Encompass Supply Chain Solutions, Inc.

The work was easy to do and you could learn all the day-to-day things easily under a month of working there. The heat in July was the largest issue I had for sure but it wasn't the last. The management installed colossal ceiling fans for us, however it would have been more appreciated at least two weeks prior. I twice reported me being threatened by a co-worker to my supervisor and unfortunately she did nothing about it. She acted like it was my my fault and commanded me not to speak to him. The next problem was when a female co-worker from a different department demanded us loaders to load all her boxes for her and was sarcastic about it. We had never been instructed to do so by management and it seemed that we were 2nd class employees. Again, my horrible supervisor talked down to me and a friendly co-worker instead of correcting the behavior of the true malefactor. That was last straw as I was already achieving the responsibilities of a loader and a shipper. I would still be there if management cared for my safety and didn't want me to do 2.5 jobs for one check.

Encompass could be a great place to work if they appreciated their workers more, paid them accordingly to their experience and educational background. Mostly, they really need to replace management and some of their supervisors, especially in the warehouse. They do not know how to speak to the workers, they talk down to them and supervisors have forgotten where they started. They need to have quarterly training. Also there is too much favortism within the company. Many good people get passed up for positions, because someone may be a best friend or relative to a supervisor or manager. They constantly want to train you for additional skills, but don't want to pay you. Most companies will pay you for additional skills or training you may have. The CEO needs to be more in tuned with his employees. This is a small business, at least when in the building and your passing through the offices, say " Hello". He always has this angry face when he's walking through. The employees are the company, we can make it or break it.

What is the best part of working at the company?
Nice boss, Nice co workers.
Work as a team .

What is the most stressful part about working at the company?
When company doesn't understand.
Always push employees their production.
As employees we always care our quality first then production.

What is the work environment and culture like at the company?
Safe and keep it clean all the time.
And away make work place feeling comfortable to work. That makes us want to come back to work the next day.

What is a typical day like for you at the company?
I don't understand this question.

The systems you have to use every day are so faulty . They make an easy job even more frustrating than the callers do. 
Many callers are some of the most frustrating people you will ever deal with . 
Managers are lazy . There is one manager who seems to be on it (you have to go to her team before anywhere else) …the rest clearly do not get paid enough to care more. The good thing is that they will work with you if you communicate about changes.
I can tell by some of the calls The warehouse is super unorganized . Don’t work here if you’re looking for more meaningful work 

Work would start at 8am. I'd run the morning picks and have my pickers start pulling items for shipping. My receivers would start where they left off the day before and shipping would start packing and processing items for UPS, FedX and USPS. My new manager and I didn't really see eye to eye. He came down from our Georgia location and things got complicated. We did things differently and had different perspectives on how things should be done.  I think this had to be the most difficult challenges I've ever had in a work space

Every day was certainly a challenge. In the warehouse, we were a team of 3 managers. The direct reports which I enjoyed working within the warehouse could always sense and see our relationships were not of a culture that produced positive and nurturing results. Toxic in every sense of the word.



Great place to work with a supportive team and a positive environment. The training was helpful, management was professional, and I had the opportunity to learn new technical skills while gaining valuable hands-on experience. I appreciate the focus on quality, teamwork, and employee development.

Good people but managers are overworked to the bone and not enough help and pay and it filters down to the employees. Unfortunate. The Shares program is a joke and dental insurance…….what dental insurance? Hardly covers anything 

the job was a great experience i gained knowledge in inventory how to stock and organize items on a chain line.  fast pasted low room for growth
i was training others unpaid. no overtime really only during holiday season.

The biggest thing is they under pay you. They promise a raise is coming but it never will. Best part is co-workers also the job is really close to my house. If I was getting $5 more I would love working there.

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