direct support professional

licensed practical nurse

maintenance assistant

dietary aide

activity assistant

Echoing Hills Village

Working here has been an incredibly fulfilling experience. This organization stands out for its strong sense of purpose and commitment to both its mission, its residents, its employees, and its commitment to faith. As a non-profit, it’s very impressive that wages are competitive for our area, which shows that upper leadership truly values and respects employees.

One of the things I appreciate most is being asked to be apart of the Employee Engagement Committee, which plays a big role in making sure staff feel heard, appreciated, and connected. There are also initiatives like the perfect attendance program and the Fruit of the Spirit program, which create a unique and uplifting culture that encourages positivity and recognition.

The CEO, Tim, who I have met personally on multiple occasions, leads with integrity and compassion. It’s clear that employee happiness and well-being are high priorities from the top down. The environment here makes it easy to stay motivated and feel like your work genuinely matters.

The corporate chaplin, Donnis, has been instrumental in providing staff and individuals opportunities to meet on Wednesdays for weekly devotionals. I love attending because Donnis always has a great message to share.

Overall, it’s a great company doing meaningful work, with a team that genuinely cares about you, your success, and your growth. I learn something new everyday, and am grateful for such great upper leadership.


What is the best part of working at the company?
Knowing I'm making a difference in an Individual life and protecting there Individual rights of care and financial

What is the most stressful part about working at the company?
Not being able to see a change in something that I think should be done sooner not waiting for months to go through government channels.

What is the work environment and culture like at the company?
We have mixed cultures and I believe it adds opportunities to grow in spirit and a way to share in each other's lives. Sharing in food and what is important to them holidays and more.

What is a typical day like for you at the company?
I don't have much interaction with the Individuals. I would come in and either review charts to make sure all necessary information is in chart and follow up appointments made. This is an extra check besides what the Nurse would do. If I have any questions or concerns I would speak with the Nurse to make sure everything is completed.
Financial audits I look at all receipts and make sure they match to banking statements .  I watch for unusual purchases or missing proof of purchase. We want to make sure everything is transparent for any State audit or review and that the Individuals are able to do activities they want along with shopping for what they want.

Being a DSP, the reward is the difference you make in an individual's day. This facility used to be full of love, compassion and the feeling of a welcoming family to both individuals and staff.  At some point everyone with an office shut their door hindering their ability to being part of the team. We are losing staff at an alarming rate, leaving more in administration than on the floor. Lack of staff has added so much more to our workload. Some in administration have been quick to point out our shortcomings rather than notice the burnout in our work.  The new Q's, nurses and DSP's I work beside daily are amazing, we lift each other up and work together to provide the difference we are here for. If you are looking to make a difference in the lives of some amazing humans, as a DSP, come be part of the team because we are here to help you succeed, and know that we want you here and we are so thankful for you. We will greet you with a genuine smile and praise your daily sacrifice alongside us. In healthcare things change quickly, staff numbers fluctuate, and a culture is never permanent. At the end of my day, I always look back as I am leaving. I smile and have hope that tomorrow will be the first of better days to come, because one day it will be and I hope to be here for it.

What is the best part of working at the company?
I was given a formal offer and resigned from my current position.  Out of respect for my current employer I asked that any days off I may need at my current position for onboarding be 2 weeks out so someone can fill in for me that day. They then rescinded my offer. When I told them I would go outside my professional boundaries and take an immediate day off to comply with their immediate need for onboarding to be done, they said they were going to stick with rescinding the offer (With no true tangible reason anymore to do so). 

It was probably a blessing. there was a serious lack of transparency through the entire process about hours and responsibilities. Everything about this process up to the end seemed dodgey and uncoordinated.  I would highly advise my peers to avoid pursuing employment here. 

What is the most stressful part about working at the company?
leadership was not transparent or ethical in their onboarding process.

What is the work environment and culture like at the company?
there seemed to be a real "the company comes first" mentality toward new hires. 

What is a typical day like for you at the company?
Unfortunately I dont have enough information to properly answer this question.

I have been working for Echoing Hills for a little over 3 years.  I find what I do to be incredibly rewarding.  While it does come with its challenges as all jobs do, it is great to feel supported by an incredible upper management team.  They have invested in me in so many ways and have helped me to become a great leader and to continue to develop a program that truly makes a difference in the lives of the individuals that we serve.  I have worked for several other "Christian Companies" in the past, but Echoing Hills is true to who they say they are.  I have had several opportunities to provide Direct Support to the individuals in our residential programs and find this to be a great honor; to be a part of someone's life at such a personal level. Even if you have never had a experience in this field, I encourage anyone reading this to give it a chance.  On the job training is provided and ongoing support is available.  

Never appreciated for all the hard work and long hours you put in. There’s no respect from staff or upper management. During staff meetings, management isn’t willing to listen to staff when they bring up concerns. The individuals that you care for are allowed to target you, cuss at you, hit you, and if you dare speak up to management about it, they immediately accuse you of antagonizing the clients, even if you keep calm and respectful during behaviors. Hardworking employees are given more work, while lazy ones who sleep on the job or sit around on their phone get praised for work they didn’t do. I left in good terms after Giving  them 15 years of service, always going the extra mile just to have upper management talk behind my back to my new employer stating Good riddance, you can have her. Even if it was said “jokingly”, that was inappropriate and unprofessional! 

Work-life balance
Work-life balance at Echoing Hills Village is terrible they do not work with you at all they get angry when you try and communicate

Pay & benefits
My pay and benefits at Echoing Hills Village are not fair they only give 5cent raises every year

Job security and advancement
In terms of job security at Echoing Hills Village, I think they always tell you they are going to get rid of you so you can apply better work skills.

Management
In general, managers at Echoing Hills Village just terrible they are crooked and only care about their job title. Noone is important to them they care about the l9ney and dont respect the residents

Culture
Collaboration with my colleagues at Echoing Hills Village is everyone tries to get others in trouble and just kicks all the new workers out

Overall
My experience working at Echoing Hills Village terrible waste of time they show no respect for workers or the people who have to live in that place. They look the other way on neglect and abuse.

What is the best part of working at the company?
The best part was the residents overall meeting their basic everyday needs building bonds and connections with them, and being able to pick up extra shifts if available

What is the most stressful part about working at the company?
They management team weren't open to hearing about safety concerns of clients and residents, very unorganized environment, basic cleaning of the residents rooms weren't up to human standards as they should, and a lot of chaos and drama among clients, no team work 

What is the work environment and culture like at the company?
Was chaotic and and unorganized

What is a typical day like for you at the company?
I would come in check binder to see what group I had to assist for the night check on them to see if they needed anything or to be changed, wash, fold and put away laundry, clean wheelchairs, clean facility, empty trash from rooms, check residents every 10-20 mins

A typical day at work consists of being short staffed, underpaid, and stressed to the maximum. I learned that the role of a dsp is not only for care giving. It is certainly about being there for the individuals mentally also. These people have never had a steady person in their lives, and I strive to be that steady person every day. Some places on the body hurt more than others when you get punched daily. Management...some care but most do not. The hardest part of the job is watching the individual being sad or hurt. Also, when the individuals feed off of others' behaviors. The most enjoyable part of the job is certainly the individuals. Seeing their ups and downs, and going on vacations with them. This is a job for a special person, not everyone can work here. Just be prepared to sacrifice things to serve the individuals. Their smiles will repay the sacrificing that you have participated in.

They hired me on the spot which was a red flag. I was trained by someone who had only been there a few months. Claimed flexible schedules and fair pay which neither are true. If you have any chronic conditions or see doctors regularly they will not be flexible. Will shame you for taking PTO while upper management take weeks off at a time. They do not pay DSPs enough for how little staff they have on the floor. I've witnessed firsthand upper management restrict resident rights and cover up abuse/neglect of favored employees. When times get hard upper management will not step in but are quick to send snarky and unprofessional emails with no apologies. Turnover is insane due to lack of communication and bullying managers. For a Christian company, the leaders are the farthest thing from it. Save yourself the headache. 

Top Job Titles	Average Salary
Direct support professional 20 salaries reported	$17.58 per hour
Licensed practical nurse 2 salaries reported	$30.00 per hour
Maintenance assistant 3 salaries reported	$23.00 per hour
Dietary aide 2 salaries reported	$17.50 per hour
Activity assistant 6 salaries reported	$14.00 per hour

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