engineer

guest service agent

property manager

social media intern

project manager

Empire State Realty Trust

Upper management does not really care about employee work/life balance. The bar is set extremely high for performance, often without any room for mistakes. Reality of this workplace? Better off playing in traffic if you don't have a family to feed. Senior Management is horrible. They treat employees like pawns in a chess game, play favorites, if you are not a part of the inner circle, good luck getting a fair and decent pay increase or bonus. Stock options are not give to all employees but rather only those deemed by senior management to be "worth the investment". When employees ask “who qualifies for stock options?”, no one can give a straight answer.  for stock options?”, no one can give a straight answer. The HR department is the most unprofessional I have experienced in my 10+ career in real-estate industry. Incompetent, incapable, and completely useless. The HR department experienced nearly 100% turnover since 2015. Everyone with talent in that department left. Pay increases, bonuses and payroll is horrendous and run by an incompetent manager. There is a huge lack of union and employee knowledge within the HR department. As for the Operations and Finance Departments, they will work you 90+ hours a week and it’s still never good enough. Increases and bonuses are laughable in comparison to the hours worked. This has to be the worst REIT to work for.

Fast paced/high stress environment; large volume of e-mail and employee interaction and requests from Sr. Management, Long work hours including weekends via e-mail.
I learned to be proactive, improved computer skills, improved multi-tasking skills.
Management style leaned towards micro management.
Overall, co-workers were pleasant, hard working and exceptionally cooperative.  they work as a team.
The hardest part of the job interpreting vague requests..
Most enjoyable was fulfilling requests in a timely manner, saving the company money when possible and receiving positive feedback from co-workers and sr. management.

Short of being able to say you work at the empire state building, this job has been nightmare. Forget being motivated to do your job, just hope you make it through the day. Even when you speak to any upper management about the way you have been treated they will never hear you. Worst part is when you watch other departments its the same way, I was hoping I was just quitting my boss and department, but I'm really quitting the company. 

There is no definition of corporate culture here, management might as well be wearing powdered wigs. 

Corporate employees are dropping like flies for better opportunities.

My duties consist of many different things. I am never doing the same thing each day. Some days I work as an elevator operator. Other days I am transporting garbage from the Empire State building to the loading dock. The management is very professional as well as helpful for items  you need. My co-workers are great and are very diverse. The hardest part of the job is that there is a lot of lifting. The most enjoyable part is that I am working for one of the most historic buildings in the world

Where do I being. This place has destroyed my mental health. I have become more stressed and angry since I started working here.  For such a high standard company with big name. I legit feel like I am surrounded by unmotivated people and people who get stressed easily and take it out on you. There is no respect. Even with managers who harass and disrespect you they don’t care. Pay is low, they don’t tell you when you’ll get the bonus or how much. I feel like I am working in the hood.  

Lots of documentation and pressure to say and express what the CEO and upper management wants to hear. Too many mandatory meetings in a day. Lack of flexibility in the work schedule. The workplace culture at the highest level is driven by fear. The most enjoyable part of the job was interacting with the tenants and great salary and benefits.

this is company is not an enjoyable place to work.  senior management has no grasp on how to make employees feel appreciated or to even realize when things are going downhill.  everyone walks around miserable.  team work is non existent. "not my job" mentality.  i worked here for many years and it just got worse and worse over the years.  it's a shame.  hopefully they make some changes.

The location has a new building manager and with that changes came.  They try to keep you occupied with employee appreciation day, promo items and little things like that, but the real picture is, you're expected to work your butt off with no advancement.  They like to stress their a "TEAM", not!

Every week is a new "policy" that has absolutely nothing to do with the work establishment. These policies are only ways to make the worker's lives a living h*ll. They make you suffer for being paid for your lunch hour even though its in the contract. Have to beg to use the bathroom and going more than once a day is prohibited. work 9 hours a day only paid for 8.

This would be a great place to work IF you are properly matched with the right team / department or manager that fits with your experience and goals. 

Top Job Titles	Average Salary
Engineer 7 salaries reported	$45.37 per hour
Guest service agent 5 salaries reported	$26.00 per hour
Property manager 5 salaries reported	$179,000 per year
Social media intern 4 salaries reported	$23.75 per hour
Project manager 2 salaries reported	$112,500 per year

Working at Empire State Realty Trust: Company Overview and Reviews

Empire State Realty Trust

Empire State Realty Trust Ratings

Popular jobs at Empire State Realty Trust

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected