shop technician

equipment technician

field technician

sales representative

recruitment manager

Empire Cat

I will admit, i loved my job, loved the people i worked with, worked graveyard in the warehouse. However, they hired a new Warehouse Manager and she is the worse type of person you could possibly have. She started cleaning house of all the high paid employees. The guys who have been there a long time. There company policy pertaining to infractions at work is, warning, write up and termination. This manager just terminates for the stupidest things.. They had a female forklift driver who ran someone over with the forklift and she was only suspended and returned to work, i myself ran into a pole by accident and was fired the next day, never had and prior accidents. I had just had my review and my shift supervisor rated me above average and considered me to be extremely trustworthy. They never took that into consideration. They never talked to me or asked my any questions. 

It use to be a great company to work for with the old management, but not anymore, I was told by a few friends that work there that they hire noobs now and immediately make them supervising leads with no experience, because they are her drones and will rat on you or take videos of you with there phones, post them on the company web page and get you fired the next day.

Pretty bad "work culture". Management is beyond terrible and completely unable to perform their duties as "leads". No communication, no support, they do what they want to do. I guess they earned it? If you're not buddies with the big dogs, good luck because you'll be squeezed out like the pleb they think you are. If you can't tow the line and drink the yellow juice, you're a big problem.

Allegedly a values based company, but you won't find any alignment in values anywhere. Safety is supposed to be paramount, but there is an absolute metric ton of safety issues happening that just aren't being addressed. I'm surprised someone hasn't been killed. Oh wait, we did have a fatality this year. Safety doesn't mean a thing if money isn't being made. That's just the tip of the iceberg.

Benefits aren't anything to brag about. They're actually quite mediocre compared to a company of similar size and profit. Of course, you'll only hear how great the benefits are and told that there's no need to improve them.

What else is there to say? If you want to give it a try, go for it. Some people like to be treated like dirt I guess and stay in the school yard. If you're smart, you'll stay away and look somewhere else. There's a reason things are going the way they are. Either read the writing on the wall or ignore it and suffer.

I come from a family of miner and was a miner myself. Always heard such great think about this company. So I jumped at the opportunity to work here. I've have never regretted a decision so badly. I have constantly been screwed over since I started. If you love high school drama you'll fit right in. Build leads refuse to train or help newer technicians and spend more than half their time talking smack about other employees. You'll be promised training that never comes. You're told it takes a few rebuilds before you get the hang of it, but after one with zero training whatsoever you get dropped like a bad habit. I have never felt so un valued in my life. Not once in my working career have I ever been called lazy until I worked here. They preach team work and family values but if you're having family related hardships you get a warning about performance but can't take time off because you get a warning about attendance. 

Material to make parts was often not in stock. So time was spent looking for material. Making it hard to meet projected time allowed. Also tooling keeps being taken to other areas of building. Or other machines so more time wasted every day. Looking for tooling assigned to a machine. & Supervisors were often outside smoking. So not available to answer questions. Then some act as if you are bothering them to ask a question.  Or interupt their texting home. Or playing Games on computer. Then when they just make up something to say. That doesnt make sense. You get told if you dont do as told. To pack up & go.. No problem. No wonder they cannot keep help..

I’ve fought tooth and nail to earn every credential, every deployment, every ounce of technician-grade respect. What I’m about to say isn’t bitterness—it’s calibration. Empire Cat presents a polished front during interviews, but once you're in, the story changes. Promises made? Disappeared. Respect for your grind? Absent.
They’ll smile, nod, and pitch a vision of growth and support. Then they’ll reverse course and leave you questioning your place. If you're expecting mentorship, technician dignity, or even basic professional courtesy—look elsewhere. This place prioritizes its own interests, not yours. If you're not serving their agenda, you're sidelined.
To every new mechanic out there: protect your time, your grit, and your emotional bandwidth. Don’t let Empire Cat rewrite your story.

The job was great to work for. You would get paid weekly. They even hired people with no visa. They changed payroll and started hiring anybody with no experience just to get the job done. When actually they made it worse. They take full advantage of hard working individuals who take their job seriously and throw them under the curb when something goes wrong. The pay is not fair. And hiring women to work with a ware house full of guys is the worst most stupidest thing to come up with. Their should be a policy for the women who work their to dress appropriately with out showing any chest, belly or thighs. You get harassed if you show up to work early. And they try to fire you if you don’t stay past the work hours.

I start early 5:30A to 6:00A to support clients located on the east coast.  I prioritize my email and start completing my many tasks.  Dispatching, ordering parts, invoicing, purchasing etc. . . 

The teams I work with at Empire are great, I enjoy every day at work because of the great people and our company values.

The hardest part of my job is having to tell a client we can't provide a service or that the time frame isn't quick enough.  I strive to provide the best service at every level, but some items are out of my control.

The best part of my job is the feeling of accomplishment at the end of the day when I know the clients have received exceptional service.  Their happy and that makes me happy.

Show up play the game and take your money. If your good at the corporate game this is a gem for you.

Probably above average benefits if thats your thing, but what good is having benefits if you dont have time to use them.  If your a technician expect to be given overtime whether you like it or not, typical salesman sell work to get their commission without thought for your well being.

Be very mindful about exercising your rights as an employee to protect your health and safety, document everything.

This is probably a good name to put on your resume like Apple, Meta, Google etc etc but I would personally recommend getting the experience then finding something more niche. 

The day begins with a couple of company protocol forms to be completed. Then, cross over begins with the previous operator. During the day I may run a bore and a couple of snap rings on a cylinder flange.  The following day I may run production pieces or maybe a gear case housing to be resurfaced for metal spray.
I learned to secure large parts for machining jobs as well as other components mentioned above, also expanded programming skills. 
Management is there to assist with anything needed from tooling to programming or securing parts in machine.
My co-workers where helpful and open with their knowledge
The most enjoyable part of the job was the challenge and diversity of the parts I ran

What is the best part of working at the company?
The benefits are great. Health Insurance and 401K.

What is the most stressful part about working at the company?
The disconnect between departments makes it hard because there is a lack of communication and sense of community.

What is the work environment and culture like at the company?
The work environment is great, but the culture lacks a sense of team bonding.

What is a typical day like for you at the company?
A typical day is knowing what you are doing and staying on top of your follow ups and making sure your customers are taken care of.

Top Job Titles	Average Salary
Shop technician 13 salaries reported	$36.65 per hour
Equipment technician 2 salaries reported	$45.75 per hour
Field technician 3 salaries reported	$37.33 per hour
Sales representative 3 salaries reported	$36,000 per year
Recruitment manager 3 salaries reported	$162,500 per year

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