hvac technician

air conditioning technician

area coordinator

warehouse associate

hvac supervisor

Elmers Home Services Heating & Air Conditioning

Working here during my first two years was truly a great experience. I enjoyed the work, the morale was high, and the people I worked with made it feel like a team environment. I felt valued and genuinely looked forward to my role each day.

Unfortunately, the last year had been a completely different story. The company has undergone significant changes that drastically impacted the work environment. Many members of leadership lack experience in the company’s core operations, and support for employees is inconsistent—often influenced more by personal relationships than performance or need.

Those responsible for generating revenue often find themselves overwhelmed and undervalued, creating a culture of frustration and burnout. Regional leadership appears disengaged, offering little direction or support while placing additional pressure on already strained teams. A lack of organizational structure has led to confusion, with employees operating outside their roles and creating tension across departments.

The workplace culture has deteriorated, with persistent drama and a noticeable lack of professionalism. Supervisors in key departments were stretched too thin to provide adequate oversight, leading to repeated errors and miscommunication. The premature merging of multiple business lines into a single “call center”—which was severely understaffed—only worsened the situation, forcing employees to juggle emails, calls, and interdepartmental requests with minimal resources.

What’s most disheartening is the disconnect at the top. Leadership seems unaware—or unwilling to acknowledge—the ongoing issues affecting both employees and customers. Valuable feedback from frontline staff is overlooked, while poor decisions from less-informed voices are given priority.

This experience has completely changed my perception of what a stable, well-managed company should look like.


Working at Strada made me not want to work in the electrical trade.  The reason is that I’ve never experienced as high a level of cutthroat culture as I have at Strada.  If you are new to the Electrical Trade and aren’t familiar with how it works, here’s some insight:  There are people called “Leadmen”.  They are the qualified electricians who are at a “Journeyman” level in terms of skill and knowledge.  They are the only important and valued people at a work level in the company, because they are the ones doing the work that makes the company money.  Then there are Electrician Helpers/Apprentices.  This is what I was.  They are subject to the whims and abuse of the leadmen, and no one cares about them.  This creates a dynamic where you can get abused, disrespected, and not trained(as promised by Strada), and no one cares.  If you complain, you’ll just be fired.  I was disrespected, and used as an extra pair of hands to hand tools to the moneymakers, and do basic, menial work, while the Leadmen horded all the electrical knowledge in order to compete with each other and keep all the money, recognition, and promotion for themselves.  This was very offensive to me, because I was in my thirties, as a grown, mature man, being treated like I was 17 on a regular basis.  I even showed initiative by buying tools I saw around other crews, and was openly ridiculed for it.  I was also disrespected by the hiring manager when I interviewed.  Do not come here if you want to become the image of what a professional electrician is:  You will not achieve that in this group of bandits.  I ended up leaving because of the non stop disrespect, because I wanted to work hard and be a true professional, and my coworkers wanted to milk the clock and work slow on purpose so they could get a bigger paycheck.  

I worked for this company for approximately four months as an HVAC service technician. My experience was not what I expected based on the position I was hired for.

Although I was hired as a service technician, I spent much of my time performing installation work instead. Employees should also be aware that travel requirements may be greater than expected, including trips to Birmingham and other locations.

My biggest concern was management. Communication was often inconsistent, expectations were unclear, and decisions seemed to change frequently. This created unnecessary frustration and made it difficult to perform the job effectively.

Toward the end of my employment, I was terminated after an issue involving documentation in ServiceTitan. I disagreed with the decision and felt that it did not accurately reflect my overall performance. I was also involved in a dispute regarding company property and my final paycheck, which added significant stress during my departure from the company.

I also observed practices that raised concerns for me regarding job planning, travel arrangements, and project organization. On one occasion, I traveled out of state for work only to learn that the project could not proceed as expected.

While some employees and managers were professional and helpful, my overall experience was disappointing. I left feeling that the company did not provide the support, communication, or leadership that I expected when I accepted the position.

I would encourage anyone considering employment here to ask detailed questions about job responsibilities, travel expectations, management structure, and overtime policies before accepting an offer.

Working at Strada Services LLC has been an incredibly rewarding journey of professional growth and opportunity. I started my career here as a Permitting Coordinator, where I was immediately impressed by the supportive environment and the emphasis on learning the ropes of the industry. The company truly recognizes hard work, which allowed me to transition into the role of Licensing Coordinator. In that position, I was able to sharpen my organizational skills and take on more specialized responsibilities as our team expanded.
Now, serving in a supervisor role, I have a front-row seat to the amazing evolution of this company. Strada has seen immense growth over the last few years, but despite our increasing size, the leadership has maintained a culture that feels like a community. It is inspiring to work for a company that doesn't just hire people to fill seats, but actively invests in its employees' long-term success and promotes from within. I am proud to be part of a team that is constantly reaching new milestones and look forward to what we will achieve next.

 I enjoyed the opportunity to learn something new daily, and as a apprentice I did. Unfortunately I can't say that the supervisor or management are supportive OR that there is fair compensation. During training our supervisor made it VERY CLEAR that he didn't want the burden or responsibility of teaching the new hires. He was good at his job and informative, but he was responsible for the training process over about 6 to 8 people at any given time and his attitude was nowhere near respectful or understanding. We were hired with ZERO experience and he would voice frustrations, say rude and demeaning things whenever a person struggled and even berated employees in front of others! 

 $14/ hour is the starting rate for this position (Apprentice) and after 17 weeks you get switched to production rate (piece rate) meaning in order to make 900 or so dollars a week you need to complete 2 and a half houses between 2 people a week. This is honestly do able under the assumption that these homes are uniform and are at least somewhat free of obstruction , and that materials are available but more often this wasn't the case. Add to that the fact that you must spend your own money for many of the tools you will need before getting out of training and gas driving to worksites before you get a company vehicle and you have a very unsustainable employment model.

I have only worked at a few different electrical companies in my 25 year career but I definitely found my home working at Strada. After half a year of working in the field I was promoted to Supervisor and 5 short years after that I got promoted to Manager of my own shop. Joe Strada and his Family has made the company a very Family oriented company. You feel like your work is appreciated and that is what makes you want to work harder.This is definitely not the same company if you look at Strada as being Del-Air! We have more qualified Managers and Supervisors in place and a way better working atmosphere. If you are a hard worker and have a positive attitude it is very easy to move up in the company. The only people who can not make it working here is the people who want to come to work and just watch the clock. Piece rate is very fast paced and every minute that you are on the phone or sitting in the work truck it is money you are losing. I have worked piece rate my entire career and I could never do anything else. Also Joe Strada is the only Owner of a company that I have ever seen actually come out of his office, put a tool belt on and run wires and complete a rough. #STRADASTRONG

Unfortunately, the benefits package barely meets basic requirements, offering little support to employees, and the Benefits department will not be able to answer any questions accurately or kindly.

Leadership is consistently ineffective. There's a lack of communication, poor decision-making, and little support for staff. Promotions often seem based on nepotism, not merit.

The work environment is unhealthy, with constant tension and low morale. It's hard to stay motivated in such a negative setting.

The company is struggling financially, with frequent layoffs creating an atmosphere of fear and insecurity. There’s no sense of long-term stability.

Career advancement is often reserved for those with personal connections to management, leaving qualified employees with little opportunity to grow.

TLDR: Unfortunately, Strada Services is a sinking ship with no opportunity to advance your career, and no Benefits or pay  to make up for it. 

 My experience with this company in a nutshell has been primarily poor management characterized by favoritism in promotions, family in particular, lack of leadership, lack of training, and dishonest communication. The work environment is hostile in parts when having a question or concern about project details with inadequate guidance due to a complete lack of communication on the part of management in charge. Attitude problems when asked legitimate questions about a situation, complete lack of communication when onsite from anyone listed to contact for questions and concerns, questionable pay practices, management not assigning jobs for employees to clock in accordingly and then asking questions about why this and why that. Certain managers discouraged involving Human Resources when raising workplace concerns. Instead expecting you to “address the issue with the person directly.”All around just not a good environment for work. 


I worked here for approximately 10 years. During that time the warehouse went through multiple supervisors. Unfortunately, the constant changes in leadership led to a lot of micromanagement and inconsistency. my last supervisor in the electrical area relied on a translator to communicate with employees, which often caused misunderstandings and made daily operations more difficult. There were also clear preferences shown toward certain employees, which affected fairness and morale. Over time, good employees were let go and hours reduced across the team. Although I was hired as a full -time employee, I eventually ended up working part-time because the electric warehouse supervisor would not allow me to complete my scheduled hours. This created instability and made it hard to rely on the job long term. There were some positive coworkers and moments, but overall the lack of consistent leadership and reduced hours made the experience challenging.

Beware!  On the surface they pretend you are apart of a great team and that they care about their employees.  They do not at all care about their employees; everyone is just a number.  Once they are done using an employee to fix a mess; they let them go.  The environment is toxic with corporate backstabbing by fellow coworkers and they are micro-managers.  They treat their employees like children and are disrepectful.  Executives within the company lash out in anger when they are stressed out.  Some executives have absolutely no control over their emotions, so everyone is always walking on eggshells. I personally experience male chauvinistic behavior on a daily basis, so nothing I said mattered.  Financial matters are not handle wisely at all, which is why the company is going under.  There is no stability at Strada.  You will be released due to finances because the leaders don't have common sense to remove the money pits from the company, or because they are done using you for their purposes.

Top Job Titles	Average Salary
Hvac technician 62 salaries reported	$85,000 per year
Air conditioning technician 14 salaries reported	$85,000 per year
Area coordinator 11 salaries reported	$18.36 per hour
Warehouse associate 8 salaries reported	$18.75 per hour
Hvac supervisor 5 salaries reported	$81,938 per year

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