warehouse associate

warehouse worker

forklift operator

warehouse clerk

order picker

EclipseIA

- Each day varies on the amount of trucks to unload, the amount of floor loaded trucks, the amount of palletized product that is spilled or damaged, side projects the customer needs done, the mood of management, how many people are there that day and who calls off. All of these come into play for your paycheck and difficulty of the job.

- I have learned that with being a "Lumper" and third party laborer in general there is a lot of reading in between the lines about the way you are paid and can vary depending on the work site and what the customer thinks you should be paid for regardless of contract. Previous experience, work ethic, and efficiency does not matter. Employees lower than supervisors are considered as an unskilled laborer and are treated as such. Employees are not shown a contract or any kind of pay scale. Employees are expected to believe what management and the customer tells you and not question it, truth or not. Pay is not hourly, but is dependent on itemized charges to truck drivers and the customer. The company takes a varying percentage of the itemized charges. If asked what the company portion is you may be told different answers each time and the math on your paycheck never comes out right. No one has every seen paperwork specifying what the company cut is. After the company takes their cut the rest is divided among the workers and converted into an hourly wage. More workers cuts the pay in more portions. Punch clocks were installed but don't truly matter considering that punch times can be easily edited by anyone in management. If workers have a discrepancy with their hours and punch times things can get very messy if they voice it. Pay gets converted into an hourly wage, then hours can disappear depending on who they are. We are not allowed to compare our paychecks with each other so some guys just accept it and hope more of their pay doesn't disappear.

- Management is more about politics, opportunities to look good, and the ability to socialize with upper company management and the customer. Upper management never seems to notice consistent workers but always notice the guys that watched the game last night. There are no checks and balances with management or the customer. As a third party worker at this facility you are considered expendable. Complaints are either ignored or worked around unless it is a threat to the company position with the customer. If someone is a problem to management in some way they normally attempt to find a way to "ride em til they quit" via significant pay cuts, slander you to the customer to make them think you are a problem (the customer can make life very hard if they want to and personally request your firing), and will attempt to see what irritates you to make sure it keeps happening until they forget about you for a bit and move on to the next "problem". Management can manipulate rules and pay in multiple ways work an employee out. All levels of management play the blame game on each other if something is not done or done correctly. I have never seen a supervisor fully train a worker or personally train a new employee at the start of their employment. It is never said, but expected that team leads and lower are to train new workers or they may have a meeting asking everyone why the new person isn't trained yet. "The customer wants the job done faster and why has nobody has trained the new guy?" or "the customer doesn't want us here this long, I have to hire more guys." It basically turns into "train your pay cut or another guy will be hired and your pay will be cut again". No one knows how to do every job fully, including management.

- Your co-workers can range anywhere in terms of age, experience, work ethic, adaptability, attitude and ambition. Some will have plenty of experience in warehousing, some none at all. Some will work all day. Some will do the job right. Some will do what they believe is their "fair share" or "enough". Some will stop working completely if there is a sports debate. Some will socialize with management to get out of work. Some talk the customer during a busy day and nothing can be said because it "makes the customer happy". Depending on who gets along with who, co-workers will turn on each other using gossip, deliberately making a mistake and telling management/team leads someone else screwed up, trying to be considered the better worker (one guy calls it job security) or bad mouthing co-workers to the customer. Every guy hired is basically a pay cut and every guy fired is a temporary raise. If Person A fixes a mistake made by Person B with or without telling management then Person A becomes a target for Person B. Person B doesn't want to look bad or be known for making mistakes. Person B will then look for Person A to make a mistake to use it against him. Depending on who Person B is they might attempt to make an opportunity to make Person A look bad or lose their job. There's lot of tension and trust issues among co-workers. 

- The hardest part the job isn't the heavy lifting, the product sorting, working six days a week to try for a decent paycheck, or using equipment that breaks down daily, it's the work politics. If you're not a part of it, you're in the background unnoticed until you're a target for someone to try and play politics to look good. If you do the job well then your superiors know what they're doing in the customers eyes. Make a mistake whether you were given wrong instructions, equipment failure, poor product packaging or simply not making the customer happy by not talking to them enough and you are a problem.

- The most enjoyable part of the job is when you have a weekend off. You appreciate your free time much more and learn to do more with your spare time.

- A few more details. The customer can dictate what you they pay which directly effects your own pay, how long it takes for a truck to be given a door to unload in, whether that truck can be unloaded, and how long until paper is returned to the driver so they can leave. Depending on who is receiving there may be a stack of paperwork for the drivers so they can leave. They can literally decide to hold onto it because "they were late for their appointment so they can wait some more" or they may want another break, which directly results in us being there longer and lowering our average hourly wage. Overtime can equal more workers, no matter what. The customer cannot be criticized for how they operate or want to operate no matter the reason. Our management is salary so they don't get a pay cut. There is a lot of labor done for free to make the customer happy that should be charged for and itemized but isn't to "make the customer happy". There have been times that the company contract has basically been threatened. "Do we need to find another company?", "i don't think we should be charged for that", "i didn't authorize that work to be done", or "contract time is coming up". We have some daily tasks that must be done every day by a certain time as well as when the customers make requests to make their own day easier. If certain customers ask for tasks that aren't normal to be done, its frowned upon to clear it through our own team/leads or management first so it can be charged and accounted for. If we do it without doing so it makes one customer happy but most of the time it cant be charged because it was not approved by that customers boss to be done. It can come down to either work for free or be paid for labor but other work can be made more difficult because the boss of the customer finds out that their own are trying push off work and not do it themselves. This company will do what it takes to keep the contract regardless of how employees are treated, ethics, or customer attitude.

I was sent to work at ready pac from this temp agency. 1 the hiring process took a few weeks. My phone call was not returned and i was told i was called and a message was left but i checked and didn't receive a call or voicemail so when i got hired i bring my direct deposit info plus blank check didn't work out right. It took 2 weeks for the finger scanner to take my finger print to clock in so i had to report to a plant manager i worked my behind off those two  weeks ready pac staff was talking about promoting me then the problem with getting paid started didnt get paid for orientation as we were told then the on site manager we was supposed to report to wasnt doing the sign in sheets right so i worked a full month with out pay and i was productive then when i said something about it i was told for weeks by the onsite management that he called the bank i should see it the next day everyday it was the next day or call me back but i wouldnt get a answer so life happens none is going to work and not be paid we get on the phone with the bank after the head office out of new jersey got them on the phone to find out that my pay card in the system that i wasnt supposed to get in the first place because i gave my direct deposit info The bank says that the card they were putting the money on had a extra number in the system so that would mean the manager telling me for 2weeks i talked to the bank and it should be there after 11 the next day way just the on time staff lying so after another 3day i finally get  a deposit of 200 something when i know ive been working a whole month then when i said something to the on site staff I  called out and let the teady pac staff know why because out of all that time and hard work i only was payed 300 and she told me she understood so the next day i get a voicemail saying i have been terminated for a no call no show when i did call and they know they were wrong i recieved 600 for my work and the the company was a good place to work this tp agency is not professional and they lie and even tho they say i was terminated and not eligible to work again for a year they keep sending me invites through text maybe not the on site staffing as a whole but the ones in ready pac are garbage and liars and i feel like i was cheated out my money

I was quickly promoted to on-site manager, but I faced significant lack of support from upper management. I was being micromanaged over unnecessary details. I discussed my concerns with higher-ups, emphasizing the need for additional support in operations—specifically, hiring another OSS—to promote better growth and work-life balance. However, they chose to hire a senior manager who showed little interest, was extremely rude and demanding, and made operational changes that complicated things further without understanding the full context. 

I feel it was unfair that I wasn't given a real chance to lead the team. I was either micromanaged or overwhelmed by other departments implementing their own ideas without proper coordination. Then, a new senior manager was brought in, which only added to my frustration due to the lack of trust and support. I’ve never complained about my tasks; I always went above and beyond. The responsibility I took on to start this agency from scratch was substantial—I spent sleepless nights, was on-site by 5 a.m., and often worked until 8, 9, or even 10 p.m., with no work-life balance. I never complained about my duties as a manager, but I don't feel my efforts were appreciated or acknowledged. 

Ultimately, I felt unheard and unvalued, which led to my decision to leave. From what I’ve heard, the new senior manager has caused chaos within operations, reducing the workforce by over 60% and complaining about every duty and responsibility. 

My advice: think twice before joining if you're a hard worker, as you might end up being exploited.

I worked for a third party company inside another company to help unload trucks, and the pay was based on the amount of boxes you unloaded. Only place I've seen that actually does that, and it was great the first couple of months because you could stand to make really good money, but then it all went downhill. Being paid on production is only great when there's actually products coming in. For my full year of being there there were some good weeks but mostly bad weeks, especially around the holidays. Most weeks we barely got paid anything. The company knew things were slow, tho nobody ever seemed to know WHY it was so slow or did anything about it, and nothing was ever done to help the ones who were sticking it out. No raising the rate per box even tho it was mentioned a lot, and they kept hiring new people all the time that would never last because the work was hard and the pay was pitiful. They just took what little work we did have and the higher ups never put a stop to it. Only a handful of us were left after a year of being there since I started, then they tell us the company we were partnered with wanted to terminate our contract. We were all fired, no severance or vacation payouts, so all that time spent hoping we'd at least get a paid vacation out of it was gone too. You took it then or lost it completely. All that and they basically said sorry and good luck. We all would've left way sooner if there was ever anything better than the prospect of things finally picking up, but that clearly was never gonna happen. Worst company I've ever worked for

Eclipse will hire people with horrible work ethics and then not remove them when they don't meet the production output of other employees. As the pay is production, everyone is chipping into a money pool. New people come in and either don't get the production pay part or it is not explained to them at all. To make the most amount of money ($24+hr) you and your team need to be aware that time is money. The faster you complete trucks, the more money gets put into the pool. So if you have 1 2 or 3 new guys that are just there to be a body that needs to be told every move to make, money goes down quick. All shifts on Eclipse and GFS are in a constant feud. I was 3rd shift and while most everyone gets along on the shift, other shifts like to pick and choose what trucks they do, offering the best money outcome while leaving the less profitable trucks for the next shift. Your pay is always vague and no one can fully explain how it works, like why 1 person who works 20 hours makes more per hour ($19hr) than someone who works 35+ would only make ($16hr). Before the COVID-19, money was great $20-$25hr consistently. But for whatever unknown reason, with the same output of production now you only make $16hr or lower. Plus with the shifts all in a constant juvenile 1up over the other, everything seems to be against you trying to make decent money. 

I wanted to start out by saying this is a Real review. Eclipse Advantage is a temporary employment service. They operate 3/4 of an IKEA DC in Minooka, IL. This place was formally operated by DSC. The best advice for anyone regarding this company is to RUN AWAY FAST!!! The management above the Leads are Short little men with loud voices but no value in motivating the Team. I honestly had High hopes even though I looked at the reviews prior and was like that wouldn't apply to me, Well it Does!

Work Culture here and at many of their sites is really bad, this DC would place in the top 5 of the worst. The parking lot looks like a landfill. Eclipse Advantage has a hard time meeting the customers needs and it comes down on the workers often. They will throw this is a "Start Up" repeatedly to you even though they have other sites. The site managers and the campus manager are all friends from a previous job. IT'S A WRECK!!!! The amount on unprofessional-ism that comes from this location is beyond any place I have ever been. 

The BENEFITS are Horrible, no exaggeration. HMO cheap garbage. Dental same category of trash. No vision, no 401k!!

They will not tell you directly but you will hear key words from them in regards to your job as it being just an assignment. They also merged with a staffing company 4 months ago. 

     STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY

I gave one star on my rating because I had to. I would give a zero if I could! Let me just say this.  If you are being recruited through the Texas Workforce Commission for a "Temporary to hire", by On-Time Staffing, walk away.  Especially, if you see a representative at a job fair with TWC. You will be recruited for a position in a warehouse for NFI Industries who runs a warehouse for Lowe's (Desoto).  Once you have been trained for 2 weeks, they will put you in a situation like no other!  I had one person telling me this as well as my trainer telling me the shift that I trained for the people on that shift will not trust me.  Its really sad that I loved what I was doing for NFI!  I had great aspects hoping that I could make it past their 90 probationary period and be inducted into their staff as an Inbound CSR. I never really had a chance there. The lower management personnel who work at this warehouse are very rude, immature and do not like responsibility. They do not like change.  Not only that, I didn't fit into their clicks!  This is why I say do not waist your time on this job.  They will lie about you to get you gone!  I really liked the job I did.  I was willing to be hired on to NFI Industries and hopefully go into their upper management.  I had the capability and the skills to do so! It is a shame that they let this opportunity get away from them. Run!!!

From the day I started, I was constantly harassed by  the manager. I was working with another guy who kept leaving and left me to do most of the work. The manager sent me home because our hourly rate wasn't high enough yet, he kept the other guy. I was always written up for stupid stuff like not emptying a trailer fast enough by myself while other trailers had 2-3 man teams with less freight per man. The manager actually told me that despite the fact that I had more warehouse experience than any of the guys there, he didn't want me and said I wasn't qualified enough.  I got hurt and the manager didn't report it to human resources. Instead, he sent me home. After I reported my injury, he really came down on me. I was told to sit at a table for 8 hours and do nothing. I could bring a book if I wanted to but that's it. Even sitting there, I still got in trouble. I was then sit home and two weeks later, I was told I was fired. If you're an ex con with felonies, they'll hire you for tax breaks. But, if you're a model citizen, they don't want you. Also, your 15 minute break is actually 7 minutes and your 30 minute lunch is actually 20 because they start it from when you leave the work area and it takes about 5 minutes for you to clock out and walk to the front and the same coming back.

This job was awesome when I started. Pay was great and I only worked for about forty to forty five hours a week. After three months of working there we had a change in management. Everything took a turn for the worst. We started working fifty to sixty hours a week and received no compensation for overtime. When I asked my employer about it I was told we don't have to, and are not going to pay you for your overtime. I continued working there simply because I needed to pay my bills. As of six months ago my employer, my brother and myself all had a personal conflict happen outside of work. My brother was terminated in December of 2013 and I just received a final write up on January 29, 2014 although I never had any to begin with. All my coworkers are upset with how this company is managing right now and cutting people. A typical day at work would include unloading trucks via pallet jack, and or forklift. Breaking down (palletizing) items/ cases. I've learned how to operate heavy machinery, and how receiving and shipping operates inside of a warehouse. My coworkers are great people, all team players. The hardest part of my job is the physical labor that I perform on a daily basis about a solid ten to twelve hours a day.

Fast paced work environment because the crew is paid from the production pool so there is no incentive to make the job take longer than is necessary so the days are relatively short when compared to a setting where the crew is paid hourly. As this is a 3rd party, customer service is the name of the game so constant communication is a must with their supervisors but they're all reasonable and respectful. I inherited most of this crew and they had a lot of bad habits to break when I was hired in so the most challenging part of my job is managing their attitudes toward one another because they all get paid the same regardless of individual contribution. I issue a lot of discipline and have demonstrated that I will cut members from the team if they do not comply with the rules and regulations.

I begin my day reviewing the schedule for that day and the next 2 days so I can move manpower to the cooler or dry side of the warehouse as needed. Conducting safety meetings and performance reviews is a monthly objective. Staying current with corporate communications and passing relevant information on to the crew is part of the daily agenda. My day closes with sending financial reports to corporate and entering payroll for the crew.

Top Job Titles	Average Salary
Warehouse associate 316 salaries reported	$20.74 per hour
Warehouse worker 167 salaries reported	$19.81 per hour
Forklift operator 69 salaries reported	$19.63 per hour
Warehouse clerk 9 salaries reported	$18.11 per hour
Order picker 9 salaries reported	$20.27 per hour

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