field service technician

senior electrical engineer

implementation specialist

senior software engineer

senior manufacturing engineer

Entrust Corporation

The role I took on was to support a manufacturing site maintaining equipment owned by entrust and 3rd party printers. They sent me to training for a week or 2 for their machines. And someone was helping me out for a few months but for much of that time not really teaching me anything, after that I was there holding it down on my own for the most part. Sometimes it was mellow but once multiple things break it could be really stressful. I reached out for support and that took a lot of jumping through hoops with protocols they have. I didn’t feel I was given the tools to prosper at entrust as I had been assured. The site I was at did not support my development in anyway, it was up to me to learn on my own and somehow magically fix these intricate machines with the resources I was given which wasn’t enough in my opinion. Honestly things would have been much better if they started me off within a team at a site instead of on my own learning the hard way and making the company look bad in the process. 

The mechanical engineering manager rules like a dictator.  The guy is the biggest narcissist I've ever met and he makes an otherwise enjoyable workplace really stinky.  The designs and equipment you get to work on there are mechanism intense and embody multiple technologies which is an engineer or designers dream job.  

The Director of Mechanical Engineering (everyone mechanical's boss) is a real jerk who uses favoritism, innuendo, and "career development planning" to flog his staff and beat them into submission.  The very best mechanical engineers I've worked with have all left Entrust Datacard because the narcissistic manager can't have anybody smarter then him on staff.   Which means most everybody that's any good leaves through his constant badgering, reputation bashing, and bad management.  Or he just figures out a way to let them go for something they aren't guilty of doing.  STAY AWAY FROM HERE IF YOUR A MECHANICAL ENGINEER!

What is the best part of working at the company?
Good benefits, flexible with pto, coworkers were good

What is the most stressful part about working at the company?
Management does not care for or respect second shift

What is the work environment and culture like at the company?
Coworkers are good, and teamwork was good within shifts, but management didn't have good direction and communication between shifts was almost nonexistent. If you tried to get along with people stuff would go fine, but it is up to you to try and develop a work culture

What is a typical day like for you at the company?
Get in, not get told what is going on that day by 1st shift, have to track down a clueless lead or an engineer to figure out what issues were found that day, start fixing all the mistakes left behind by 1st shift. Once all that was resolved things would go fairly smooth for the rest of the day

I have nothing but positive things to say about EDC.  The executive leadership team is top notch and while I was there didn't exhibit any of the dysfunctional tendencies that a lot of executive teams tend to fall into.

The work is interesting, but not unreasonable. I always enjoyed the work I was doing on an intrinsic level.  For the most part it was fun, motivating, and provided a lot of opportunities to learn new skills and more about the business.

The employee base at all levels is well tenured and know how to handle obstacles and issues that arise from time to time.  I really appreciated the work the employees at all levels did and the way they went about their work.  It's not typical of most companies.

Senior management only cares about doing things as cheap as possible and selling it for the most money.  Some managers (my direct manager included) are good.  Office culture is a joke.  Marketing department doesn't know what they are doing.  Products have a great reputation, but they want to sell it cheaper then the inferior competition.  Stupid!!  Recent software and hardware products are very poor quality and full of problems.  Constantly patching.  Senior management care very little about individual employees except those that can work cheap.  Human Resources is mainly concerned with being PC and celebrating gay and minority individuals to the exclusion of the majority.  Why can't we celebrate everyone.

Advancement is a joke.  Most people leave after a couple of frustrating years.

What is the best part of working at the company?
To new to answer very professional  everyone seems to be pretty new but happy for most 

What is the most stressful part about working at the company?
Nothing if you like to stay busy which is what I enjoy

What is the work environment and culture like at the company?
Friendly clean growing to fast  but seem to be handling challenges exceptionally well

What is a typical day like for you at the company?
Still far from being able to perform my best lack of tooling and machine need work but they are getting me everything I need so far I estimate 30- 60 days and I’ll nock them socks off i am sure they have never had anyone like me as long as the pocket book don’t run dry going to take lots of work organizing making fixtures ext

Last 3 to 4 years company struggling with finances.  Hiring also poor management to make life changing direction causing very bad morale problems.  Delaying raises they already promised by 4 to 5 months, asking to move overtime you already worked to different pay periods. Worst of all asked to lie to your customers about problems the company should make good on! This is a business that soon will bottom out and go under.  I really loved the hands on work with Datacard, just cant compromise my character anymore.  Maybe the owner will step in and save the company but what I have seen the last 4 years everyone has decided to leave except those retiring next year.

I had the pleasure of working with this company for many years as a team manager.  The solutions they offer across identity, payments, card issuance, and their digital security hardware and software portfolio were very competitive in terms of innovation and pricing.  In general, the leadership and overall culture was very positive.

Unfortunately, the front-line staff up to Executives were goaled on EBITDA ("profit margins") so that meant it was a challenge to justify going with Option A if Option B is cheaper.  It also caused the annual round of layoffs to become a normal, expected occurrence. 

What is the best part of working at the company?
Very flexible in working hours and helpful management.

What is the most stressful part about working at the company?
Nothing , for me so far. I have been not feeling or facing stressful part at work.

What is the work environment and culture like at the company?
Very cool and friendly. Everyone working as a team and at the time of any help, cooperate with each others.

What is a typical day like for you at the company?
Every day is good day and challenges in working is making your work more enjoyable and exciting.

No direction or training and management expects you to just pick up a complex set of software in complex environments after reading a binder. 

Career advancement is only if you are in the good old boy network other then that you aren't getting any.

After 2 years the company that prides their interview on saying they have little employee loss , lost many and laid off the rest. No warning.

Avoid and find something stable with better training and better processes.

Top Job Titles	Average Salary
Field service technician 20 salaries reported	$28.49 per hour
Senior electrical engineer 7 salaries reported	$110,303 per year
Implementation specialist 2 salaries reported	$35.53 per hour
Senior software engineer 8 salaries reported	$128,330 per year
Senior manufacturing engineer 2 salaries reported	$98,093 per year

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