direct support professional

personal care assistant

direct care aide

residential assistant

direct care worker

Epic-Long-Island

If you are the type of person that likes to go to work and take care of the individuals without any drama then this is NOT the house for you!!! I am just going to let you know before you even apply and wind up stressed out and heart broken. It is a great environment for new GUYS but can really get hectic for new female staff, bullying is condoned and accepted for (certain) new female staff, the will give new people all of the work/ chores etc while the senior staff sit, eat, gossip and do nothing to help you. Please do not be fooled because at first they will try to make you feel like it's a family and they are there to help but they are not. They will give you the majority of the work while they sit back and gossip while you do most of the work. Some senior staff come in, put their coats down, look at the schedule to see who they have, start doing their billing books (BEFORE THEY'VE EVEN TOUCHED ONE INDIVIDUAL) gossip, order food and bully the new staff! , this staff member tries to get other staff members to participate and the majority of them will because they are followers, Management/ HR knows all about it but they wont do anything about it!, however the individuals are great and i love everyone of them, they need camera's with audio because something is not right in that house and most of the staff are liars so I advise that you go in there prepared to record all conversations you have with any one and document everything. I am not saying that ALL of the residence's are
 like this but this is my experience here, and going up the chain of command is useless because they all know and they are all friends.

I’ve been working with EPIC for 6 months and had to resign. This agency is unorganized and unprofessional. During the duration of me working there i was not trained to fulfill my duties as an assistant manager. My supervisor attempted to train me how ever i already turned in my resignation letter a week prior. The manager at the Levittown house was unprofessional including communicating using a sarcastic tone and lacked the ability to interact with staff professionally. The manager at Westbury Residents was never on site and when she is present she leave for hours at a time. She significantly lacks manager qualities and in my opinion is not suitable for that position. There is not consistency or procedures in place for scheduling or responsibilities. Overall, the agency is not bad I do believe that they need to be more selective about who they put in supervisory positions. I would not recommend this company because it is unprofessional which lead to me having to resign. I was warned that the turn over for assistant manager was high and I ignored it. I wish I would have paid attention and looked at a different agency. 

I think it’s unprofessional that interviews are conducted at the residence as well as staff termination are done at the residence . For the safety of the individuals and staff .

Working at Epic can be rewarding and stressful. Bellmore is the house I work in. The residents are wonderful, they always put a smile on my face as soon as I walk through the door. Management is another story. Managers overwork their staff and show no appreciation for the work that we do. Our house on many occasions is not clean. There are some staff who will tidy up while others opt out of their duty to keep the house clean. At times dishes are left in the sink, not from the residents use, but from staff that uses the kitchen for their personal benefit. Working as a collaborative team holds no weight as cliques have been formed, and they cover each other’s short comings. 
Management provides little support and often leave staff to fend for ourselves. Essentially resources that can aid in the success of our respective roles are locked away. This often leave no food or supplies for the residents. I can’t imagine other locations to be ran as inefficiently as the Bellmore location. It is my hopes that this review will get us the attention that we need to make a strong turnaround both for staff and the residents.

What is the best part of working at the company?
Working at Epic so far has been a great experience. I’m learning a lot, growing professionally, and truly enjoying the environment and opportunities that come with it.

What is the most stressful part about working at the company?
As far as being an Assist Manager at times dealing with staff and some parents 

What is the work environment and culture like at the company?
The work environment at Epic is fast-paced, collaborative, and growth-oriented. The culture encourages teamwork, problem-solving, and professional development while giving employees opportunities to learn and take ownership of their work.

What is a typical day like for you at the company?
A typical day at Epic is usually fast-paced and team-oriented, with meetings, problem-solving, collaborating with coworkers, and managing projects or client needs. Every day brings new challenges and opportunities to learn and grow professionally.

i was an assistant manager for that house for 5 months! thats it! the manager that hired me was demoted two weeks after my starting and then in came another manager who was very asinine and would not appreciate the staff over worked myself and staff and would lie to us  and write staffs name down for overtime without their permission and lie and say they offered to take the shift several staff quit due to this AND SEVERAL OTHER ISSUES WITH THIS MANAGER. The hire ups were informed but they were all so close knit nothing was done about it the APD. Goes to several houses and talks about other managers she will go to medford and talk badly about coram and go to coram and talk badly about medford. These ppl have been doing this for years i just had to resign. There is too much favoritism and not enough Professionalism! The manager was truly horrible to work with i never experienced nothing like it in the many years i have been in this field.

I enjoyed working at EPIC, working with the beautiful, wonderful residents.   The interview process was fine, they are not trying to get  you.   You need to have a heart to work with the amazing individuals there with special needs.  If you are up for it, they will truly have your heart. At the end of the day, it's about them. 

Overall, I love the mission and heart of the organization.  I truly fell in love with the individuals. They are family.

I worked there for a few years as an assistant house manager.    The manager was always out "shopping" for the house when it should have been staff taking the residents out into the community.  Since the manager wasn't around, the work was pushed off to me on top of my regular duties.   When I took a stand against this, I was painted as the villain because I didn't fit into the toxic culture of the house where the morning staff ruled supreme and everyone else was an outsider.   It's a lot of work for the people who care, and the easiest job ever for those that don't.   The best workers always had more work put on them because the worst workers were unreliable and it created an imbalance that made good people that care not want to work in the environment.   Group homes tend to lack a good salary, so they often tend to get bottom of the barrel staff that they're desperate for someone to fill that shift.  

I’ve had a great experience working at Epic Long Island. The team is supportive, professional, and truly cares about the individuals we serve. Management is approachable and open to feedback, which creates a positive work environment where you feel valued. The training and onboarding process was thorough, and I’ve continued to receive support and guidance whenever needed. The work can be challenging, but it’s also incredibly rewarding knowing you’re making a difference in people’s lives. There’s a strong sense of teamwork here, and coworkers genuinely help each other out. The company also provides good benefits and opportunities for growth if you’re motivated and dedicated. Overall, I feel proud to be a part of Epic Long Island and the impact we make every day. I would definitely recommend it to anyone looking to work in a meaningful and supportive environment.

A typical day at Epic includes wonderful individuals some nice coworkers, but most of the staff who are the worst. The director isn't the nicest. he likes for everything to be about him. The "program coordinators' don't ever seem to coordinate anything except rouble amongst the staff. There is one particular who almost never "witnesses" anything that happens to the individuals or staff like when the fall or an incident happens. They pick and choose how they want to handle situations. They  aren't the most supportive. There is a clinic upstairs from the day program and it's literally a ghost town up there. The manager is always trying to hire the staff from the dayhab to work up there an she isn't the nicest nor is she the most clear thinker. 


I have never worked in this field before. Before I came to Epic Long Island, I was working for Postal Service. I was a letter carrier and I truly did not enjoy my job one bit. I felt like I was only doing it for the compensation and the benefits. I dreaded going to work everyday. So I finally took it upon myself to start looking into something I really would enjoy doing and be good at it! I’ve only been working for the company for only 2 and 1/2 months and it has been the best decision I ever made between flexibility with scheduling, excellent management and the overall family like feeling you have working in the home. I’m happy I came to Epic Long Island and can’t wait to see how the future unfolds here. 

Top Job Titles	Average Salary
Direct support professional 6 salaries reported	$19.46 per hour
Personal care assistant 8 salaries reported	$17.86 per hour
Direct care aide 6 salaries reported	$18.65 per hour
Residential assistant 10 salaries reported	$23.63 per hour
Direct care worker 30 salaries reported	$17.69 per hour

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