delivery driver

warehouse associate

counter sales representative

cycle counter

order picker

Elliott Electric Supply

For me, Elliott Electric was a stop-gap job to pay some bills while I recovered from a layoff. The initial interview sent up a lot of red flags, but a job was a job so I had to take it. I've worked in IT for over 8 years. I've managed large help desks, network infrastructures, data centers, servers, databases, mobile device fleets, and I've spend a few years programming for previous employers so I like to think I know what a good IT Dept looks like. Elliott hits every foul ball possible.

COWORKERS: The coworkers are phenomenal. I can't remember the last time I've enjoyed working with other people so much. They were the only highlight to this (very short) work experience. 

WORK LIFE: I've never worked at a place where it took 2 weeks for the IT Manager or CIO to introduce themselves to a new hire in their department. IT Management likes to brag and boast about their yearly revenue, but I've worked for much larger organizations and the CIO and IT Managers made it a special part of the new hire experience to meet me and other new hires personally. This is important to outlining expectations and building a sense of loyalty in the department. To aggrevate this point, when they hired a person for the warehouse (more on that later) the CIO, IT Director, etc practically bowed down at his feet, laid out the red carpet told him how thankful they were to have him there. This was infront of all the other IT Tech new hires. This was insanely insulting.

SPECIAL JOBS: You WILL be pulled away to do "special jobs". I spent about 2 weeks straight having to move cubicles, run cable, fire alarm wire, etc. Before starting a job, my coworkers and I would check with the poject lead to ensure we knew what was needed. Then after completing the job we would check again to make sure it was done to specs. Every time we were given the thumbsup. Only to return the next morning to see all of our work cut to pieces and removed and told to do it again because the project wasn't defined clearly by management. Once you return from your special jobs you'll still have all your normal daily work piled up and waiting for you, and some coworkers will be ticked off at you for being gone on special jobs.

OVERTIME: First week there I was told that employees were expected to get at least 45 hours a week. Then second week we were told that we shouldn't get overtime and we would be written up if we did. Two days after that we were told in a mandatory monday meeting that we would be expected to get overtime because of a special project that was ongoing.

LUNCH: You'll have to fist-fight your coworkers to determine who goes to lunch at what time, because phones must be covered the entire time.

WEEKENDS: This is where work/life becomes skewed. It's very common for employees to be voluntold to work over the weekends. God help you if you can't or won't.

STORE TRIPS: You'll be randomly selected to go on store trips (2-3 day overnight trips to a remote location). If you have any kind of reason that you can't go (family/plans/medical issues) you'll be told that you either go or you look for another job.

MEETINGS: Mandatory Monday Meetings. Every Monday there is a mandator meeting. This wouldn't be so bad, but it's at 5pm and typically runs an hour. Annnnnd it could've been an email.

MANAGEMENT: I'll leave this part alone. 

FAVORITISM: There is extreme favoritism going on at Elliott. 

LEARNING/TRAINING: If this is your first job in IT you may learn something. You'll do a lot of cable management and you'll learn to run/terminate CAT6. But mostly you'll just be troubleshooting proprietary issues that won't translate to any real skill development. If this is your second job then I don't see you learning much of anything.

DEV vs TECH: The CIO loves the developers. He tolerates the existence of the tech team. This comes back to the favoritism from earlier. It's a lot like when your parents are divorced and you have to go spend the week at your dad's house with his new wife and her kids. You won't be acknowledged and you better stay out of the way.

PHONES: Glorified Call Center. As an IT Tech you'll be the switchboard operator for incoming calls. This alone isn't too unusual, but once you receive a call for the network team you'll have to waste time making sure you can forward their call to that team. Same with server, security, and camera teams. God help you if you get a call that involves a developer. You'll have to go through ONE analyst and hope the issue is forwarded to the devs properly. You'll never be able to close out this ticket because you'll never get confirmation that the issue has been fixed. Also, while you'll get regular emails from the CIO screaming at everyone to answer the phones. So you know that's fun.

BENEFITS: You'll get nothing until 90 days and then it's a pittance at best. This may be normal at other places but it hasn't been my experience.

SAFETY: OSHA would have a heart-attack. Employees are regularly encouraged to endanger themselves to accomplish a task.

SUMMARY: Like I said there are some fantastic and highly skilled coworkers at Elliott. I hope they find better jobs before Elliott kills any passion they have for IT. If this is your first IT job then by all means take the job to get your resume experience, but I doubt you'll learn anything useful.

ADVICE TO COWORKERS: This is not how IT works. This is not how normal IT departments treat employees. The changes coming to the company are not going to be a good thing for the department. It's only going to exacerbate the current issues worse and add in new issues because of the change of scope.

ADVICE TO MANAGEMENT: Take an ITIL course so you can learn how IT departments are supposed to function. Take a project management course so that work isn't repeated 10 times due to insufficient project definitions. For the love of God, when something major breaks that impacts the entire company: let the entire company know. This allows the  techs to actually work on the issue instead of answering constant calls from every store while the CIO screams about the phone calls coming in.

TL;DR: Target is hiring for about the same pay and you get to see your family consistently.

I regret to share my disappointing experience with Elliott Electric, a company that falls short in delivering on its promises of quality service and professionalism. My interaction with Elliott Electric left much to be desired, and here's why:

A typical encounter: Every interaction with Elliott Electric was marred by inefficiency, disorganization, and a lack of professionalism. Whether attempting to place an order, inquire about products, or seek assistance with technical issues, the process was plagued by delays, misinformation, and a general sense of apathy from the staff.

What I observed: Throughout my dealings with Elliott Electric, it became apparent that the company lacks proper training and oversight, resulting in frequent errors and miscommunications. From incorrect product information to delayed deliveries, the level of incompetence displayed by the staff reflects poorly on the company's commitment to customer satisfaction.

Management: The management at Elliott Electric appears to be disconnected from the day-to-day operations of the business, as evidenced by the pervasive issues with customer service and product fulfillment. There is a notable lack of accountability and leadership, with little effort made to address the recurring issues that hinder the customer experience.

Workplace culture: The workplace culture at Elliott Electric is characterized by apathy and indifference towards customer needs. Rather than prioritizing customer satisfaction and service excellence, employees seem more concerned with completing tasks quickly, often at the expense of accuracy and attention to detail.

The hardest part of dealing with Elliott Electric: The most challenging aspect of dealing with Elliott Electric was the frustration and inconvenience caused by their consistently poor service. From missed deadlines to incomplete orders, the company's inability to fulfill its obligations added unnecessary stress and complexity to my projects.

The most disappointing aspect: The most disappointing aspect of my experience with Elliott Electric was the lack of accountability and ownership demonstrated by the company in addressing customer concerns. Despite numerous attempts to escalate issues and seek resolution, I encountered a dismissive attitude and a refusal to take responsibility for their mistakes.

In conclusion, my experience with Elliott Electric was marred by a lack of professionalism, poor customer service, and a general disregard for customer satisfaction. I would caution others against doing business with this company until they address the systemic issues that undermine their credibility and reputation.

EES loves to promote internally, but there's a COLOSSAL pay disparity between outside sales and practically every other position.

Warehouse employees are generally treated as expendable peons by management, and turnover rate is high. The warehouse is regarded as a dismal pit which you can climb out or, or simply mire within... but there's little to be gained by advancing aside from air conditioning and an ergonomically-challenged swivel chair.

Counter sales is grueling work, and compensation is minimal. You are required to work for months without a raise (which eventually manifests as 1% commission on gross profit), all the while performing the same task as other counter salespeople around you and dumping your profits into the manager's pocket. 

Inside sales is typically the next step, and again comes with a minimal raise - if any. Inside sales handles most of the commercial and industrial billings (i.e., a large portion of the their business) and is paid slightly more than a counter salesperson (typically starting at 2% commission on gross profit).

Outside sales is where every salesperson aspires to be. They are paid solely on commission, which is typically 30-40% of their gross profit. This is an enormous bump up from inside sales, though it's arguable that it's actually a decrease in workload.

Raises are handed out almost exclusively at one-year increments, and are not skill or performance based whatsoever. This can be good or bad, depending on your work ethic.

Climbing your way up the ranks is the siren song of management, but there's little reward to be found unless you become one of the select few 100-or-so outside salespeople. Otherwise, you're left in limbo with the tens of thousands of other employees making meager pay, working long hours, and praying that you never have to use company insurance.

1.  I was given one raise in 3 years. I only had to wait 3 months to receive it. 
2.  Feedback was rarely given unless it was negative in which case it was immediate . 
3.  Answers to questions were too brief to give complete information   The mistake that led to my termination was caused by this issue. 
4.  Management was often unaware of what was going on.   One worker routinely slept at work.   He is still there even after being caught more than 3 times. 
5.  No life insurance or disability is offered except for a small policy that might be enough to bury the individual. .   I  tried to get them to even allow AFLAC or self paid benefits.   They would not.   They did allow a one day rummage sale for a woman who got cancer and lost all of her income. 
6.  The health benefits for a single employee will cost you around $60.  If you insure your spouse, it will be around $450.  If you insure your one child who is healthy with your spouse, it jumps to $800.  If you have dental insurance, it goes higher. 
7.  If you leave for any reason, you lose all earned vacation. 
8.  I have actually heard the managers boast that they love to hire college students because they can use their cheap labor.   If you want to be an underpaid developer,  go to this company. One developer who left is making $20000 more in a position in Dallas.    
9.  Elliott does offer flexible work hours. 
10.  Very unforgiving of any mistakes. 
11.  It takes about 7-8 years to get up to $48000 from what I have been told.   Most programmers are paid $41,000 or less. 
12.  The CEO seems like a good guy who is unaware of problems beneath him. 
13.  In fact, the CEO approved a standing desk arrangement that improves health and productivity.   The lead developers have yet to implement even one. 
14.  Other than being poor managers, the leads are positive individuals who try to create a laid back work environment.   
15.  There are very few software developers over 30 at Elliott Electric. 
16.  VB is not one of the best languages to gain  experience for other employers.

I work as a delivery driver working 5:00 am - 5:30 pm most days.  They are not flexible as they promise. I had to drop college classes because I missed so many days because they made me work over time and threatened to fire me when I tried to leave to go to class.  I make 10 an hour and they made a big deal when I asked for that and then the guy hired after me makes more than me and I have worked 5 months longer than he has and we both do the same thing with equal amount of experience.  They are excellent at micromanaging you.  They call you all the time when you're on the road "where you at?" which they can track where you've been and where you're at so it really doesn't make much sense.  You are entitled to a 45 minute lunch break but I have had to cut mine short numerous times saying that they need me to deliver something.  They love to make busy work like sweeping and cleaning which I don't mind I actually like sweeping but when I am the only one that sweeps while everyone is sitting around joking and the warehouse manager tells me that he is going to make me sweep instead of just asking.  They get on to you for taking water bottles that is labeled "free" up front a lot too.  The job isn't that bad if you don't have a lot going on in your life but if you're busy don't do it because they don't really care most of the time it seems.

I typically came into the office around 6 A.M. CST to open up the building for the warehouse deliveries for our customers. In the morning after opening there was a substantial amount of computer work consisting of email's, RMA's, tracking of product for customers and looking over job environment construction for bid-outs. I worked at the front counter taking customers for about 3 months before they moved me to counter sales manager and then to inside sales manager. This involved both the setting up of events for vendors, for the customer and doing every position in between for the RDC in San Antonio T.X..
I learned a great deal about warehousing of electrical equipment and from start to finished product. Having typed this, that means , too me, that I was able to see a product from manufacture to distribution, to customer, to customers client, and eventually to the finish product for the end user. The hardest part of the job was being overworked. I was doing the job of four full time employees without the proper compensation for the scope of work. Other than that I really liked interacting with the customers to build and complete assigned jobs. The fast paced  environment and people interaction was most definitely the highlight of the job.

This is not a company i would recommend unless it's a last resort. The workload is heavy and the pay is mediocre, which is to be expected in a warehouse. The big issues lie with potential for advancement/raises and equipment maintenance. For advancement at the Houston location if you're not an Aggie, you're not advancing far. If you don't know the higher ups personally, you're not advancing at all. In the two years ive been here i should note I've seen two exceptions, both coming from necessity rather than opportunity, however. On the other hand maintenance is in a sorry state. They spend bottom dollar and it shows. Equipment has regular faults (hydraulic leaks engine problems etc.) Routinely breaks with only just enough maintenance to get it barely serviceable, and new equipment just means we got it from another place that was tossing it because it was too old for them. The warehouse situation is even worse. No organization. Numerous potholes within the warehouse. And many racks and shelves are bent and damaged, some of which ive seen supporting several thousand pounds of wire. It's not a stretch to say that if OSHA were to thoroughly investigate, this RDC would likely be shut down. 

In summary, you're not there to work for a cutting edge employer or to learn or advance in the ranks, for that matter. 

You're only there to earn someone else their yearly bonus, and it shows.

Elliott is an excellent company to work for!
The opportunities for career growth are endless as long as you stay hungry to learn! The leadership team is quick to jump in and assist their departments in times of need. It is very rare that I see our leaders in their offices. They get out and work in the warehouse just like everyone else. The leadership team at the RDC in Farmers Branch makes it a point to show appreciation to the employees through small gestures, events and incentives! 

The facility is well kept, opportunities are shared with employees before they are shared publicly and general information is frequently communicated in several ways. (Newsletter, daily huddles, emails, meetings, etc.)

Today, everyone is looking for that "instant gratification", with Elliott, the leadership team watches everyone overtime for promotion potential as well as encouraging professional growth. As long as employees are patient, reliable, hardworking and follow guidance given, they can have a great future at Elliott! 


Have a hard time keeping employees who have skills prior to working there. But lowballs you so you can show your worth with promises of better wages down the road, and says its just company practice. When it comes to review time, you are told upfront there is no raise involved with this review. That the raise comes yearly, not quarterly. There is no point in the review in my opinion. Had I known this, i would not have wasted 4 months there in hopes of better pay, something, to show I was appreciated for not being late, coming everyday, and doing a fantastic job. But no, nothing. And to add insult, the store I was at was the lowest paying store. My job at another store, the same exact job was $2.00 more then I started. Typical big chain store, with big chain store mentality. I didn't stick around for the year to get a .25 cent raise, I left for a place that values a good employee. The next thing is always better. The Insurance is not great at all, you'd think a company with a large workforce of close to 500 employees can provide better insurance but they don't. The insurance at Walmart is much better.

I came to Elliot  With  an open mind thinking that a billion dollar company would be a great company to work for but was not the case at all . I was a overnight delivery driver and the u would have do with a 8 hour window was  Ridiculous. 1st you have to pick 2 waves for your deliveries to each  Location u are  Schedule daily and also have to be in a warehouse there is a 110 or a above picking items for more than 4 to 5 hours and also rapid items . And also loading your  Pellets that you have created throughout your picking  Process. Your truck was always over weight  and u would  not past a DOT standers and rules and regulations for the road if u your stop on the road and all so No DOT card  Required it because  They don't wanna pay you What  standard DOT requirements make for have DOT card.  No opportunity to events in the position also at this position were underpaid by $3.   Also management was very friendly with hr and seeing very biased to claims and also support for anything or  Anything that you bring to their attention that your HR.SO DONT WASTE YOUR TIME WORK FOR  Elliott electrical supplies because if you're not a white you don't matter to them that's what I feel and thank u for read this.

Top Job Titles	Average Salary
Delivery driver 19 salaries reported	$19.32 per hour
Warehouse associate 14 salaries reported	$18.50 per hour
Counter sales representative 12 salaries reported	$19.20 per hour
Cycle counter 3 salaries reported	$20.67 per hour
Order picker 10 salaries reported	$16.60 per hour

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