host/hostess

line cook

banquet server

bartender

food runner

Eden Resort & Suites

I have nothing but terrible things to say about working at the Eden. I worked there twice. The second time I actually started at a lower pay then the first time. I labored there nights...weekends...and every single major holiday. I worked very hard there, volunteering to do more work and help out where ever I could. Even working really late night on Saturday and coming two hours earlier than I was normally supposed to help set up Sunday brunch. I had tried many times to show them I deserved to be promoted. After broken promises were given again and again about advancement, and as I had recently moved farther away from work. I decided it was time I quit. I have heard the higher ranking employees brag about how easily and quickly they can replace anyone that works here. The new head chef...We'll Call him Chef D. ...used to be a pretty cool guy.I worked with him a lot before. but he turned into a huge (insert expletive here) near the end. even leaving me nasty very unprofessional voice mails after I had finally had enough and quit. Most of the higher ups have little to no respect for the people who work below them. Some of the co-workers were nice and still good friends.

 The maintenance director is very disrespectful and unprofessional. He micro manages the crew. I worked there for 7 months and have seen multiple people, 7 people including a supervisor that I was on shift with walk out due to the way the maintenance director treats people.  There are a lot of drama thirsty people in other departments as well. the overall company I would stay away from. I tried to improve the department for the better half of everybody in it. I got scolded for it by management. I was treated rudely and disrespectfully Everytime  I voiced an opinion to try to better the department.  The work is typically not hard. The scheduleing changes weekly and days off change.
Everything in this review is from experiences while working there. I have done the same job for different companies that I enjoyed working for.  

I was a certified lifeguard when I entered into this summer job in 2018. I was under the assumption I would be watching the pool and doing some pool attendant jobs such as keeping the grounds clean. It turns out I was basically a pool attendant and wasn't able to watch the pool all the time. Sometimes co-workers wouldn't show up and we'd be short on staff. Many times towels would be piled up in the laundry room and guests wouldn't have any and it'd be a bit chaotic. There's a LOT of guests in the summer and it can get EXTREMELY messy to clean up ie. stains on the pool deck and tables, trash and food everywhere, ... The hours were great though, you for sure can get a full 40 hour week and switch days with coworkers. Pros: you can sit around and just watch the pool, afternoons are chill Cons: it's a lot of clean up and set up, sometimes guests are weird or aggressive

Their systems would go out every few months. Policies were given and then you were scolded and disciplined for following them. Having a controlled argument with other members of staff caused write ups. My 90 day review was given a few months before my being there a full year. 
Management was very willing to help with any questions and personal issues were also given any help possible. When in need of housing, the Eden would supply rooms either free or at a very discounted rates for employees. When you would be there for extremely long shifts and not get breaks because of how busy you were, food was ordered for the staff. Employee appreciation week for the front desk was a prime rib dinner which was very nice, but for the housekeeping team, they got a whole week of meals such as tacos. 

The resort itself is a beautiful property with lots of amenities. Very busy place in the summer time and you must be ready to take care of guest after guests after guest! Numerous departments that work towards the overall goal and satisfaction of the guest. Guest satisfaction is number 1 and nothing less. The resort rooms and suites  is one to remember and makes you feel confident in up selling to the guest. Get to build relationships with some of the guest that stays there on a weekly basis.

I do not have many typical days at work. Since I have two titles, I am constantly shifting gears and tackling new challenges. A huge benefit of this position is learning a broad spectrum of responsibilities. This includes communicating with other business, record keeping, scheduling, coordinating, supervisory and management skills, and dealing with the public. The general manager is a very nice man and considerate of employees, and all of my coworkers are great too. The hardest part of the job is the amount of hours needing to be worked combined with always being on call. The most enjoyable part is working at a beautiful property with plenty of opportunities to be outside.

Worst job I’ve ever had. Doesn’t pay to be a good employee because they pick and choose who they promote, and it’s usually because they’re related to each other. Witnessed employees being allowed to return to work after physical altercations with another employee because of their family ties there. Housekeeping was an absolute nightmare. No cleaning rags half the time, constantly running out of supplies, laundry could never keep up with sheets and linen. Inspectors standing around with clipboards gossiping instead of helping the overworked housekeepers who had unrealistic amounts of work. 

My immediate department was OK, but other departments struggled badly, and interdepartmental communication was horrible. Ownership does not care about you. They will throw money at problems to make them better, throw money at hourly employees to keep them there, but then pay their managers who work 65+ hours a week nothing. Lots of drama throughout the entire hotel. Not much room for advancement and ownership had their favorites, and their favorites were incompetent. Not to mention the guests are absolutely atrocious. The rudest people ever. 10/10 would NOT recommend working at the Eden. 

What is the best part of working at the company?
In this place theres racist People. And always is a Mess, theres no organización, and every year is a diffrent managers

What is the most stressful part about working at the company?
That theres no respect, also the laundry is not giving u the 100% that is suppose to give

What is the work environment and culture like at the company?
Theres a lot of culture at this hotel but if u not american u are nothing in this place

What is a typical day like for you at the company?
Theres nothing that u can like in  This place

It was super fast paced and challenging. Loved all the perks ,nice co employees,got respect and understanding from management. They would always go the extra mile to help.
Also co-workers were fun and caring people. Do miss the people and the job.

Top Job Titles	Average Salary
Host/hostess 12 salaries reported	$12.00 per hour
Line cook 15 salaries reported	$17.87 per hour
Banquet server 8 salaries reported	$15.00 per hour
Bartender 9 salaries reported	$11.11 per hour
Food runner 8 salaries reported	$12.63 per hour

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