delivery driver

warehouse associate

customer service representative

parts driver

driver

Empire Auto Parts

First of all, I wasn't going to accept the position because of time constraints due to transporting my child to and from private school. I was offered a part time position with the understanding I could only work from 8am to 3pm. The warehouse supervisor  apparently decided to have an attitude towards me from the time I walked in on starting day. He seemed surprised of my time constraint which showed the lack of communication between the HR employee who hired me and himself. During my 30 day tenure, I only performed one day of performing shuttle driver duties which was what they hired me for. They have a worthless employee  who hurt his shoulder and could only lift five pounds, and consequently he was placed in my position as shuttle driver, while I was placed in his delivery position. This worthless employee milked his shoulder injury as long as possible. Once another new employee was hired the poor excuse for a supervisor decided to contact HR and have me terminated because I was unable to work beyond the 8am to 3pm time constraint which I had. In hindsight, HR only hired me because they were shorthanded and they needed a sucker to help them out until they were able to find another new employee who could work the long hours needed to complete the job. I feel that what goes around comes around and karma will ultimately deliver severe consequences to the despicable supervisor and the worthless delivery driver with the never ending shoulder injury. May they both R.I.P.

Job is very secure. If you do your job you will not lose it. Pay is good for the work you do. Communication between departments needs work. Great job to just do your dues and go home. Management is decent/above average compared to other companies. Not a great place to shine with hardwork/going above and beyond. Moderate pay raises. Moderate benefits. Growth is based on years of service and with minimal opportunities at starting location . Company is ever growing with opportunities to relocate to new facilities. Thats your best chance of moving up quickly. Overall job is reasonable comparably for its warehouse/driver/CS roles. Company has been working on improving its structure. So this review may be irrelevant but still worth considering in the coming years. Observation from baseline roles. 

To edit on indeeds confusing star ratings
Job work 4 stars 
Life balance 2-3 stars (expect to work OT dont make plans on weekdays.)
Compensation 4 stars (good pay, yearly bonuses, good pay raises.)
Benefits 2-3 stars (i am biased on what are considered good benefits. Better then nothing.)
Job security 5 (management is very reasonable.)
Advancement 2 (debatable on what roll you take in company. From observation you are stuck until a new facility opens or someone above you retires.)

To those like myself who have worked at a company similar to its structure. Like a competitor or amazon/ups/fedex. This is a step up and probably the best of them to work for. 

Manager made this company sound better than it is! This place rushes you to load parts in van! Tells you to deliver them the fastest way possible,butt you are being tracked with a GPS unit in every van! If you break hard it sounds,turn hard,bumps on a turn will set it off,you can only do 5 over speed limit,you aren't just a parts deliveries person,you have to do your own inspections on every van you use,they bounce you around in different vans,during covid 19.vans aren't being cleansed!you are a sales person to! You have to inspect parts before delivering them,and inspect them as you pick them up,and you have to call office every time you pickup parts,and report them in to be put on your run,you do credit reports,if you don't call in credit reports or parts they will give you a written warning!you have to scan in and out every part you take out and bring back before you can go home!scanning is very slow,you are driving a minimum 200 miles per day,and when you get overtime they send you home early at end of pay period so they don't have to pay overtime.its a job.not happy with there rules and the way they treat drivers.if you have one accident they fire you or may give you a break and put you in the warehouse if they like you.

When I was first hired I love the job itself, talking to the guys at the shops, some very colorful. But, management is brutal when it comes to what I see to be small mistakes. Constantly being corrected and overseen by multiple individuals since they didn't have a manager for 50% of the time I was there. Some of the people who have worked there for a while are not welcoming to new hires unless you are related to our know someone in management. If you want your review to obtain a raise you have to hound HR or management. This company tries to pull the smoke and mirrors with free lunch or "employee appreciation" days,  but it's just that. I would see some supervisors from other departments say and do real questionable and unprofessional things to other employees such as putting their personal business out in the break room because they were too ignorant and lazy to go to a private office. I have to say the best part about my job was my customers, that's it. Not to mention I was let go a week before Xmas bonuses and two weeks before Xmas itself. Let go over Microsoft Teams. That's what I got for 2 years. Save yourself the headache. 

A typical day: answer calls, answer calls, rolling your eyes multiple times for multiple reasons, send out an email or 2, or 5…take a 30 min break (UNPAID) then answer calls, and more calls….go home & repeat the next day. The work itself is easy, if you actually understand what you’re doing. But after a while it gets overwhelming especially if you’re asked to do more tasks which I think agents should be getting paid more for. Don’t expect to have any work & life balance. The new HR staff will bug you for a doctor’s note for ANYTHING. There are some staff members who don’t know how to WORK THEIR WAGE/MIND THEIR POSITION 😂 Beware of the snitches. Customers can be very rude (Les Misérables as I like to call them) Having to work with the staff in the other locations via phone & email is so annoying because they do certain things differently than NJ (which I don’t even understand why when NJ is the headquarters but whatever) & it can be confusing. The other offices don’t grasp the fact that the NJ office is 100x busier & still expect help weekly. Also some of the supervisors/management from the other locations are trash (sorry not sorry) 

This job is not worth the ware  on the body that you get, for the amount of money they are willing to pay you. I never recieved my probationary review for a raise even though i was told mutiple times that it would happen but they were busy, mind you i had been there over a year. The benefits are trash you have to pay $2,000 in medical bills before you get any help from the insurance provider. If you inform management about a problem, it i will say honestly 7/10 times takes a good amount of time to get to. And Upper Management is trash, more about the well being of the company than workers. For example, they will make you drive in the snow to tell you to go home. This is place is a decent stepping stone to get one by for a short amount of time but definitely not worth the stress mind and body wise. If you do need to use this as a stepping watch your back in there because everyone isnt looking to help you even though it may seem that way.

Easier job but extremely boring and never consistent one day you could be off at 330 instead of your scheduled 430 PM and somedays your off at 6 or 7 PM very hard to maintain a life after work it's always a set schedule other then what time your getting off always in at 8pm (when they first hire you) then they try to make you come in at 730am after being there 3 months but its 8am to blank 
All you do is drive and unload parts and get signatures and money if that place has to pay really weird job really only a good place to work if you have no life at all it's always Monday through Friday 8am till when your done really not a great place to work if you wanna take time off or need to do something during the week because any time off during the week counts against you

For the Seaford location don’t waste your time. Salesman there is two face. Lies and deceives everyone. Toxic work environment. Not clear who your boss is because everyone is trying to be your boss. Racist employees and managers, bigotry running rampant. Company should be shut down. New rules everyday because salesman lies direct to boss in Maryland. Savage manger is a incompetent boss. Doesn’t know what is good or bad. The salesman will lie and she makes decisions off of emotional issues not good for company. They make the job harder than it has to be. Restrictions are abundant here for no reason. Not trusted to make simple decisions have to call to much for various clearance. Avoid at all cost to stressful for a simple job people make it completely useless.

High amount of redundancy, takes forever to get a hold of NJ when trying to resolve customer or other issues, get a different return or credit policy depending on the rep you speak with so nothing is consistent, warehouse workers seem to be blind when checking for damage to parts before they send them up to deliver. Only reason I stayed for as long as I did is because I had great driver supervisor who did his best to run things while battling corporate management. 

Oh, and not sure if this changed since I left, but they left me on bald tires for about a month. Drove about 300 + miles a day. Couldn't pass any type of safety inspection if it came down to it. 

What is the best part of working at the company?
Absolute worst job that I have ever had-horrible management, falsely accuse employees, ignore unsafe conditions to work, and allow others to do most anything that they want-and forget about promised raises.

What is the most stressful part about working at the company?
Management pays no attention to customer issues- especially if it could cost them $. They are making a huge profit, and allow things to be ignored for the sake of the dollar

What is the work environment and culture like at the company?
It is more like a CULT- and rocks along if you play their games

What is a typical day like for you at the company?
n/a- different every day .........must be prepaired for "stupid" around every corner

Top Job Titles	Average Salary
Delivery driver 224 salaries reported	$19.04 per hour
Warehouse associate 62 salaries reported	$18.43 per hour
Customer service representative 23 salaries reported	$18.83 per hour
Parts driver 3 salaries reported	$19.00 per hour
Driver 19 salaries reported	$59,495 per year

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