custodian

admissions specialist

Eisenhower Medical Center

I've worked here almost 10 years as a nurse, and I know the company pretty well. It is very top heavy, with more presidents, vice presidents and managers than one can keep track of- doesn't matter since you never see them. Our CNO and VP of nursing do not advocate for the nursing staff, they do not want to hear about any problems and just want you to keep your mouth shut and work- often short staffed and rarely with any coverage for breaks. 

It is a beautiful hospital, but was not designed with nurses in mind. Long walks between rooms and medication/supply rooms, nurses station open which causes frequent interruptions from visitors when trying to get your work done. 

Nurse's assistants are few and far between, and very over worked. Many work double shifts (16 hrs) multiple times a week. Nurses are asked to work extra and 24 hr shifts almost every day. 

Biggest problem here is shady compensation. Employees are given a 'blended rate' which they are told is competitive to neighboring hospitals. Problem is, you are paid at your 'base rate', and then after 8 hrs given time and a half, which equals the 'blended rate'. However all sick time, vacation time, life insurance, and flex time is only paid at the 'base rate'. This means Eisenhower is stiffing you tens of thousands of dollars a year. 

The only reason I've stayed this long is the people I work with. We have had to struggle without much help so often it has really brought us closer, and so many of the people I work with are like family to me. 

So many of the employees have been talking about unionizing the last couple of years, but then the big wigs get wind of it and throw us a $100 gift card or a 1.5% raise and it shuts everyone up for a while. 

They have a Magnet survey coming up soon and have been force feeding everyone the answers to give the surveyors, and have preselected all the staff that's working those days. Pathetic really. If we had a Magnet culture then it would be organic and not need to be forced.

If you're not any kind of certified technician (RN, Physician or otherwise), and you happen to apply (or are thinking of applying) for a position on the administrative side of Eisenhower, here is one person's experience:  I started out in registration, thinking a future at this hospital would probably be a good thing.  So wrong!  Had I known how it really is, I never would have applied!  First of all, if you ever see the same positions being listed over and over, RED FLAG.  That department has a HIGH turn-over rate.  Reason?  Extreme micro-managing, (and too high pressure of a job, with so much responsibility) and poor pay for what is expected of you.  There are other better paying positions and departments you can transfer to but, beware:  It might not be any better, and could even be worse!  To sum it up, I found the supervisors I had had NO experience being supervisors, and upper management was even worse.  They cannot distinguish between the genuinely good, hard workers, and the ones who are lazy, (do sloppy and incomplete work), and waste an incredible amount of company time doing things that have nothing to do with their jobs.  Some people can get away with murder there, I've seen it myself.  The only great thing I loved about being there were some of my co-workers.  They were some of the nicest, best people to work with.  Your job itself can be ok, (and not too terrible to do) but, management can make your life miserable, especially since they know they can replace you in a minute.  So glad I don't have to worry about my job security anymore, and I'm so much happier now!

With Eisenhower, it all depends on your Department, your Director, and Management. When I first started out it was chaos, just awful. When we got our new manager there was so much improvement and a constant aim for improvement. As a CA, you're essentially a Server/Waiter with knowledge of different diets (you will be trained about diets.) This is a very fast-paced job. You must be a quick learner and have common sense. And a good attitude. The patients are elderly and ill, you need patience. Once you get the hang of it, it is a very routine job. Groundhog's day, but with different challenges each day. The hardest part of the job is dealing with different personalities. You work with not only the people in your department, but with all hospital personnel. And at times yes, difficult/picky patients.  An enjoyable part of the job was talking with patients and cheering them up with food.  Within the department there isn't much room for growth, but there are other opportunities within the hospital. My overall experience in this department was good. If you're a hard worker with a good attitude, you'll do fine.  
*I believe the turnover rate is a little high because some people get intimidated during training. It is a lot to take in, but it's not as complicated as it seems. And honestly from what I saw, some people just don't want to work hard.

Extremely punitive environment.  Medical director makes sure everyone knows she is in charge and that if you don't agree with her, you won't have a job in the morning.  Management is absolutely clueless about how to run the department.  Equipment is old.  Staff is in complete fear that at any moment they will be out of a job because the medical director is vindictive if you challenge anything that she says.  Benefits are a joke.  You are nothing more than a number in this organization.  Management is untrusting and incapable of understanding what goes on in the department because they have no idea what anyone's job in the department truly is.  Zero direction from management.  If you don't agree with medical director, you are told that she is a doctor and that her husband is on the board of the hospital.  I have never seen a more "knee jerk reaction" form of management in my life.  Place is incapable of improving because management has not a clue of what they are doing there.  Absolutely the worst place to be.  No quality of life at all.  If you are salary, you are expected to work 60 hours a week.  Don't consider this place at all.  Run far and fast from this poor organization.  There is a reason that the patients have chosen to get treatment at the other facilities in town.

Pharmacy shifts are typically fair, with preference for preceptors and the schedule is sent out ahead of time.  Able to take vacation if requested time does not overlap with others.
All staffing pharmacists participate in the clinical component and order verification for their designated floor(s) for the day, must comply with policies & procedures, and government regulations.  The technicians for the most part are aware of their tasks and responsibilities.
Relations with nursing and physicians/providers are fairly good.  Definitely areas of growth to be had in terms of garnering support for initiatives, strengthening multidisciplinary relations, and timely dissemination of information.
There is some time for socializing but mainly everyone is focused on work, so may be best to meet with colleagues outside of work for a more relaxed atmosphere.
The most difficult thing is keeping a positive attitude when crises happen or when things get extremely repetitive.
Scenic area, but VERY hot in the summer.

As the Fire Control Tech. I was on-call during all off hours. This never interrupted my personal life to a point that I thought about doing something else.I was compensated well for this responsibility.
I studied the NFPA handbooks and was given the opportunity to attend college courses the enhanced my ability to perform my duties better. Emergency fire alarms during the day and night were very disturbing to my peace of mind even though most of them were false alarms.
I enjoyed watching personnel apply what had been taught in lectures I provided to all departments

As a HVAC/R technician, I was provided help from others who had a vast level of experience in the field. This help made me feel a part of the overall workplace and part of the team of A/C techs.
Cleaning ice machines, servicing in-house and roof top equipment was very interesting due to the multiple types of a/c units.
It was difficult to work of the roofs during the hot summer days, but I enjoyed helping other staff in the buildings enjoy the comfort that my efforts provided.

Eisenhower Center runs the company like it is a butchers shop. Only, employees are on on the cutting block. I worked with this company for 7 months with over 40 or sometimes 50 hours a week and received no benefits. Management treated me with complete disregard when I came to them concerned about residents health. Pay raises are non-existant. Some current emmployees are over 2 years late for their review and raises, and the raise is under 50 cents, and they cap out at 15$/hour. Taking time off is nearly impossible. I would work 16.5 hour long shifts with less than 8 hours inbetween; which yes, that is illegal. HR recevies copies of all schedules for approval, and they allowed this to happen. Not only that, when I voiced my concerns about these things it took over 3 weeks for them to reply. Hopefully, OSHA will compensate me for the benefits I never received. And then hopefully management treats their employees like people instead of cattle that they can work until they break.

Every morning when I would get in to work, I would check to see where I was assigned for the day. With this said in mind, as a technologist at Eisenhower you had variety. After your morning cup of coffee with your peers, you would venture off to your assigned area. Maybe fluro studies with the Radiologist. Or a day on portables on the floors. Maybe changing into OR scrubs to begin setting up the Carms for the cases of the day. Or assigned to work the ER department where all the trauma can be found. Over my many of years at Eisenhower, I have learned how to use many various types of equipment, for old to new. Various Pacs and Risk systems. I also had the chance to severe on a Management level as the lead technologist. This is were my Leadership skills grew under the direction of the director at the time. One of the hardest things to do was having to take corrective measures on a peer and co worker. I can always say that I loved to make the patients happy. So if there was something that I was able to do and go out of my way, than I would take that time for them.

Eisenhower as an employer is great! They offer all sorts or benefits and perks. They encourage staff to get involved in how things are run and they take the time to listen and care about employees. I will say that with the changes in healthcare, Eisenhower does have extra fees for patients which can cause problems for staff since we are not all trained on insurance. But management is amazing, most offices have great teams working and amazing providers. Monday through Friday Holidays off and pretty reasonable about requesting days off. Down side as an LVN you can only get so far most positions you wont use all of your nursing skills. They do offer a clinical ladder so there is a chance to advance but i will say applications only happens every 2 years and its a pretty hefty application process,  Unless you work in urgent care or ER (maybe sexual health) you will not draw blood. 
Tips- Take advantage of all the  extra training they offer and get involved.

I am a current employee and can't leave since I accepted a relocation bonus.  In my department, IRL, the nursing supervisor is very knowledgeable , but shes just doesn't have the people skills to convey it to her employees. 

 The Education department is pretty useless.  I was given 1 whole day of general orientation and sent to the floor.  No basic education on hospital policies:  blood transfusions, restraints...I was expected to find it on the computer and read them.  I was told by someone else that she was a tech. went back and got her RN and was given 30 days of orientation...as a new nurse.

Nursing supervision, never seen those people...

Staff...Now thats another story.  The majority of the nurses think that they are perfect because they work at a Magnet hospital or they have their BSN or MSN.  Sorry ladies and gentlemen, It takes more than a piece of paper to be a good nurse.  There is a lot of the "peter principle" going on here, unless they don't like you.  It is VERY cliquish here.

Money is good, bene's are ok

Top Job Titles	Average Salary
Custodian 1 salary reported	$21.93 per hour
Admissions specialist 1 salary reported	$560 per week

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