server

host/hostess

cook

dishwasher

busser

Egg Harbor Cafe

Egg Harbor Cafe is a breath of fresh air after working for a variety of restaurants in the past. The management is exceptional - they lead by example, acknowledge employees’ strengths/accomplishments, and allow opportunities for growth within the restaurant and as an individual. In other restaurants, when the regional manager or owner takes a surprise visit, all of the employees freak out and have a “oh shoot” moment where they pretend to work efficiently and start frantically cleaning and labeling food. At Egg Harbor, when regional managers or owners arrive, everyone gets excited and greets them with a genuine smile, or maybe even a hug, as though they are seeing family or a long time friend. 
It’s a highly team work based environment, meaning you could disappear for your entire shift and not have to worry because everyone has your back 100% (although, you should never do that lol). Your coworkers will be constantly looking for ways to help you and as a server for this company, you should do the same for them as well. It will amaze you how selfless your coworkers and managers will be to always run your food, help you deal with difficult guests, and assist with the little details that may slip your mind. Because of this environment, every guest leaves happy and so do the employees. I never had an incredibly stressful day at work, which allowed for me to come home at peace and truly “leave work at work”. You’ll usually get off around 2:45, which is a bonus in itself, but I was never in a hurry to leave because work didn’t really feel like work. 

If you have serving experience, this place will drive you nuts. First off, every step of service is timed; from the greet to the cash out. And they ask questions if you have a table that sits. It's team based to the point where it cripples the individual's performance. They'll triple seat you on a weekend, but you're only allowed to take one table at a time. So you have to then find two employees who aren't busy to immediately greet and get drinks for your table (good luck!). And if you can't find two servers to help, you get scolded for taking it upon yourself to address those 3 tables alone. Ive seen servers get tips from a table they never even approached personally. They hire you to serve, but make you host and barista first, for an extended time regardless of experience. But a manager's friend came in with no serving experience, hosted 2 days, didn't barista, and then had everyone help them stay afloat while they were getting sections they clearly weren't ready for. They say performance affects sections, but when you have someone constantly open, they'll get more tables, which will boost their sales, and thus keep them as an opener. It's just such a flawed system, you will sink independently if you take the mindset they teach you to any other serving job. 

I've worked at Egg Harbor for a little bit over a year now and I can honestly say it is one of the best jobs I've had. Granted, you might have slight problems or tension with management because of evident favoritism, but they're under new management now so it shouldn't be a problem. It's a fast paced environment that really focuses on providing the customer with the greatest fast food dining experience. One thing you learn as soon as you start there is that EHC classifies themselves as a fast food restaurant considering everything there takes 10 minutes or less to get to your table from the moment you order. While this is true, the food quality is never poor and they have the healthiest and most up to date options to keep up with the times. And, if you prefer an item that was on previous menus and isn't on the current one, they can always make it for you if they have all the ingredients to do so. You get discounted food while you work and if you choose to dine in with your family on your day off, they also provide you with a discount. The best part about this job really is your team and who you work with, they become family and it doesn't get any better than that.

When I first started at Egg Harbor Cafe, I never expected it to turn into what it did when I left. Servers were expected to come in at 6am to set up the restaurant and work until 3pm all while tipping out 8.5% of tips to help the company pay everyone else. For the amount of work done to set up and close down the restaurant, we were not being fairly compensated. The management did not seem concerned with this issue and it ended up tearing our team apart. They imposed a "pod leader" system that created even more tension in the work place with servers who are equals delegating tasks to other servers. This is the job of a manager, but the managers seemed to do less and less work the longer I was there. It seemed as if my manager walked around the restaurant all day trying to avoid working. Overall, this company does not take care of their servers or create a fair work environment. 

The company is ok!
They’re trying to go above & beyond for customers/guests  service but they fell flat for their employees.
Didn’t like it there, too much brain washing about how to care for customers, at the end of the day all you do is serving eggs & coffee.
The food (personal opinion) is bland, nothing is fresh, everything comes prepackaged that’s their secret for 7-10 minutes cooking.
It works for them so.
You have to “earn” your way up to become a server (although you get hired as one, you’ll NOT BE SERVING) they will make you to host, then barista & then maybe, only maybe you’ll be a server (a big waste of time) so much hypocrisy goes around, if they like you, you’ll get good shifts but believe me it won’t be easy.
Favoritism is a big problem there.
In general, I couldn’t work for them & I ended quitting.

What is the best part of working at the company?
Egg Harbor has been a joy  for me to work for. The Outstanding Service and Delicious Food are supported by an Encouraging Management and Helpful Staff.. They have an extensive, creative and delicious menu and my teammates have been wonderfully kind, welcoming and supportive of me from the very beginning of my employment. 

What is the most stressful part about working at the company?
It is ...Very busy...  but that is a "good" kind of stress, with a practice of gratefulness and perspective of others being more significant than myself. 

What is the work environment and culture like at the company?
Vibrant, Joyful, Encouraging, Supportive. 

What is a typical day like for you at the company?
I am welcomed by my peers and management with warmth... 
While sharing love and joy with them all, 
I focus on our guests .. and mainly
 toast bread and bagels the entire shift.

On weekends, EHC is very busy, being located in downtown LG. While the day does fly by and work can be stressful at times, management is incredibly supportive of every team member, and regularly works alongside staff. I have nothing bad to say about the store and team leaders. However, it is difficult to advance as a FOH employee (I am unfamiliar with BOH opportunities). I worked as a Hospitality Support Member for 3 years with hopes to eventually serve, and while the idea was entertained by management several times, I never got the opportunity. Overall, EHC is an incredible family-oriented business, and they have always been very supportive of myself and other employees in times of need, both inside and outside of the workplace.

Unfortunately, my experience at working at Egg Harbor Café was poor. I was hired as a server but had to host instead. Moving up to becoming a server is extremely difficult and almost impossible. There was obvious favoritism going on. Needless to say, I was very unhappy about this and talked to both managers but they didn't seem interested with working with me. As a host, you cash guests out, take to-go orders, sometimes make barista drinks, seat guests, and take names of guests when on a wait. Usually, the restaurant is pretty full during peak hours. While having to host, I do have to say that making the barista drinks was fun and enjoyable.

I came into this job with no restaurant/kitchen experience. Everyone was welcoming, had no shortage of patience with my questions, and was more than willing to give advice/pointers. If you’re looking to get your foot into the restaurant industry, egg harbor is a perfect way to ease into it. The only expectation from management is to put forth the effort. Above all else, hard work will take you farther than anything else with this company. Making an effort to rise above the expectations, showing up every shift with a positive attitude, and just being a part of the team will be recognized, appreciated by management, and acknowledged with more hours/raise/etc. 

What is the best part of working at the company?
Egg harbor has been an amazing company to work for. The owners treat each employee like family and the customers can sense how well we are taken care of by management. I’ve been there almost two decades. It has been and still is an amazing career.

What is the most stressful part about working at the company?
It is a very face paced and high volume restaurant. Not for the faint of heart.

What is the work environment and culture like at the company?
Work environment is super friendly and the culture is very respectful.

What is a typical day like for you at the company?
I arrive at work and greet my coworkers. I start the side work that I am assigned and make sure I am presentable and ready for the days tasks.

Top Job Titles	Average Salary
Server 1 salary reported	$18.00 per hour
Host/hostess 19 salaries reported	$13.37 per hour
Cook 1 salary reported	$17.00 per hour
Dishwasher 1 salary reported	$10.00 per hour
Busser 14 salaries reported	$16.00 per hour

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