clinical counselor

in home caregiver

therapist

childcare provider

scheduler

Encompasscare

What is the best part of working at the company?
Close to home , didn’t have to take a lunch 

What is the most stressful part about working at the company?
Everything. Micromanaged . Boss would tell us we had to ….. whatever the case was. Worked 7 days a week cuz 40 hrs was full time with benefits and had to get them so would be covered. Would go in and get told to go to another building despite being hired under paid and told you won’t be sent to other buildings due to living close to building and was far/out of the way . They didn’t care if you had a child and had to leave due to sick at school, would tell you , you should find alternate ways. The list can go on . I gave a 2 week notice and they wouldn’t accept it and then when it was done I was not allowed my pto or anything and said I didn’t follow the policy. I felt a weight lifted off my shoulders when I left . 

What is the work environment and culture like at the company?
They could not keep staff especially occupational therapy and speech therapy due to micro managing 

What is a typical day like for you at the company?
You never no what is going on  from say to day . If it was on your schedule you did it and left and whatever the hours you did . One day can be 9 hrs next day 6 hours, 4 hours , and then would say come in over weekend to get your hours for benefits. Never overtime, but would say you can have overtime but would change the hours so you would leave early and come in the weekend cuz you agreed to coming in .

I loved my co-workers, the nurses, my patients, and even the administration at the SNF. However, when we got a new rehab director, there was a huge shift in how we were expected to perform relative to billing the maximum possible for each patient, regardless of their individual needs. This continued on for months and I spoke with the regional manager who informed me that "That is just the way it is." I spoke with other therapists, both in and outside the company, and they informed me this was not the case where they worked. I didn't receive good answers from my management as to why each patient had to be given maximum therapy even when it wasn't appropriate due to their presentation or a change, so I left the company because it didn't feel like I was being given any true clinical judgment and it felt like I was at odds with the company's business model, which was more revenue oriented than patient need oriented. I now have a manager who lets me decide what the patients each need in terms of therapy frequency and duration, and we discuss how this works with their payer systems to be financially responsible, however the patient's needs are ALWAYS put first, even if that means we don't bring in top-dollar each time. I can't speak for all of the company operating the way that I saw, but I would definitely ask good questions about their business model and how much weight the professional judgment of the evaluating therapist is given in terms of individual plan of care.

I enjoyed the building I worked at and all the people, like co workers and elders. I worked several years as a tech and my dedication and years of service came to halt when I no longer suited their needs. I personally did not like the direction this company was taking and I lost respect for them. As a tech your treated like a peasant and you get no respect from upper management. The company is to cliquish and if you have a problem, everyone knows it. 
The saddest part is this use to be a great place to work and it use to have a home/family atmosphere but that has been replaced by greed and money.

What is the best part of working at the company?
There was really on one thing that stands out. I was able to pay my bills. 

What is the most stressful part about working at the company?
There were a lot of conversation that happened that directly were important to how i operated that i was not part of and i was the subject matter expert. 

What is the work environment and culture like at the company?
Very clicky if you were not in the medical field, you did not fit in even if you were upper management. 

What is a typical day like for you at the company?
I would arrive about 8 post jobs for 4 hours review resumes for 2 hours make job offers for 20 mins send out packets

I’ve worked for this company for years now and I can say with complete confidence that this is a middle of the road company. Really nothing to write home about. The management team is very lackluster and corporate borders on unrealistic with productivity expectations for PRN employees. I’ve seen travel workers end their assignments early because of how the facilities were run and newer employees not given a proper orientation. Both vastly different than other companies I’ve worked for. Several co-workers of mine have expressed displeasure with the disconnect between leadership/management and the staff. 

I enjoyed this job. Management provided frequent positive feedback and was always quick to respond to questions and concerns. I never felt like I was being micromanaged and often felt like I had just the right amount of support. My team trusted my clinical judgment and valued my input. The biggest challenge was the unpredictability of the caseload: some weeks are overwhelmingly busy and some weeks are concerningly light. The most enjoyable parts were getting to know the patients and exploring the local community.

I’m fairly new with EncompassCare, however I love my job already! I feel so supported and taken care of. This company truly cares about its employees and about the patients we serve. We have weekly calls and meetings so we are all on the same page with procedures and the team can communicate formerly. Highly recommend working for this company!

Overall questionable ethics in terms of productivity standards and how those were managed. While productivity requirements were not unreasonable when compared to other rehab companies, the ethics surrounding the way that upper management coached therapists to meet those standards was questionable. Some definite push to maintain or repeatedly pick up patients on caseload when not warranted. These statements may not hold true across the company as a whole. 

I love my job, however the management team is not the most honest to work for.  They are more interested in their best interest instead of the employees best interest.  They need to talk with the employees more to find out what is best for the entire company not just finances.

Work life balance was great. Compliance director seems to turn a blind eye to issues. No programming from the clinical education department. Our former RDO had no personality nor where they able to support the PT/OT staff with program development; they were SLP.   Great benefits, as well as unlimited CEU’s. 

Top Job Titles	Average Salary
Clinical counselor 21 salaries reported	$35.20 per hour
In home caregiver 10 salaries reported	$17.88 per hour
Therapist 7 salaries reported	$43.00 per hour
Childcare provider 6 salaries reported	$17.83 per hour
Scheduler 4 salaries reported	$43.00 per hour

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