store director

payroll coordinator

meat carver

cashier

produce manager

El Super

I worked at this company for a little over five years. I started pushing carts in the parking lot. I was lucky that I had a good store director at the time and he saw potential in me and started trying me out in different departments and I began to move up the "ranks" in the company.
Overall, working for this company is a good experience for first time workers as you get to learn a lot as long as you have the right mentality for it. The management however is very difficult to work with. They rotate store directors every few years or so and this will more often than not send a bad egg to your store. I've met a lot of good store directors but I've also met my fair share of unapologetic, rude, and often unprofessional directors that have no interest in helping people that show good work ethic and a desire to learn. 
The company's sole focus is numbers. Sales over employee morale and well being. The last store director I had would have a habit of micromanaging entire departments and often interrogated and humiliated workers in front of coworkers.
The best advice I could give someone new working there is just to try your best and keep your head down.
Department managers are not as bad as the store directors as they see the work that has to be done each day first hand. However, pressure from the director to perform better in sales causes some department managers to overwork their staff. During my time at this company I often found myself having to do work enough for two or three people to do all with heavy time constraints. Lack of appropriate staff makes this much worse as workers have to work even harder and make up for the lack of competent coworkers in their departments. Overtime is often not allowed unless you have a high importance in the department. This usually means having to work an entire department alone or with very little staff.

The most enjoyable part of working there was when I would have a chance to learn something new and then apply it in the workplace. I often enjoyed learning something new because this let me know that my department manager saw potential in me and could count on me to get the job done. This was a brief moment of contentment before continuing work as usual. 

I will never take for granted everything I learned working here and I'll always be grateful for all the good managers and the handful of good store directors that gave me the opportunity to work there and progress. I only hope that the company would learn to treat its hardworking and loyal employees better instead of treating everyone as time stealing inconveniences.

There appears to be a significant lack of alignment within the organization, with directives from various leadership levels often conflicting. This disunity extends to operational issues, where errors in logistics, despite originating elsewhere, are attributed to our team. Furthermore, the persistent demand for high performance, despite outdated and malfunctioning equipment, presents a considerable challenge.

It is imperative that the company undertakes a comprehensive restructuring of its operational hierarchy and thoroughly investigates the root causes of these systemic problems. While senior leadership frequently conducts store visits to identify deficiencies, there is a noticeable absence of inquiries into the underlying issues or offers of support and solutions. Instead, these visits often involve dismissive remarks about the ease of our roles, seemingly based on outdated perceptions of store operations.

The company's evolution has, unfortunately, led to detrimental changes rather than positive ones. It is crucial for leadership to move beyond their corporate offices and actively seek solutions to these widespread issues, which I understand have been raised by numerous stores. While I am dedicated to my role, the consistent tendency to place blame on frontline employees is disheartening.

During visits from the senior personnel, there is a consistent lack of acknowledgment or engagement with employees. This oversight can lead to a feeling of being undervalued and merely a statistic, rather than a contributing member of the team. While I understand the corporate structure, but a simple acknowledgment can significantly impact employee morale and foster a sense of belonging.

You get scheduled to work for a minimum of 6 days straight. You get a random day off every week which can lead you to working more than 6 days (for example, day off was on Friday then schedule is posted on Saturday so you have Monday off but won’t get another day off until Wednesday or something). You can never ask for weekends off or will you get a weekend as a day off. As mentioned, the schedule was posted on Saturday so you wouldn’t know when and if you worked Sunday. And then once the schedule came out, you couldn’t change it. 

The big thing with me was overtime. It’s great on paycheck but not when working. Whatever time I was scheduled to be off by, I always worked a minimum of an hour over (conflicted with my personal schedule). This wouldn’t be so bad but they don’t ask you to stay and help out. Everyday I would be at the register looking at the clock, and then realize they’re making me do overtime cause they haven’t told me to pack up my things. It was really frustrating that they just expected me to keep working without a problem even though I was suppose to leave an hour ago. 

I got paid minimum wage while working as an essential worker during a pandemic. I had to wait months before my health benefits kicked in (wouldn’t be a problem but hello?!? Coronavirus). I had gotten severe back problems three weeks into working from constantly standing. My coworkers are the only people/thing that made this job bearable but from the low pay, to the terrible management, crazy hours, rude customers, and the lack of ppe for coronavirus from this job, it is not suitable.

I burned out after like a month or two

I come in knowing what to expect and check my department to see what needs to filled. Afterwards, I look for a note by the cooler, to see if my department manager left any other extra work, that I may need to attend and make time for. Usually I have management nit pick my work and it becomes frustrating and they pull me out of my department to hep them with extra load of work by helping them either getting carts, open up a register, sweep the store, among other things; this is all due to a failure to hire the proper amount of employees to attend to these matters. 
Most of my co-workers are friendly and social. We try to hold little conversations as we work and get the job done. No delay in that matter. 
Hardest part of my job is to finish everything in time before clocking out to make sure everything is set and ready for my department manager to have an easier time doing his job and not worry. Also, to continue the previous statement, I need to get everything as quick as I can before management can pull me out of my department and leaving me less time to finish my work and leaving my department "faced and full" and finish the "load".  
I enjoy the people I work with a lot and the relationships I made, but I do enjoy giving people what they ant and what they need at the best customer experience possible.

Manager wanted to work everyone 6 days a week with only one day off and it would always be a weekday. Overworked and overwhelmed everyone with too many tasks and not enough pay. Expected good workers to work like they were managers with only minimum wage pay. Didn’t appreciate the good workers and the ones that had stuck around for a while. Pressured you to do things you didn’t want to. Like work tasks or to work certain shifts, make your work schedule more available if he didn’t like it etc. didn’t care that people wanted a social life and spend time with family. Only wanted you to work the days and hours he wanted. Gaslights mangers and employees. Told them they there to blame when employees would just quit without notice. Gossiped to everyone about everything even confidential conversations he would have with employees/managers. Talked about workers’ personal lives with everyone. Lack of communication. So many horrible things. Terrible place to work. 

What is the best part of working at the company?
Working with employees that are really commited to their job and the culture 

What is the most stressful part about working at the company?
The pay rates are not great if you dont negotiate since the beginning your stuck with the same salary for years. Also there is no work/life balance you work 6 days and your day off is fridays and you get one saturday a month. 

What is the work environment and culture like at the company?
The work environment was stressful at time they push you to work because they have high expectations but they dont balance it with the pay. The culture was awesome because you work with employees that are hard workers and they make things happen no matter what. 

What is a typical day like for you at the company?
For me was checking my store sales,
Checking the departments 
Working produce 
Working meat 
Working load 
Working the register 
The day went by fast the only

The management for cashiers is really bad. You have managers that bully you into doing overtime. Also you aren’t told in advanced that you’ll have to stay overtime. Not until you finally ask what time you’re out. When you try to call in for work because you’re sick the store director is a jerk. He offends you and will ask you personal questions. The management at this job doesn’t care about their employees. Or their customers. There was roaches found in the store. They would crawl on the registers. The food in the kitchen has mold sometimes and there are roaches there too. Never expect to get a raise. People who have been working there more than 10 years have never gotten a raise. They also don’t offer opportunities for growth at the company. It’s a corrupt company who takes advantage of their employees.  The customers are extremely rude and disrespectful. They’re uneducated people. Store #12, Arleta

I start my day with a long line of customers waiting to pay for their food I quickly get the line down when the line is flowing the customers are happy  but when the line does not more quickly i hear complaints. When the customer gets to the cashier their food is served i then calculate their total and sever their drinks what ever they choose. I have learned a great deal there how to prepare 5 gallon fruit drinks and food. Management plays some favoritism with some of the employee that makes me and many other employees unhappy but management is considerate with our needs.
The most difficult part of the job is at closing if I close my self I rush to clean the front end of the restaurant and count my tell in a little time It may   somewhat stressful at times. The best part of my job is the customers I  love to serve the customer needs and to interact with the public and I also have a good relationship with my coworkers.

This was one of my first jobs in the USA. My English was not really good and be in an environment where I could express was good at that time, and also I needed a job and "El Super" was on the front of Continuing education that I was assisting at the time. I make good friends and I could save money to move. 
About the environment, it is a really stressful workplace. I worked a lot of hours just with a basic pay per hour and everybody was doing double the work we should and the managers always were asking to you to do everything faster than we did and complaining about clock out late. When this could be fixed just hiring one more person to help with the task.
The best I get from this work it was the quality of humans beings I meet, the friends I make and the good energy we always try to use to manage the different issues. About the crew, we always try to help each other and support each other.

Job duties are not necessarily hard but work can be meaning that during busy days (wednesdays and thursdays - produce specials and meat specials respectively; and weekends) the store gets alot of customers so your going to be moving alot. Also, since its a grocery store, expect to interact with customers and give customer service. Apart from that, its an ok environment to work in. Plays music. Everyone keeps to themselves but in my experience were willing to conversate and be friendly. Breaks are 10 minutes; lunch 30 minutes. Has a kitchen department and so if don't bring your own food, you can buy some there. 

I personally liked working there and would have probably still been there had it not been for a new manger that came in.

Top Job Titles	Average Salary
Store director 15 salaries reported	$61,500 per year
Payroll coordinator 2 salaries reported	$25.12 per hour
Meat carver 4 salaries reported	$13.13 per hour
Cashier 1 salary reported	$11.00 per hour
Produce manager 2 salaries reported	$19.75 per hour

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