account executive

sales representative

associate

senior customer engineer

onboarding manager

Elastic

I owe so much to Elastic. Being surround by so much talented I can't  help but pick up new tricks everyday. Every studio has ups and downs but no matter how intensive projects get, everyone always comes together to bang fresh stuff out. The hours are nice, no funny business with pay, high end work, lots of respect for one another...it's great.Aside from he work, everyone is usually able to open up and joke around a lot because together we know we can nail every project. So much more to say but to keep it simple, I think that's how most studios should operate....shell out the flow for dependable super talented artists, have a good nurturing production team looking after the artists more than the clients bc they know we're the ones that make it happen and the cash flow, laughter, good times, and excellent work comes naturally. Sweet spot.

Elastic was a relatively good place to work. ESS itself is a complex yet desirable product so there will not be a shortage of sales conversations. However, the market is very saturated, therefore, it will be crucial to understand the value, understand the customer and be confident in your ability to present value. If you're fortunate enough to be paired with technical expert then the job is not too bad. 

In terms of management, it really depends on who your managers and directors are. There is not much turnover from a rep perspective, but I did experience 4 different managers and 2 directors within a single year. 

Training while I was onboarding was a complete waste of time. My recommendation would be to jump straight into the fire -- you will learn much better/faster that way. 

When I first started at Elastic in 2018 I loved it. I was supporting a product that I loved. I ate and breathed everything Elastic. Then the mode changed.

Elastic started buying up companies that had built other products around the Elastic stack. So, we then, with very little training had to also support the products of the companies they were buying. It became really hectic really fast.

The don't work more than 40 hours per week policy was shiny fluff. If you wanted to really get ahead you had to work more like 60 - 70 hours. Though this was not pressed from a management standpoint it was easy to see it happening.

What is the best part of working at the company?
The culture before it all changed

What is the most stressful part about working at the company?
Too management heavy, no longer are employees listened to. The culture that so many loved is gone

What is the work environment and culture like at the company?
Suits. What more can I say. Managers are in a separate world and cannot see anything going on or listen to anyone beneath them.

What is a typical day like for you at the company?
Get up, go to the computer, do my work and then the day is over

What is the best part of working at the company?
The company itself is great. It just depends on what department an individual works in that will determine how much you enjoy the company.

What is the most stressful part about working at the company?
My department was expected to work over 40 hours a week and it was an unspoken rule. 

What is the work environment and culture like at the company?
The culture was nice although everyone is remote. 

What is a typical day like for you at the company?
There was not a typical day, we are all remote.

Our trainer taught us everything during training and would ask for surveys on how ready we felt to be on the floor. I’d usually say I’m ready because I would get 100 on tests and already participated during training hours. By the time I get to the floor no one knew what was going on. We were confident about being in training because we thought we knew everything thing. We barely knew the things we needed to to succeed. . Many people quit after realizing we weren’t taught much

Great Technology, poor Management & Leadership.

The Companys leadership is not living up to its source code,  Major staff turnovers ie. twice within past 24 months, plus absusive management behavior.   

The Bottom line: Elastic’s culture is driven by a very poor management team who is successfully riding the hyper-growth wave on AI/ML .  

Executive leaders are transparent, work is meaningful. Coworkers are highly supportive, collaborative, creative, intelligent, and passionate about our technology solutions and helping customers achieve their business objectives.  We also love our pets! The pet slack channel is one of the most active channels.  

Micromanagement, devoid of empathy. Needless pressure. A company culture that leaves customers and Sales out on a limb. Poor staffing planning and shoddy finances led to a catastrophic crash in the stock price.

Elastic has a great culture and treats their people well; but leadership, especially in TA can't decide from one day to the next what priorities should be and the roadmap of the future. For such a smart company, they can be very dumb.

Top Job Titles	Average Salary
Account executive 3 salaries reported	$90,000 per year
Sales representative 5 salaries reported	$56,810 per year
Associate 5 salaries reported	$95,808 per year
Senior customer engineer 4 salaries reported	$146,020 per year
Onboarding manager 4 salaries reported	$83,500 per year

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