make ready technician

leasing consultant

carpenter/laborer

groundskeeper

maintenance technician

Edward Rose & Sons

Working for this company can vary from property to property.  That is the first thing you should consider before deciding where you want to work here.
I work at a property that is friendly to each other, helps when it's needed and is overall pretty supportive. It's not the case everywhere.  Some places are busier than others or less interactive with each other. It depends on the property size, the property manager and overall how your coworkers feel about their job.
Some places don't really want to interact and simply go to work and do their thing. I haven't heard of any of them being horrible places to work but some have express that it can be a little lonely or discouraging when working at a site without much interaction. Others find it freeing and enjoyable to not have to stress about socializing. Asking how the staff interacts could let you know how they run their property and if it's a good fit for you.
Management always strive to be professional and respectful.  I've found the property managers are approachable and willing to help.   However, like in any case, there can be friction of personality as each property manager runs their property differently and have different expectations from their employees. I can get along with most anyone but that's not always case with everyone. I would suggest meeting whomever you plan on working with and assess how you get along as well as how you feel about their rules for the property as well as their expectations from you. 
One thing I can say with certainty is I've learned a lot working here, both in administrative works and in labor and maintenance. I've received certifications and taken classes that has grown my knowledge and experience for which I am very grateful. If you are interested in learning and growing knowledge there is opportunity for that here. 
For example, outside the experienced people in the company, they offer web classes that greatly expands opportunity in learning about most anything you'd like in line of work. It's a great program in my opinion with a wide variety of options to pick from.
How much I've learned and experienced is one of the best things about the job. I also enjoy people so talking to residents and coworkers has been a positive part of the job as well. The events we throw (It's been limited due to Covid) are always nice and I enjoy to meet and better know our residents.  
The hardest part of the job is the aging infrastructure. It's not improving over time and can be very difficult to deal with.  Those days/weeks can be very stressful.  Sometimes we beat the day but sometimes the day beats us. On top of that sometimes the residents will be very upset with us about these issues, though they are out of our hands ultimately. It's unfortunate because it can be time consuming and heavy work to fix the issues and can't be fixed in the time they want. I can relate to their frustration but those interactions can be tough.
However, management is usually understanding and appreciative and most resident are understanding and appreciative as well. Sometimes management will get everyone lunch to express that appreciation and soften the rough week. It certainly helps.
Overall I feel if you find your fit in this company it could be a great opportunity and enjoyable time. It has it's ups and downs like any job but if you find your fit it can be great. On top of that this company is always striving to improve.

I will be the first to admit there are a thousand reasons why any company should have a dress code or a uniform. It provides many benefits. Everyone will look professional, for they are wearing your name! It helps attack and keep customers. That logo represents the company and everyone who has a crucial part in its making.  It helps the employees feel as if they are apart of something, a team if you will. It also helps with self- conscious employees, it stops judgement and gossip about what others wear. Because as sad as it is, we are adults, but it happens.
The community that we sell and represent 5 days a week, most of us also live here. We never truly leave work. This team clocks out and goes home to eat dinner with their family, to only return to help fellow TEAM members or our residents. Not because the apartment may be free or at discount. Because we appreciate and respect the place where we work. With this dress code WE are not even PAYING to represent your name. So there is no advertising for you. Yes everyone will look professional. They do if they also follow the dress code that has already been set in place for over a year now. This new apparel program states if we do not follow the dress code or if our uniforms are tired looking we get sent home. I would like to know why the individuals who dressed inappropriately in the first place to cause this program were not sent home!? To some $45 a pay check is pocket change. I congratulate those it does not affect. For some of us we are still fighting to find grocery money. Some of us have astronomical medical bills from a surgery that kept them here living for another day, these bills come every month on time! Some of us are paying a daycare double of what we make. Others are paying off school loans so they can finish out their dreams. Others have purchased homes and want to start a family. No one should have to explain their financial situation. We came there to make a paycheck, not to owe the company $1200 a year. Honestly you cannot keep staff simply because they do not get paid enough. Many of us have 2 jobs and are still struggling and now we have to pay you $90 a month. Happy, appreciated, and comfortable employees make a company shine!
I know it is out of managements hands. This is a corporate decision.  There are other choices you can turn to for the uniforms. You can cut the cost and not have it a year round expense, enforce the dress code already in place, or actually give  us the shirts and we can buy our own pants that tailor to our different body shapes.

A typical day at work:
Serving as a resource for prospects and residents, usually the first person that they are reaching out to with questions and concerns.
Working with a small team and in close conjunction with each other and supervisors/managers to assist residents and prospects with anything they might need.
Mainly sitting at a desk, touring, and other runs to model and empty apartments as needed.

What I have learned:
Went in with no experience with leasing, can now operate leasing and resident management software with ease.
A significantly increased customer service focus than when I first started, working with people on their homes and places to live really puts you in a perfect spot to be that great resource.

Management:
Working with property manager on tasks as needed is a great way to expand knowledge about the community, other communities, and the housing career track in general and see what all goes in to property management.
Having managers onsite or nearby means that should the need arise to touch base they are a great resource for yourself or any employees needing assistance.
Corporate regional managers and other staff like bookkeeping are also there and have your back in times when you need to reach out to them for guidance on specific policies and situations.

Workplace Culture:
Typical to most workplaces, best to avoid discussion of topics which could harm working relationships like politics and other issues.
A very good sense of community, working with people who live onsite allows residents to see that staff cares.

Hardest Part of the Job:
To be honest, when your empathetic side goes out to someone who may be in a bad situation and being the person who informs them that according to set policy or lease terms different things are needed.

Best Part of the Job:
When you've come out of a conversation, tour, phone call, any interaction and the person you were working with leaves with a better understanding than when they entered. Whether you are providing information, renting an apartment, or answering a question on office hours, knowing that the person you interacted with is leaving with more information than they came to you with is important and rewarding and people do notice.

When I started the work load was manageable and expectations were realistic and I enjoyed the culture and people I worked with.

Training was lacking in the beginning but had improved dramatically by the time I left. 

Unfortunately, new tasks were added frequently with little regard to how much time they would take and how it would change the work day. Detail-oriented work was constantly interrupted by people calling or walking in. 

Turnover was incredibly high as time went on and this meant constantly training and assisting new employees which made it more difficult to complete daily tasks. Even worse, despite meeting goals consistently, job performance would be marked down for not completing tasks that were clearly not essential to managing the property.

Corners were cut by maintenance to meet budget goals leaving the property run down. Known architectural issues with some buildings were ignored. Water streaming from windows was incorrectly attributed to condensation when it was clearly due to a roof leak. I was told I was siding with residents over the company if I agreed with residents legitimate concerns.

By the end, favoritism was the worst part. I watched people who had personal ties to upper management get away with things that others could not. BIPOC employees were scrutinized much more than white employees, and seemed more likely to be disciplined or fired. When I brought up these concerns they were dismissed.

It was also very hard to watch long time residents be priced out of their apartments. The use of daily pricing programs is basically collusions to ensure rent everywhere is as high as possible. I felt guilty for working there in the end and I wish I would have left at the beginning of the pandemic. Making money and minimizing exposure to loss was more important than doing what was morally right.

As a grounds tech, we start off the morning with daily morning trash pick up on the grounds.  For me it's almost 14 acres.  Then after that I have different task, being only ground tech on this property. Have to time manage on each project I do. 

Great example: 
1 hour- picking up trash (in tree lines, on the property too)
1 hour- Pull Weed. 
2 hours- Fertilize the grounds. 
2 hours- Cut down dead trees on the properties. 
2 hours- any other projects that need get done or work orders thrown in there from time to time. 

One of best things I have learned on this job is believing in myself (or if your reading this in yourself). You learn so much so fast, and having to think on the spot (if you don't have the right tool, or part how fix something in timely matter and correctly too.). 

Management here is amazing, they have your back.  If they are seeing your working hard, and getting work done they will tell you "Great job, keep up the amazing work." Or something along those lines. 
There is also a great mixed group of culture in our little community out here.  For the most part we all get a long. 

The hardest part about this job for sure in the summer in the heat. for 7 hours a day your mostly out in the heat. Be sure take small breaks to drink water, you can easily pass out.  Also, of course from time to time you will get co-workers that are jealous of your work ethic, because you are getting more done in a day than they are.  You just report that to your boss, and hopefully the problem is dealt with in timely matter. 

Best part out this job, is you get to know the residents of the community more. Talk with them, ask them what they would like to see done out here, where we can approve.  I am bless enough to also live out here where I work.  So I take a lot of pride in my work. When I work on grounds, I want it to make it a place for new possible person living out here pull up and say "This is home..."

A typical workday is busy yet fun and always offers something new and it is never a dull moment! I have learned new skills as well as a new career path since beginning my journey with Edward Rose and Sons. I get the opportunity to meet new people and help residents call Normandy Village home. I enjoy being able to make real connections and assist our residents to make their stay with us enjoyable and memorable. 
The management within the company are real down to earth individuals, many of which have been with the company more than a decade or two and have been promoted within. Knowing and working with management that understand where you have been because they have been there as well is priceless. 
The training within Edward Rose and Sons is top notch and gives me a sense of security to know they have my best interest at heart to help give me the skills I need for success. My coworkers are amazing people that I have come to call a friend. I like to think we are more than just coworkers and a small community that has each other’s back and come together to help each other be the best we can for each other and our residents. 
The hardest part of the job is of course when you have a bad day or moment but that is just a moment in time. I would have to say the hardest part has been adjusting to the many changes that Covid has brought to the work place environment. 
The best part of the job is having the opportunity to be a part of a company that has been changing people’s lives for the better for 100 years, and my coworkers. I have been with the company for 2 1/2 years and it has been one of the best opportunities I have been given.

With a company the size of Edward Rose and Sons, it's disappointing how poorly they treat their employees. The compensation is terrible, with merit raises and job advancement nearly impossible to obtain, regardless of the quality of work you provide or how well you help retain residents. There is little motivation to go above and beyond in quality and service, so most co-workers will do the bare minimum or below, and it is reflected all around the property. 

Management rarely communicates with professionalism and the demeanor is that their employees are not valued or important. It doesn't seem like many of them have ever read a people skills book or anything else on how to lead others effectively. Many suggestions and recommendations are generally ignored, even if it can help improve productivity and save money. Clearly, this isn't every manager, but the majority of them that I've worked with fit the above description.

Vacation time is pretty good, however. Based on your years with the company, you accumulate "paid time off" at differing rates topping off at a day every two weeks worked. There are rarely any issues with requesting that time off, either. Holidays are paid for full time employees, as well.

The work is monotonous, but fairly easy once you learn what you are doing. The company itself does little in the aspect of training, but many times you can find a seasoned co-worker who will help. Work rarely interferes with your outside life, unless you are in a standby maintenance position or are required to come help with snow removal.

Overall
My experience working at Edward Rose & Sons...
Where do I begin, they don't pay well. The pay is so low in fact, that if you were not an employee, you would not qualify to live at any of their properties. The funny thing is, when they send you to corporate training the lady brags about how much money the company brings in. It's truly disgusting when they pay so low and care so little for their employees.The work is very demanding with very little support. You work long days, will almost always have overtime because of requirements. They will constantly send memos about too much overtime but you are then forced to work overtime anyway. They make tenants pay for their exclusive internet and it blows. It is incredibly slow so you are always getting angry tenants but when you call support they are the most unhelpful bunch ever. So tenants go home with reassuring but no resolution. It's sad really. They also cut corners with maintaining the apartments. You can imagine the calls from tenants for that. The turn over is crazy because the company is so bad. They care only for revenue!!!! They give you a clothing allows, sounds great right? NO. They require you to order from a company with the most god awful selection and then take the money back out of your checks. Just don't do it. Find another property. This company will only leave you feeling stressed and depressed. You will never get recognized for your hard work unless you have a good manager. Luckily, both my managers (2 in 7 months) were actually pretty cool. Corporate puts even more stress on management. Yikes!

some management need to adopt people skills and learn what fair treatment is. constantly assume and accuse from some management and this is bringing down the whole staff. even the good employees are being affected and changing their attitudes to adjust to some managers attitudes.  best part is that this is a good job as far as stability and not being layed off during the pandemic was great. hardest part dealing with too many managers and supervisors. not all on the same page and not able to give correct information. managers are not under standing that employees that do express how they truly feel are just trying to cover themselves and have boundaries. ive never worked with so many managers and supervisors that have made me feel like i constantly have to cover myself on everything due to their lack of knowledge. to some managers, if you express how you feel they just consider you being difficult and dont want to hear you out.  some managers just take advantage of good people lately and this is causing employees to put their guards up and protect themselves.  lately it has been a "the more you know, the more you get taken advantage of". typical day for myself and co workers is trying to avoid some managers in order for us to have a semi good day. i do believe the company has tried to implement too many changes lately and it has caused alot of grief for a lot of people. change can be good but not all at once. no one wants to be at work but it shouldn't fell depressing to be here because of the constant attitude from some managers.

I was a supervisor in the Peoria area.  I was part of the maintenance team who renovated the units after a tenant would leave.  The time lines were unrealistic for the amount of things they were asking our team to do.  Sure they would say 14 days is enough time, but in reality they were expecting entire renovations to take place.  14 days did not include the weekends, that's 10 days.  The leasing staff and assistant property manager would not stay up to day on move outs so you would often get the keys 2 - 3 days after the scheduled move out date, that brings you down to 7.  It was required that the unit be ready to show on the 14th day.  that brings us up to 6 days.  6 days is still a decent amout of time to work in the unit.  The team I was on had 2 people.  There were rarely fewer than 12 units total.  This meant each turn person was responsible for; changing all the outlets and switches, changing baseboard heaters, installing new plumbing in the kitchen and bathroom, replacing toilets, repairing tile in showers, installing back-splash, installing medicine cabinets, hanging new doors, replacing all appliances, cutting out cabinets for new dishwashers and removing/installing new shelving.  These updates were overshadowed by the units that were left in disrepair and would be left to rot.  Leaving management to knowingly ask that the maintenance team leave issues not repaired and "wait and see if the the tenants notice." 

Top Job Titles	Average Salary
Make ready technician 17 salaries reported	$15.88 per hour
Leasing consultant 6 salaries reported	$14.18 per hour
Carpenter/laborer 11 salaries reported	$21.90 per hour
Groundskeeper 1 salary reported	$12.98 per hour
Maintenance technician 9 salaries reported	$17.70 per hour

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