veterinary receptionist

veterinary technician

front desk agent

pet groomer

Elkridge-Animal-Hospital

This is an ideal atmosphere if you enjoy working in customer service as well as interacting with and helping care for dogs and cats. They are willing to hire Receptionists/Kennel assistants with little or no experience in the industry so, this is a good place to good get your foot in the door if you want to work in the industry and aspire to be a Vet Tech and/or would like to go to school to be a DVM. On a typical day, time flies because it is so busy with appointments and  phones are ringing off the hook. During downtimes there are always things to do such as filing, scanning patient records, cleaning, requesting medications to be filled, calling customers, and caring for the pets in for boarding.
Unfortunately, this is a "Mean Girls" atmosphere. Dr. Verma is a caring, compassionate, competent DVM and the HR/Payroll Manager is kind however the office manager a majority of the staff are catty, malicious, trash-talking young women; if you don't fit in right off the bat with the "dominant alpha females" of the pack, they will throw you under the bus and set you up for failure and embarrassment. Some of the staff are pretty lackadaisical and lazy when it comes to training and coaching new employees with regards to software as well as policies and procedures. The clinic is perpetually short-staffed and short-handed to meet the demands of the growing clientele and during rushes especially at the Front Desk. Then, again a majority of the receptionists would rather hang out in the back.
There are no late nights and the office is closed on Sundays. Flexible scheduling for students, part-timers, and those with families however there are has lots of variations and fluctuations when it comes to the work hours (some 12+ hour shifts and some 5 hour shifts); the schedule is week-to-week and is often posted just a few days in advance for the upcoming week which makes planning your personal and social life difficult.

Worked here for several years. Overall great place to work. Team mentality, good collaboration, great manager, flexibly in getting days off if needed. Busy office, be prepared to work (The whole team works really hard, so should you as a new hire.) Teaching hospital, minimal experience needed upon starting. Salary caps, so you'll only be able to earn so much in the CCR (front desk) or vet tech positions without certifications. Doctors have a down-to-earth attitude (no big egos to deal with). MGMT arranges fun competitive learning games in-hospital (Scrabble, Clue, all veterinary themed.) Annual Easter egg hunt with prizes. 401k after 2 years, insurance for full-time employees, Major holidays off, but not paid. 

Very cliquey environment. CSRs are often treated like second-class employees, while technicians are favored. Manager rarely acknowledges or engages with CSRs. 
No formal training provided. No accessible HR support or process for reporting issues. Compensation for the role is lower than average for the area. 
Operations and expectations constantly shifted depending on who was in charge, leading to confusion and inconsistency. Unequal policies — technicians receive paid lunch breaks, while CSRs are expected to clock out or work through lunch. 
Staff meetings are inconsistent. Rules are announced but rarely enforced, so nothing actually improves.

Come into work, everybody greets everyone with a smile everyday. Get started on grooming the dogs that I have scheduled for that day. Maybe get a kiss from a puppy, pet a hawk, then go home and do it all over the next day. The hardest part about working here is that some of the dogs can be very difficult to handle sometimes, and you don't want them hurting themselves or you. It can also be tiring picking up 100-180 lb dogs. The most enjoyable part of the job is of course the pets. You get very attached to some of these animals and it makes your day when you see a dog you know and the run up to give you kisses.

Your days can be an emotional roller coaster, it's not a job for everyone.  If you are a pet lover and want to be there for the good, the bad and the ugly, you want to know everything there is to learn about a cat or dog this is definitely the place to work.  This hospital is a teaching hospital, every appointment, every procedure is a teaching moment.  If you have down time, you are learning, this a fantastic hospital learning.

The hardest part of the job is keeping control of your emotions when moving from one appointment to the next.

Most enjoyable part is the puppies and kittens!!

Good hospital to learn the basics. As observed over the course of a few years the hospital overall is great, management is acceptable. The main doctor who runs the place brings all the good qualities down. Most assistants get tossed into being cleaners, over booked schedules, micromanaged by the doctor. Main doctor is behind on standards of care and often cares about his own pockets rather than what is best for patients. Pay is low because the doctor does not consider you to be of any true value. 

Friendly atmosphere, fun environment
Fast-paced and can be stressful sometimes
Flexible schedule, lots of learning opportunities with food!
Frequent group outings after work, staff is easy to get along with
Beautiful, new hospital with updated technologies

great place to learn, the manager really spends time teaching everyone new things. schedule is very flexible with my school and personal life. I would highly recommend working here especially when just getting started in the vet field.

The DVM are great, and it's a fast paced hospital. However constantly short staffed, and lazy people. Also lots of pack mentality with the staff. Plus even though they're closed sundays you still have to come in to take care of boarding dogs. Not worth it.

On a typical day i would come and draw up vaccinations, go in exam rooms and draw the lab test necssary, on patients,answer phones.
Clean kennels,walk dogs,assit in surgery. The hardest part of the job was keeping busy.The most enjoyable part was working with the staff.

Top Job Titles	Average Salary
Veterinary receptionist 2 salaries reported	$17.50 per hour
Veterinary technician 2 salaries reported	$18.00 per hour
Front desk agent 4 salaries reported	$17.50 per hour
Pet groomer 1 salary reported	$34,000 per year

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