaborative. Most people seem to like their job and co-workers. There are many people who have been with the company for decades. We share a common goal of providing top-notch customer service. Successes are celebrated and there is always someone ready to help when things don't go quite according to plan.  I highly recommend those in the material handling industry to consider a career with Eastern Lift Truck Co. We always have room for one more great employee.

I won't down play the company, it's a great place to work for depending on thr management. The whole thing with the company is that it is an inner circle employment. If you were there from the start up of the company, they don't really care about you. The location that I worked at specifically had a horrible staffed management there. He would drop all of the work load on us, and literally lift 1 finger every hours if that. He didn't know any answer to any questions, and he would alway stiff the customers, by charging them about 300% over retail, I understand you have to make the money, but customer retention is alot more important than a few dollars. Management there believe that the employees are the problem and not themselves, I also have to complain about HR, they knew we were having issues with management and dis absolutely nothing about it, they have a habit of sending the employees to criticism support training instead of the managers who are the problem. Honestly I do not recommend this job to anybody while the current managers are there.

Drive 1000+ miles a week and get burned out in the first 2 months. You will do 1  hour of nonsense work and drive all over the place the rest of the 6-8 hours most of the week. When you actually do work, forget it. You will leave at 4am and be lucky to get home by 5. The onboarding, constant safety modules, company phone and all the phone and camera monitoring was a deal breaker for me. I like my privacy and American freedoms. The work detail was easy, but some of the guys  will make it seem as hard as possible like installing a door or chain is hard.  Jobs never go right. Parts are never right. Multiple comebacks, total communication s**tshow. You have your usual under-desk gulpers. Could not trust management and certain coworkers. Might have a couple decent guys there, but that was not good enough for a company that spies on you, tracks you and treats you like a prisoner when you give them 100 percent and don't call off. 

I have an atypical situation and Eastern Lift Truck Co. is extremely accommodating. I've never had any issues with management or fellow employees, and I always feel valued, challenged in various tasks, and commended when I complete my job well. My last job for a different company liked to work people to the bone without adequate compensation or recognition. This is not my experience with Eastern Lift Truck Co. While the family atmosphere may hold people to a higher standard (How is this a bad thing?), and occasional important emails or a rare phone call might come in over the weekends, I truly feel that this is a product of a company culture that cares deeply for its employees and customers and would like to see everyone succeed.

This could be a great place to work. The owner doesn't mind doing what it takes to be an industry leader. You are given the tools to crush the competition but that's where the good ends and the very bad begins. Everything after the sale is a bad joke. The management here is weak at best. No follow through on anything. Finger pointing and gossip replaces helping the customer. Unfortunately there are a few people in high places that either lack the leadership ability to bring everyone together or have character issues that cause them to enjoy the drama of workplace friction. Little man syndrome i believe they call it. 
If you enjoy gossip, drama and don't mind kissing up to the right person this may be okay for you. You will still have to deal with the inefficiency of finger pointing in place of finding solutions.

This place is full of Monday morning quarterbacks.  The only team at eastern would be the management team they stick together like the shysters they are. They sure can throw stone, and tell you how to do it from a chair in the office but if you put the tools in their hands they couldn't do it themselves. They never take in consideration you are working out in the cold, rain or snow  of some parking lot, or some corner of a dark warehouse, looking over your shoulder hoping you don't get run over.  You always have to watch your paycheck. They don't pay for steel toe shoes or safety glasses. They do provide training but it's on your own time. and they will hold up raises if you don't complete training. I don't know how I lasted so long there.

 "It's not about the wallet."

I wouldn't recommend this company to my enemy.

I was located at the warminster pa branch. I would not recommend this place to anyone. It is a very hostile environment.  Lady’s at dispatch steal your hours and alter your paycheck without telling you. They randomly send you to customers site for a PM service and the customer are not aware. Then you have to try and sell the PM service to the customer face to face. Vacation and sick days are used for winter when there is no work. Company will not pay you for training. The shop foreman/ lead tech is very unprofessional. He is always saying racist things, yelling, breaking stuff, and he is also one who has to train new hires. He doesn’t know how to use a computer. Every time you ask for help he says figure it out I’m busy and hangs up the phone. Manger is scared of him and is always chasing him around trying to calm him down.

What is the best part of working at the company?
Nothing to mention, The company turnover is incredible Especially the mechanics everyday there’s a new face in the shop that may last a month if that, Too many complaints from the customers techs go out 2/3 times & never fix the problem all they do is change parts. Look on indeed Every single day/365 posting for techs 

What is the most stressful part about working at the company?
Always on you to get the equipment fixed asap never giving you enough time to diagnose, Constantly getting reprimanded, having to deal with customers constantly complaining about the cost & repeatedly having to come back for the same problem 

What is the work environment and culture like at the company?
Stressful never good enough it’s really sad

What is a typical day like for you at the company?
Very stressful, Hoping to be able to satisfy the customer & make the correct repairs

I was assigned a job that required giving instruction to drivers and warehouse employees, however I was told I couldn't tell my "equals" what to do.  The General Manager was passive aggressive.  He would often say such things as "sure you emailed the customer.  I'll believe it when I see it."  Then he got frustrated when I cc'd him in every email to the customers.  The owner is bi-polar and never appreciates the fact that everyone in the company works tirelessly to make him rich.  The employees are disrespectful to each other- inappropriate comments in mixed company, and telling people to f-off.  I left because they I was literally sick working there.  Now that I have moved onto another company, Covid-19 has hit and claimed unemployment.  Eastern is forcing me to go to an appeal process even though my new company has approved me getting unemployment.

I’ve been with the company a few years now. Just like everywhere and anywhere it has its ups and downs. One thing I must say when needed the team comes together to fix problems. The owners of the company are very family oriented. Yes managers must be managers at times. With the managers your family oriented as well. Training is a plus.
You must take your training modules on your time. School is 40 hours  for one week which is paid.  There’s a lot of classes to take due to the material we work on. I joy working for this company and yes I would refer friend to this company. If you come the work and give 100% you have nothing to worry about. Those who play games and goof off that’s another story. Like anything in life you only get what you put into it.

Top Job Titles	Average Salary
Heavy equipment mechanic 504 salaries reported	$30.03 per hour
Technician 247 salaries reported	$27.60 per hour
Associate 25 salaries reported	$26.48 per hour
Dock lead 48 salaries reported	$27.50 per hour
Entry level retail sales associate 46 salaries reported	$59,565 per year

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