team member

manager

crew supervisor

bartender

prep cook

Emagine Entertainment

I worked here for a little bit before I realized this job wasn’t the right one. I always had to work overtime when I was an usher or a concession attendant which I almost always was. And I was told that they don’t pay for overtime. Most nights, I worked until 1:30 am to 2:30 am when I was only scheduled until 1 pm. I usually don’t mind working occasionally longer then scheduled if they needed help. But when I have a second job in early mornings and overtime is a regular occurance, it can get frustrating. As far as training, if I didn’t speak up when I was assigned a new role for my shift, I wouldnt have received training. The only time that they actually knew I was training was when they put it in my shift notes when I received my schedule. On top of this, I was told that I would be able to train on everything that I was going to do before the Christmas rush (I started a few weeks before Christmas). However, I was trained as a cashier, the most stressful position, on a Sunday the opening weekend of Star Wars. And when I say this is a stressful position, it is. I know technology very well and have worked cashiers before, but the computer was way too complicated to learn on the fly. The person whom they made train me didn’t have much time too since she was also working the cashier. So, it was frustrating to have to try to figure it out on my own. However, once you know what you are doing, it’s not too difficult but communication is lacking from the higher positions. But the most frustrating thing was the lack of knowledge as to who my manager is on duty and their names. In my other jobs, I always knew who my bosses were and their names, as well as had regular communication with them. Here, I felt overlooked and as a needed but invalued team member. The only person I knew and worked under was my usher leader and he was paid the exact same as me. He is the one who trained me, not the managers who should have had more hands on.  I understand that this is a busy place and understaffed,  but there is a reason why it is understaffed. Not a place I would recommend some working in unless you are good in a high stress job with a hands off manager. Honestly, I left because it was clear that they do not care about their employees. I do not recommend this job to anyone especially as their first real job.

Overall, Emagine is a very fun and friendly work environment with the very worst part being the worst part of most customer service jobs, the rude customers. 

To get the few bad things out of the way customers will get mad for the silliest reasons and you just have to take it with a smile but, as i said before, thats most customer service jobs. The management is largely very friendly and have been kind and helpful in most cases. There are moments when someone is having a bad day and then working with them ruins the morale for entire day because it starts at the top. Another thing to keep in mind is low pay. That said its not a very difficult to job to get and outside of the covid-19 pandemic they were almost always hiring.

The good things about working there generally outweigh the bad, though. Easily the best part about working there is the people that I've met. Some of my best friends I met through working there and everytime I went in there was almost always somebody whose presence would make my day better. Staff and Management alike all are usually very motivating towards others and in my case I wouldn't have gotten the promotions I did if not for the encouragement of my co workers and management. Easily thats the best reason to work at Emagine. On top of that its a very easy to learn and easy to execute job at the entry level with the worst part being that you have to get used to your feet hurting after a shift because until you work box office, which you won't even be working all the time, you'll be standing for most of your shift. There's also never a problem having enough hours because even if you dont get enough theres a guaranteed chance someone will have a shift you can pick up for some extra hours so that makes up for the low hourly pay.

My experience working for Emagine has been largely positive and I most certainly felt appreciated as an employee there for the most part. Its a fun and friendly environment to work in and will certainly be enjoyable to work for, so long as you can stand being yelled at and occasionally having sore feet after a shift!

An average day consists of selling tickets and concessions, preparing food, and helping customers in general. You'll have to do plenty of cleaning and upkeep work between showtimes, but the environment is one that allows for you to talk to your co-workers during most of your regular duties.

I can honestly say that, in terms of the work environment and experience itself, this job is easily my favorite so far (including full-time high-salary jobs). The managers and crew supervisors tend to be pretty great people whom you genuinely enjoy being around. There are also some good perks that come with the job.

However, the pay is abysmal. I left after a couple years of working there, and my employee reviews indicated that I should have gotten about 3-5 raises over that time. Raises weren't being allowed, and long-time employees were effectively being dragged towards minimum wage as it increased. Additionally, you are required to work at least half of the major holidays, for which you do not receive holiday pay. I would be able to understand these decisions if money was in short supply at the company, but the theater I worked at received multiple major renovations and some decidedly expensive lobby decor.

Overall, I sincerely wish that the upper management would find some way to adequately compensate their employees. Freezing wages is unfair to the employees who work there, and it drove a great many good employees to leave their jobs after many years. If the job was actually a viable option for making a living, even with minimal life expenses, I would have happily returned to it in a heartbeat.

I loved working at Emagine. I worked at the one in Macomb, MI on 23 Mile Road. I became very close to all of my coworkers and I made a lot of great friends. You’re allowed to see free movies when you’re off the clock and you get free popcorn and drinks. The work is very simple and it’s pretty relaxing during the week days. This may sound great, however, the building is under new management and ever since about a year ago it’s been going downhill. Managers DO NOT listen to their employees or take them seriously. All of the managers are pretty young and the supervisors are the same age as most employees which causes problems. Fraternization is a huge issue which leads to many workers not knowing who to listen to. When you’re a normal employee you have almost 20 different bosses in this small movie theater (no joke I just counted out how many were there when i left). It’s pretty overwhelming when you have 20 different people trying to tell you what to do. They will take advantage of you if you show any sign of caring for the company. As soon as I showed interest in a promotion they toyed with me for over a year making me do a million different things before finally allowing me to be the 21st boss. It’s a great place to work at first but don’t stay for too long and remember, It’s Just A Movie Theater. Oh yeah, and they understaff almost every day because they have a 19 year old making the weekly schedules.

Overall they are nice people, however, most of them will allow customers to walk all over you (which they definitely will). One in particular has a confusing attitude. One day he'll seem fun and friendly, the next he'll make passive aggressive comments towards you or your work. Has caused a few people to quit based on his behavior and unprofessional attitude. The best people there work very hard and are very kind but go unnoticed or they're treated poorly. They will stand up for you if you're being wronged by either customers or other employees and managers.

I honestly loved my job there but the customers were so terrible that I would dread each day. Plenty of times where employees, me included, have been berated and even assaulted by customers angry over us simply having sold out shows. They will do everything to take advantage of you and demean you and your working class status. I have had a few good and kind customers, but unfortunately the bad far outweigh the good.

One of the best things about this company is they will give you work if you need it. I've rarely ever been short on hours and lots of times you can pick up someone else's shift if you need more. They are very flexible if you need time off or are in school. You will always have your job there unless you choose to leave or you're a poor enough employee to get fired. The only times I've seen people get fired were for extreme reasons. They are very patient with their employees.

These jobs/employers seem to be getting worse and worse no matter where I go. Training was extremely poor. This place has so many managers and supervisors you won't know who to report to. Forget being cross trained, I continually got stuck on making popcorn, standing there for hours just making popcorn. And when I was taking an order or two, it was most likely from a patron that was either complaining or just plain rude. They can't keep people and they are constantly making requests for people to come in to fill in shifts because people don't show up. Well the pay is well below average, I can make more working at McDonald's on an hourly basis and not have to kill myself. I was assigned to ushering, which come to find out it's not just ushering, it's mopping floors, dealing with drunk moviegoers, taking out trash, cleaning soda machines, vacuuming, sweeping, etc.

My time at Emagine was great except for my last few years when Upper management rolls were given to those who non deserving of the job advancement. The upper their managers will not train their co workers and expect them to be efficient at new job duties. Floor presence from upper managers is almost non existent and and it's rare for them to work late shifts on high volume periods. Good for entry level jobs but management is not worth pursuing unless you have friends in the corporate team. Also the crew members make almost as much as the lower level manager on staff making the low their managers not motivated to want to do excess work as they are barely being paid more then those not dealing with guests and getting yelled at by them on a weekly basis.

Emagine is great in the beginning, especially if you're a high schooler looking for a first job, but beyond that it's too demanding work for too little pay. Often times there arent enough people sceduled to support a big rush and dont get me started on cooking. If you are trained as a cook (i am) often times you will have little to no help and a fryer full of orders. 

However,
I like my coworkers and my management team a lot which is something i cant say about any other job ive worked. They provide a fun and understanding work environment.

All in all, its a good starter job with great staff, but doesnt pay enough for the work load given (at least for cooking)

I actually loved the job up until covid struck. Before that day the management from the corporate office without how they were like a family and they treated all of the management team like family. Once covid hit and we got laid off, we were told we weren’t even allowed to contact the corporate office. We went from family and friends to our own corporate office, completely ghosting us. To this day i still can’t a call back from anyone so i could get some of my personal things i was using for catering events. Apparently they are lost some of my equipment during the shut downs. It’s sad when you work so hard and make so much money for a company to only have them toss you out like the days trash. Profits over all for Emagine

I love my coworkers and managment. Which is why I'm so hestiant to leave, but they don't treat cooks that well, management does their best, and i know its not that simple, but its frustrating a few people have quit the job entirely or just the cook postion. Its only 50 cents more for a horribly stressful enviroment on busy days. Long hours for only $12 dollars, very demanding work. Its hard to balance my work life of 40 hours a week with friends family and personal. The call off limit is only two days for every 90. Its a bit unfair. 

Top Job Titles	Average Salary
Team member 46 salaries reported	$13.14 per hour
Manager 9 salaries reported	$20.81 per hour
Crew supervisor 14 salaries reported	$17.18 per hour
Bartender 9 salaries reported	$13.17 per hour
Prep cook 6 salaries reported	$15.00 per hour

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