operations associate

program officer

document processor

customer relations representative

operations manager

Ecmc-Group

My experience as a tech has been incredibly disappointing. The staffing situation is downright terrible—there are never enough people on the floor, and many of the ones who are there act like they don’t even know how to do their jobs. Instead of using teamwork and supporting the techs and LPNs, some nurses choose to be lazy, sitting at the nurses’ station talking or scrolling on their phones while expecting everyone else to pick up their slack. It’s unprofessional, disrespectful, and unsafe for a unit that’s supposed to provide quality patient care.

Communication is inconsistent, tasks take far too long, and the whole environment feels disorganized and overwhelming. However, if you’re just starting out in the medical field, this place will definitely teach you a lot—mostly through struggle and figuring things out yourself. Just don’t forget where you came from when you move up, because too many people here clearly have.

You can work part time and get a flexible schedule. That means you can go and come as your please 4 days out of the week with one day working nights. Work from home opportunity due to Covid-19. Weekends off. Overall its a good company just the work you will do can be redundant and boring. Calling former students and educating them about their student loans. It can be a rewarding job if you like helping students and doing outbound calls. Some borrowers can be rude. I enjoyed the flexibility I had with this company and management the work just wasn't for me long term.

What is the best part of working at the company?
The pay and they really cared for their employees. 

What is the most stressful part about working at the company?
face paced and very competitive environment. 

What is the work environment and culture like at the company?
Safe and Diverse in every way.

What is a typical day like for you at the company?
Coffee, calls and productivity basically sums it up.

Employee for five years in the collections department. Great Work culture , Great Management ,Fair Opportunity across the floor for collections and incentives, Goals and metrics are attainable . Performance updates in real time. 


A typical day could go either way, yes, no, maybe.  It all depended on upper management.
I've learned to do the very best job I can, keep my eyes on my own job; show up on time everyday.
My co-workers are human as am I.  I learnt how to read them before approaching them and IF I could help them, I did.

The managers loves commotions and love to favor their friends and relatives. The managers are not professional and the leads who train are not as intelligent. Managers do not care about their employees and pin them against each other. The quarterly bonuses are rigged and winners are only their favorites. 

ECMC had focus on not only company goals but also cared about the health and wellness of their employees.  They ensured employees were able to balance work and family while being successful.

Working at ECMC has been very rewarding with great benefits, opportunities to volunteer in community activities and being appreciated for your work. The most difficult part of the job is getting used to different management styles within the company.

ECMC is an incredible place to work, great culture, long time employees, would have retired from ECMC, but the are consolidating offices. Management has been incredible. They actually listen to their employees. Best employment experience to date.

Non profit company that does a lot of giving but to the community. Great on site gym with yoga classes, spin classes, and trainer

Top Job Titles	Average Salary
Operations associate 17 salaries reported	$24.04 per hour
Program officer 2 salaries reported	$125,000 per year
Document processor 5 salaries reported	$22.10 per hour
Customer relations representative 5 salaries reported	$26.10 per hour
Operations manager 4 salaries reported	$87,500 per year

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