licensed practical nurse

home health aide

front desk receptionist

server

dietary aide

Epoch Senior Living

Literally the worst place I’ve ever worked, and I did LTC for years. Management is on a power trip. Favor the employees who work doubles all week even though they’re neglectful and lazy. Place is more like a nursing home. The use of hoyer lifts is unheard of in AL unless that resident has private care. They want nursing home care for AL pay. They let 7-3 run the show. Constantly dragging 11-7 through the mud and making them get up half of the morning assignment on overnights . Staff is extremely burnt out and taken advantage of . Management only cares about numbers. You’re not allowed to say if a resident is combative , we are to “utilize PRNs.” So many residents who need to be in a nursing home. The number of falls is astounding. They should really be shut down. Management runs ship there and don’t give a rip about their hardworking employees. Just go to LTC, skip right by this application. You’ll get paid way more to do the same work in a long term care facility and the management isn’t on your back all the time.
No incentives to work over time or pick up shifts. Can’t even get a thank you let alone a gift card or a bonus. 
You are mandated to stay for the next shift that calls out. For example, working overnights there were a LOT of 7-3 call outs/no shows and we were responsible to stay and cover them. Cannot have people cover your shift if you need it off. 
A LOT of agency working throughout the building. as a nurse and an aide. 
Residents fall and because it’s their “baseline behavior” we aren’t allowed to document it. People get written up for the smallest things and management likes to come in and babysit overnight. 
They will take ANYBODY who can pay long term without taking into consideration the amount of care they’d need or the extra amount of care they’d put on the aides. There was a guy and his wife who came in, he died 2 weeks later (came INTO AL as “comfort care only”) and his wife is on her way out now. That is NOT AL care!!!!
Scheduler (who is also the assistant to everyone in management) favors certain people. She is so busy doing everyone else’s job that if SHE messes up your SET SCHEDULE, it’s YOUR fault and you’ll be written up. She will leave holes on 7-3 because she relies on 11-7 to be mandated. 
They claim to offer competitive wages but no overnight differential and I make the least amount I’ve ever made in my life and I have 7 years of experience.
They say no split shifts but let certain people come in late/leave early for other jobs and not others. They say “school /another job is not a valid reason to not be mandated” yet there’s an employee there now who comes in @8am and leaves 15 minutes early for her other job. FAVORITISM at its finest!!! 
Save your application for a place that will take care of you and pay you what you’re worth. This place isn’t worth the headache.

You are given a great picture of what they want you to "think" the facility is like, but once you are in there to work, it is quite different. LNAS work short staff more than not. You burn out very quickly. The expectations are extremely high and you are not given the tools and staff to meet the expectations. When families are upset, management  outright blames the staff directly for not achieving the expectations of the families - which they pay upwards of $10,000 a month for. They push their mission statement and programming which they don't even use.  They don't use it, because it is impossible to achieve with the minimal staffing they want to use.  When staff tries to talk to management about burnout and assignments being to much, you are made to believe the failure is of your own making and you just need to work harder to get it accomplished.  Turnover of aides is very high. Many never stay long after orientation.  When dietary and activities are short staffed, which is very frequent, the LNAS are also expected to help out in those departments in ADDITION to their LNA assignment. When you verbalize your frustration you are reprimanded and at times disciplined for "a bad attitude". Much better places to work - the only good thing about this place are some of the residents and families.

The facility is poorly managed, the director does not have a degree in nursing, but refuses to let the people who are nurses & nursing assistants do they jobs. The place has only been open a year and they are already on their third Director of nursing. 
The facility is always understaffed, and initial thoughts of "We are all here for our residents" was forgotten about 6 months ago. Several staff have caught sleeping on the job, looking at pornography on work computers, and generally neglecting residents with no recourse taken, in fact some have been promoted. The residents deserve better. There are several individuals who care requires much more than an assisted living facility can provide, or the environment is inappropriate but they will gladly take your loved ones hard earned money. All attempts to make this a great facility are lost in the chaos of mismanagement and understaffing to pad the manager's and corporate's pocketbooks. If you tour this facility or have someone there already, seriously reconsider and look elsewhere, your loved ones happiness in the golden years depends on it.

The official job is straightforward, but be prepared to be an advocate for the residents, as management pays no attention to issues (unless family members complain). Residents are left alone for HOURS due to purposely understaffing (and available staff are usually taking care of immobile residents) or whoever's on can't be bothered. Many residents are bored or kept out of activities because they wander so they will seek you out for company. You have to keep an on them so they don't fall/set off alarms (although you probably won't have a key to shut it off anyway)/go outside without someone keeping an eye out. It will be stressful to see bad staff treat the residents poorly because they figure they won't remember anyway. Management does nothing to rectify issues, instead blaming "the disease" for these things but the residents are not the issue -- there are CNAs (and other staff) who have no business working in this environment. It all looks really nice on paper but should be a lot better, esp at 10k/mo.

Here at the Bridges community, there is opportunities for growth and experience. I first started as a Wellness Nurse and with time became the Wellness Supervisor. One of my favorite aspects of this company is that I had the opportunity to learn from those in senior positions in the company to become who I am today as the Wellness Director. If you are looking for a team environment look no further, the Pembroke team collaborates and listens to your needs. The secret to a healthy and good work life is having fun, creating everlasting relationships with residents, staff, and their loved ones, and having a purpose! They say if you choose a job you love, you will never have to work a day in your life and that is truly how I feel about working here at the Pembroke community.

The residents are the best part of the job! They truly make your day and time worthwhile, especially if you have a passion for working with the elderly. However, the downside of the facility, is the department management for this particular establishment. It's a very small community, a lot of gossiping, talking behind the back and very little respect for staff's personal information. They also have a zero tolerance policy if you should address the issues you have with them mistreating you. It is not by any means a team effort in this department, you are left alone even if it's your first time on the job frequently. I've worked in other departments at EPOCH where the experience was much more pleasant.

Work was fast-paced and often challenging due to frequent understaffing, but the team made it manageable. I learned how to adapt quickly, stay organized, and prioritize effectively in high-pressure situations. Management was supportive—our manager was great and truly cared about staff, and the assistant nursing director was very involved and approachable. The workplace culture was team-oriented, with good coworkers who were always willing to help one another, which made a big difference during tough shifts. The hardest part of the job was balancing patient care with limited resources, but it taught me resilience and efficiency. The most enjoyable part was the camaraderie and support from fellow staff members. Working with such a solid team made even the busiest days feel rewarding.

My experience at Bridges by Epoch has been and continues to be an amazing one. As a Wellness Director, my job can be increasingly fast paced, but knowing that I have support of not only my colleagues in my community, but at the cooperate level, makes it all much easier.  Goals are clear and there is actual real support in reaching them.
 I've never felt so happy and honored to be a part of such a great team. I love the positive culture, competitive rates, perk discounts for employees and the weekly pay.  I have no plans to leave the company anytime in the near or long-term future. I would strongly recommend anyone thinking about joining the company to give it a shot and see for yourself.

Shifts are either 6:00am - 1:30pm (roughly) or 4:30-8:30pm. It can get busy during peak periods. Nobody stays here for long -- people get out as soon as possible after arriving. There is very poor supervision of the wait staff -- the people who stay are very lazy and refuse to make any effort, but they cozy up to management and blame newcomers for not working harder. Many of the elderly customers are not really able to remember who is serving them or who is doing a good job and who is doing a bad job, so there is really no incentive for any of the servers to work hard, and they all watch the clock and try to finish their shift as early as possible. Don't make a mistake and work here like I did.

What is the best part of working at the company?
Staff try hard to make it a positive environment

What is the most stressful part about working at the company?
Having more than one person actively dying on a shift I was working alone on

What is the work environment and culture like at the company?
Everyone would work together and if there starts to be a area that was controversial management would open up discussion groups to help communication

What is a typical day like for you at the company?
Everyday was different. The shift depended on staff scheduled and I had a routine that could never be a definite due to unexpected events

Top Job Titles	Average Salary
Licensed practical nurse 113 salaries reported	$36.40 per hour
Home health aide 85 salaries reported	$21.11 per hour
Front desk receptionist 36 salaries reported	$18.75 per hour
Server 25 salaries reported	$19.25 per hour
Dietary aide 35 salaries reported	$17.64 per hour

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