direct support professional

residential manager

residence manager

respite worker

medical coordinator

Eihab Human Services

I coordinate services for 40 individuals with developmental disabilities. I call each case on a monthly base. Some cases don’t need services, but most of them do. I advocate for them, look for their best interest, help them with services and conduct their ISP meetings at their homes or day programs.
I have learned a lot from this job.  I am fully aware of OPWDD services and regulations, Medicaid benefits issues, how to fill applications for Medicaid and SSI.I also learned patient, advocacy, and look for individuals rights. There are many things that I have learned.
I have a great management team whom had helped me grew and learn. I also became more confident in my job and able to solve many problems with Medicaid, SSI, families and staffs. 
I love my co-workers they are a group of passionate people that you love to work with. We help each other and always say that this relationship is one of the best things in our job. If one of us learned about a new service, she/he will share the information with everyone. That helped us be more comfortable working together.
The hardest part of me job, it is not hardest, but sometimes frustrating when families doesn't understand that OPWDD regulations takes time. It is not the case worker fault the services was late. However, most of them do understand when you explain to them. The rest have their reasons to be frustrated. I am sure that having a child with developmental disability is a hand full, and not everyone is the same. We are human and our tolerance is different. The case worker has to understand these differences and deal with each case as unique one. 
The most enjoyable part when you get the services for your individual and feel how happy he/she with what you were able to get for them. Even if it is a family reimbursement that give them a break and make them able to buy whatever they want to their child.

I can’t stress enough as to why this company has such a high turn over rate of employees. I was hired on the spot which I thought was because i interview well. Wrong... I was hired on the spot because they are desperate to take on anyone who can pass a background and drug test. 
The hiring process for this company is beyond normal for an entry level job. Expect a month process. 
Once hired, be prepared for all the empty promises this company offers.  They will tell you you’ll get a set schedule, you won’t.  They will tell you all the great things about the consumers, they’re not what they’re made out to be. Most of the consumers are not even in the realm of IDD, which this company’s residential department “services”. They are mentally ill adults who become violent and belligerent. There are even consumers who have fail drug screenings during hospitalizations. Mentally ill drug addicts.... it’s the dream job. 
This company has a track record of bad administrators and supervisors. All for obvious reasons. There is a lack of compliance across the board. The lack of communication is immense.  They have made fraudulent document of trainings for the employees to cover themselves. They pick and choose who they feel should advance in positions. The schedule is never consistent. In fact, they changed my schedule 3 times in 24 hours. 

So if you’re looking for a job that will give you nothing in return but stress, this is the job for you. 
If you love illegal practices, this is this job for you. 
If you love workplace nepotism, this is the job for you. 
Oh, you love empty promises, apply now!!!
Non compliant supervisors and corrupt administration, apply here!
If you want a job that interferes with your family life, apply now!
Enjoy being physically attacked by another adult?!? This is the job for you. 
Thrive on never being able to do anything right, apply now.
False accusations... this is the job for you. 

I wish I was kidding...best of luck on your journey with eihab

once hired gone to a limbo state of mind, waited to be called in, very disorganized recruiting and hiring process. Was hired and promoted into a Upper management, no Supervisory training.  Its run like a third world country.  They promote slavery and gossip for most of the ones who condone it and spread it is upper management.  Also ethics and values are not celebrated there.  Survived unethical practice, needed the job but quit because my identity, self respect and sanity were almost compromised.  My physical health and wellbeing as well.  The consumers can be hostile and dangerous, we are not protected or informed of how much danger we are in until they physically harm you,  They are not able to handle the needs of some aggressive dually diagnosed consumers but the money that the states gives is the greatest motivator so they take on who they want and is approved according to the outlined paper work they present of having a 24 hour fully trained fully staffed facility with medical and behavioral personnel.  In reality your life and sanity are in danger.

Will not recommend.  Overhead can not be trusted to protect you when exposed to harassment or mistreatment.   Whistleblowers learn harsh lessons and get crushed... be mindful and cut your losses here, please listen to a voice of reason and a caring individual that loves working with people of special needs. Worked for over 5 months and will not recommend to anyone who loves having a life and family and...self respect as well as self esteem...most needed therapy after lucky enough to leave before it gets worst or you become conditioned to the lo morale and abusive display from the overhead. Good luck if you, like me find yourself desperate enough to give them a try...and please do not think is you...it really is the way they can get away with running their place.

EIHAB is a great place to work to start your career, It is a family oriented approach and feels as such among the management team and the staff. Consumers are great and very diverse. I learned alot in the mental health field thanks to this corporation and was able to work towards my Masters Degree and now for the PhD. They are flexible if needed and are willing to give the time. The pay is one of the best in the business with 15/hour for Direct Care Staff and 16.35 for Assistant Managers. Worth a shot for your first time in the field and great for learning about mental health disorders. The hardest part of the job would be trying to find coverage for open shifts. A typical day consists of assisting consumers with their daily needs, providing household chores and exclusions into the community. Come on board and make your own conclusions. I have many great experiences and so will you!

I was an assistant manager there and there was no training provided, but the upper level management still expected me how to know how to do everything. I was full time and was only paid for 40 hours per week, but they wanted me to stay at least 10 hours over that every week. It was a very stressful job, especially because of the lack of training. The consumers and direct care staff were very nice. The problems were always with the management at the main office, who constantly complained but provided no direction. I would not recommend this job to anyone. They try to get managers to falsify documents. That was my first cue that I had to get out of there. Then when I refused, the upper level manager verbally abused me and told me that he is my supervisor and I have to do what he says. I quit that day, and I am much happier since.

The Individuals are okay to work with but the company overall is somewhat professionalized in getting certain task done but also late in doing so . Also money isn’t that great I mean I am thankful for what I make but due to the labor; mental,emotional and physical abuse us staffs have to deal with for such little pay and if we want to make more than 40 hrs it’s always a fuss for full timers to get extra hrs or if not a fuss favoritism is involve hrs would be given to other staffs before the main full time workers who basically has all the work to do at the end of the day . But hey I am still great full for what I make for the meantime I am still able to eat and put clothes on my back but to get a house or apartment plus a car and still having to pay necessary bills or getting clothes and food on your back at the same time ... is not enough pay to complete all of those goals in life I believe I could do much better than this.

Eihab is a great place to work. They truly believe in giving employees the opportunity to grow and advance in their careers. Supervisors truly listen to your concerns. The leadership wants to make a difference in individual's and staff's lives and always strive to make the company better. I love the teamwork and interdisciplinary aspect of the company and the comradery shown between colleagues. The individuals are wonderful and watching them make progress and making a meaningful impact in their lives is the best part of the job. Eihab has an open door policy and continue to listen to employees and the individual's needs.

There is no leadership here unless you consider leadership people who will not get out in the field during a staffing crisis and look for reasons to get you jammed up. The individuals are far to uppity because they know they will not get in trouble for their behavior. The DSPs are extremely unreliable and lazy, no integrity or sense of teamwork. 

The pay is not compliant with the hours worked and upper management is corrupt and shifty as can be. The acting CEO even stated two months ago "we don't care if the Clarks Summit branch goes under because we're still gonna have jobs." These are not trustworthy people.

There are plenty of Human Services agencies and hospitals looking for people with this skill set. If you want a good paying job with hard working, professional people look else ware.   

If you're looking to work in the human service industry, please pass this agency up. Upper management will consistently tell you that you can be replaced and point to the door in staff meetings. Oh and my personal favorite when we won the vote to have a union come in because of the unfair way dsp's are treated, management telling us they were going to use the union against us. This place does not paid well, there are no incentives for holidays and the staff are just nasty and unethical. I'm so happy I ran for the hills when I did. After about 3 months of me working there, everyone I started with left because of the confusion and disrespect from management. They also hold wages, even after the mandate you to work extra hours EVERYDAY because they are extremely under staffed. THE ABSOLUTE WRONG AGENCY EVER!

Top Job Titles	Average Salary
Direct support professional 82 salaries reported	$17.96 per hour
Residential manager 28 salaries reported	$20.31 per hour
Residence manager 25 salaries reported	$20.41 per hour
Respite worker 22 salaries reported	$18.00 per hour
Medical coordinator 13 salaries reported	$19.16 per hour

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