maintenance technician

leasing consultant

senior maintenance technician

community manager

maintenance manager

Equity Residential

I am in about 30 minutes before the staff gets in and I walk the properties. Once the staff arrives, I meet with my Service Manager first thing. I then check in with my leasing and concierge staffs to get a clear vision of their day. I finish off by talking with the cleaning staff and setting up a project to complete daily. I will send out a daily email of our leasing activity, projects and issues to my Regional Manager. I will usually have resident meetings sporadically throughout the day. I will pay, meet and confirm appointments with vendors. I will check in, with my staff, over the course of the day to be sure everyone is on track with their day. We have pricing calls every two weeks and portfolio meetings every two weeks. On Tuesday I will go to the corporate office and on board all new employees to the Boston region. It is an all day training. About once a week, I will go to other communities and perform training sessions on various topics.

The biggest things I have learned as a manager is to have a clear vision, a lot of patients and that nothing is what it initial seems. We are a team. We need to have each other's backs. Once everyone sees the direction/vision we need to stay on course. Bumps along the road are part of the journey and I welcome them. I enjoy figuring it all out and hopefully come out of it better than we went in. I want the staff to feel they can speak with me about anything. It is important to me that they feel work is a safe place. And most importantly it is a place they want to come to each day!!!

Equity had a great culture. They firmly believe in diversity and engagement. They take to heart employee recommendations and try to bring them in to everyone's work life. They can run a little bit lean on staffing. They freely admit that and are always working on it. It is the most challenging part of the job but I enjoy a busy, full day. I like getting my hands dirty and making a difference when the day is over. 

My passion is Training and Coaching. I have always enjoyed it so much and I am  very good at it. Seeing an employee advance to the next level, with the belief that my training has helps them, is one of the best parts of my job.

When I joined Equity Residential as a Leasing Consultant 8 years ago, I didn't quite imagine what my journey would look like. As I recently closed my career with EQR, I can say I definitely enjoyed the ride. 

I took full advantage of my opportunities at Equity by starting as Leasing Consultant in the DC metro area to transferring to the Boston area and eventually finding my home in Seattle as a Community Manager. What I can say is the thread that binds these areas together is the company culture. 

If you take to heart the different opportunities and training presented to you, you can grow and develop into a well rounded professional. From "Living the 10 ways" to recognition in how you "Be. Think. Play. Live." you can find that Equity WANTS you to succeed. 

Being a part of the Seattle team was particularly rewarding because that is where I had my most growth as professional. I had opportunities to participate as a leader in new hire training, become a hiring specialist in helping in conducting interviews and being an ambassador of Equity's culture through Equity Residential national initiatives on Total Well Being, Sustainability, Diversity and Inclusion and Social Responsibility. 

If you join the Seattle team, you're going to find a strong leader in our VP of Property Management. Also seek out the Regional Manager with the "unique thumbs." His leadership and integrity will take you places in your career, you didn't think possible. It wasn't all roses and rainbows and it did take work. Every day wasn't easy but what was easy was showing up for my team each and every day and feeling supported by our leadership team and internal business partners.  My biggest advice would be identify your resources and leverage their strengths to build your bench strengths. Take an active role in your career and get involved in company initiatives. 

If you're in Seattle, I especially encourage to find an opportunity within the organization to learn the multifamily industry. You won't be disappointed if you see it as a career instead of just a "job."

This was a great job that I would recommend to anyone who wants to work with their hands. A typical day will see you fixing whatever maintenance issues pop up, so some days will be very busy while others will be very relaxed. You will be tasked with electrical/plumbing/appliance repairs, painting, taking out garbage/recycling, cleaning, and whatever else happens to come up so there is a lot of variety day to day. This also gives you a broad range of practical skills, and management is typically very helpful with things you haven't learned how to do yet. I started in the apprentice program with very little experience in maintenance but they taught me a ton of stuff I still use outside of work, and they continued teaching me more advanced tips even after I graduated the apprentice program. Management in general is very understanding and they try hard to make your job enjoyable and as stress-free as possible while still ensuring your day is productive. As long as you can demonstrate competence and a good work ethic they will largely leave you alone to take care of tasks as you see fit. Workplace culture tends to be laid back and people like to have fun as long as the work is still getting done. There is a strong emphasis on work/life balance and you will almost never be asked to stay late unless there is a serious emergency you need to fix.
The hardest part of the job is dealing with the occasional difficult tenant, but most tenants are friendly as long as you are polite and do not waste their time. Management is also very understanding about difficult tenants and will have your back if the tenant is being unreasonable.
There are annual pay raises (depending on performance) and good upward mobility.
Overall this was a great job that I would recommend to anyone interested in this type of work.


Equity does not care about their employees, only about keeping intimate friends employed regardless of their performance, This Company is horrible, trust when I say they could careless about the residents, half the people in the office are rude or dumb, barely know their colors let allow how to put in a work order.There is no room for advancement. If you have another job, school, children, or any other commitment, they will make sure your job gets in the way of it. I did not learn anything new here, and felt like I totally lost my edge in the industry after going without continuing education for so many years. The only enjoyable part about working here was being around some of my co-workers
Believe me, there is something better out there. Notice the turnover...employees are not happy. do you wanna know why? your job its gonna be start at 8:00 you have to paint apartment when you done spray that apartment you will be run work order for 2 hours when you finished your work order you have to start turn that apartment when you done you have to clean carpet after you finished that carpet they like to send you tech up paint another apartment. and you know what happen with me? my property  manager she order me wash resident car at that time, i told her its not my job!!!  she said do what i say i'm the boss!!!!  i don't have chose because don't loss my job.  after week we had move in they didn't order cleaner for apartment and i told them that apartment work is done last week but its not clean yet she told me they will be there afternoon, they didn't show up that day. the next day when i come to work my property manager and service manager the call me office and they try to explain for me job history. they give me writ-up you know what happen after week i give them two weeks notes and i sart work other company with good $$$ less work no more paint and carpet clean

During my time at Parc East Apartments, I encountered several challenges. From day one, I was given a list of responsibilities but little guidance. I had to quickly learn on the job without much support. A temporary worker was assigned to assist, but they often focused on other tasks, leaving me without the help I needed. When I raised concerns about the workload, I was advised by management to quit rather than being offered any additional support.

Managing the daily tasks was tough, particularly when it came to areas like waste management, where help was most needed. Often, I had to rush through tasks like mopping floors, which led to further complications and concerns about safety. Additionally, there were tight deadlines, yet no extra staff to help meet them.

I was also asked to address issues in tenants' units, many of which were minor problems that tenants could have easily resolved themselves. The site was consistently understaffed, which increased the workload for everyone.

Unfortunately, my employment ended after an incident involving a tenant. While I had previously raised concerns about this issue to management, it was not addressed in time, and I was eventually let go. I believe additional support, either through part-time or full-time staff, could have significantly improved working conditions.

Despite these challenges, I understand the demands of the job, but feel improvements in staffing and support would greatly benefit both employees and the residents of Parc East Apartments.

For transparency this is a true review of my experience working there with their company. 

I worked as a night concierge the benefits and job security is great plus you get a 30% rental discount. The manager who hired me was phenomenal, and he really cared and support you in anything. Unfortunately, he got promoted, and the guy who took over was not very good in my opinion. I really did not feel any support coming from this new manager and it was obvious he did not like dealing with issues. 

The company itself is very good and you feel welcome and happy.  However, dealing with bad residents, or unauthorized residents can be the bad part of the job. I also felt I was underpaid for all the things I was doing besides by regular duties. They give you an evaluation and a raise every year; however, the raise is never that much and for what I was doing I definitely need it a good raise.

 I had coworkers reporting unauthorized residents who were harassing or creating problems management never did anything to address these issues. At some point my coworkers did not feel safe to go to work anymore, because of shady activities and fear of unauthorized residents. 

The legal department for Equity is a joke they allowed anyone to get away with having pets, just because they claim emotional support all pets were approved, without doing a fair investigation. Also eviction process takes forever and you are the one who has to deal with problematic residents, that should had been evicted long ago.

 Overall I did enjoy my time here this job is for sure not for the weak person you must have tough skin and know how to deal with difficult situations. 


A normal day of work consists of checking for any make readys or inspections that need to be done, as well as looking out for any work orders that come in throughout the day and maintaining the look of the community, by checking all light fixtures, walking the common areas and dog runs really making sure the community is clean and everything works with in the community.
 I have learned a lot about many things such as dealing with appliances and preventive maintenance, drywall repair, painting and applying texture, plumbing, unclogging a sink, bathtub or garbage disposal, how to replace a garbage disposal as well as the "P trap" ect. you learn a lot of term and words you really get to learn a lot about how the community itself works.
The work environment/culture I would say really depends on the location but the company and the people with in the company are really helpful and generous people everyone's really polite and quick to show you how to do something or answer any questions you have. I really appreciate my team ! 
 The most difficult part about the job I would say is not getting to a head of yourself, so really time management, and making sure you finish what you start and generating the best strategy for you based off the skills you've picked up. 
The most enjoyable part of my job is honestly that I'm not breaking my back everyday but I'm not just sitting watching the clock there is always something to do and everyday is truly different.

A typical day at work included opening up the office and walking the property to ensure that it was up to company and compliance standards. I would then see to anything that needed attention. Once that was done I was ready to start my work day which consisted of administrative work, touring and resident relations. I’ve been in the property management/ leasing field for about 5 years so the objective is pretty much same all over however, I've learned how to navigate and operate MRI and RentSentinel (Equity’s leasing software). I also learned how to run and operate a 141 unit building with little to no supervision. Management as a whole was great, it was very structured; they offered a lot of training and support in for your title. I worked in a very small office with just the property manager and myself however, with her ever changing schedule that left me to work alone quite often to run the building in her absence. The hardest part for me was negotiating renewal rates for a few residents that experienced higher than normal rent increases because the company had tough restrictions on what numbers were negotiable. The most enjoyable part of my job was touring the community with the prospective resident(s); I enjoy meeting new people and assisting them with their search for their new apartment home.

Scheduled tours, scheduled and maintained maintenance board, move-in/move-outs, helped maintain property including light maintenance duties, as well as all legal paperwork for new residents and renewal paperwork of existing residents. I also would hold community meetings, cross=trained for assistant managerial duties with basic knowledge of manager's financial reports for property, quarterly shop scores, and full knowledge of eviction process and Washington State Fair-Housing Laws. All of the above were all things I learned throughout my stint here at Equity Residential. My management team was amazing and we all worked well with each other as we knew what the other expected of each other. Our team worked efficiently together and allowed all of us as co-workers to mesh well. The hardest part of my job would have to be keeping up to date with all legal paperwork, and if people were denied helping them rebuild their credit so we could further assist them. I enjoyed every aspect of this job but what I enjoyed most was making residents apartments their home and taking care of all their need and keeping watch over our property and staff.

- A typical day at work would be seeing if there are any move-ins for that day so I can make keys and re-key the vacant apartment. Then respond to any priority service request. After, work on turns with vacant apartments such as painting, carpentry, electrical, appliance repair/replacement.

- I learn everyday. I time myself and see how long it takes for me to finish a certain task. The next time I do that same task, I try and beat it by learning how to do it more efficiently but also in a timely manner.

- Management/co-workers. Communication and teamwork. If you communicate with your team and are always on the same page, it makes it easier for everybody to get through the day. It also makes work more fun because everyone is helping each other out making it easier for everybody. Work smarter, not harder. 

- I would say the most hardest part of my job would be not being able to complete a certain task due to not having the part and having the resident disappointed because the job was not finished when expected. I don't like to let people down and customer service is key in any industry. If the resident is not happy then that means I am not doing my job. 

- The most enjoyable part of my day would actually be completing the task that I started. Nothing feels better the accomplishment.

Top Job Titles	Average Salary
Maintenance technician 3 salaries reported	$31.61 per hour
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Senior maintenance technician 37 salaries reported	$30.84 per hour
Community manager 10 salaries reported	$95,378 per year
Maintenance manager 1 salary reported	$26.51 per hour

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