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Entertainmart

When I joined Entertainmart it was a growing business in need of a corporate structure. My skills in running one of it's most profitable locations got me noticed by the company's owners who charged me with managing the daily operations of the business while they primarily focused on expanding. At various times while I worked there I created standards for how each store should be run, managed the pricing of all product based on sales and buys, handled accounting and payroll for the entire company, helped create an online market for Entertainmart, managed transfers between the stores and warehouse, and set up the layout for new stores as they opened. I became a small business jack-of-all trades. My job was essentially to solve problems that arose in the company, and to train a staff that could regularly keep up with all of the corporate obligations. I loved my job there because after four years I was still learning new things every day. I feel privileged to have had the opportunity to work with such talented entrepreneurs. Unfortunately I hit a ceiling with the business, and as they decided to stop expanding it became clear that there was no way I was going to be promoted beyond where I was. Having trained an entire corporate staff to do all the daily jobs of the business, I was left with nowhere to go.

Start out by saying this place was good for giving employees the benefit of renting majority of their products free and isn't the worst job I've held. On the other hand, ownership/upper management is completely racist, sexist, etc. Due to the fact that this place is a media pawn shop, it has a VERY sketchy customer base. I finally had to leave after +3yrs of service due to the fact that I was assaulted  by customer and had been threatened several dozen times to fear for life over a couple dollars which I had no control over. Became middle management but due to external hiring, there was never a chance to move up. No benefits, bad hours, absolutely no respect on any level. Company remodeled its store what seemed about every 3 days so not a single employee was ever on the same page, rules were differing day to day (depending on manager) which in turn meant it has literally the worst customer service I've seen to date. Retail is not pretty, but this is a catastrophe of a business. If you want a decent experience media shopping go elsewhere. If you're willing to take your time and chances to save a few dollars then this is a place to consider.

I have never been employed at Entertainmart but I have volunteered for about a month and my experience was enjoyable. I did a bit of janitorial work, organizing merchandise, also casing DVD's and CD's. Since organization is a trait I value most about myself, this was a wonderful and enjoyable experience for me.

I never encountered any confrontation or negativity from the employee's working there. The only downside to the staff is that they don't have that welcoming personality like other stores have. This doesn't count for every employee working there, only a few.

Other great pro's are the prices for their merchandise; DVDs, CDs, flat screen televisions, laptops, mobile phones and much more. I bought a Christina Aguilera CD for only $4.00 for 20+ songs; it would of been much higher anywhere else. I highly recommend shopping here if your budget is tight and need some entertainment. Definitely worth it!

Entertainmart can be a good place to work, so long as you keep your head down and don't speak up about the hypocrisy of management. In my location at least, the store manager was very irresponsible and picked her favorites and least favorites. If you were her least favorite, she was harass, belittle, and generally make any time you're together in the store uncomfortable. She will bark at you for being five minutes late, but when she shows up without warning two hours late, nobody bats an eye.  When these problems were taken to corporate, they took her side despite multiple associates coming forward with very similar stories.

All in all, if you need a part time job and you don't raise your voice to things, this could be a great place to work.  All of my co-workers were great people with friendly personalities. The only problem was management.

Training takes a while because no one is consistent on how to do things. I have 12 years experience in customer service and everyone treated me like it was my first job. The manager also expects you to know all the ins and outs of protocol without actually telling you what they are. For example, I had to call in sick one time but I didn’t have anyone’s number because NO ONE told me there’s a list or where to find it. So the manager got mad at me and complained that now HE has to find someone to cover my shift. It would have taken him 2 seconds to send me a photo of the contact list, but he wanted to guilt trip me instead. Luckily I only worked here shortly before the pandemic hit and they had to close and I got a job somewhere else.  
This job is fine if you have little or no experience working retail. 

If you’re a nerd in any capacity, looking for any easy job to get some experience under you, this is great. If you’re looking to make a living off of a job, not the one for you. Work environment can be rough and toxic, if you’re good at anything there, you will become the only person to do that task. Decent job for high schoolers, but be expected to have a hard time saving money if you like what they sell, because you’ll always want the next, newest, biggest thing. 

Entertainmart is a decent minimum wage gig but hardly a job that you can make a living off of. The pay is standard for customer service and the work is pretty low key. There is a lot of attention paid to helping customers find what they are looking for, sorting of product, organization, ect... Not a tough job at all and the staff is fun to work with. Management is laid back and supervisors are cool too. I wouldn't take the job though if you are looking for a career. There are few senior level positions and the people that occupy them aren't leaving anytime soon.

Not super lucrative, but it was genuinely the best job I've ever had. I loved being in such a cool place that catered to people's niche, unique interests, and I loved helping them find what they were looking for. My job satisfaction level was through the roof, but the pay just wasn't enough for me at the time. 10/10 recommend working for the best store ever if you need a little extra money. I had the literal best boss in the world and my coworkers were overall pretty great. 

Best and Cheapest place for electronic merchandise with a large variety of media and entertainment at your disposal, fun and relaxing environment for the employee and customer. Although the store has some flexible prices on both electronics and media, I found a lack of leadership from management in the store which was displeasing.

A typical day at EntertainMART was completely random. my schedule changed every day, and changed without my knowledge. 
You will be forced to follow around shoplifters, and the store was mugged at gunpoint when I worked there.
there is no security, and we are told to lie about things working even if they don't so the company could make more money.

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