barista

store manager

food service associate

shift leader

line cook

Erewhon Market

the only reason it gets 3 stars instead of 2 is because of the great relationships you build with coworkers + with the customers (definitely not all great so be careful who you trust + don’t take the drama personally). 

pros:
- positive relationships w some customers/coworkers (inspiring people + ability to network, friendships)
- healthy food available
- some staff are interested in wellness so if you are too it’s nice
- beautiful store to work at

cons:
- horrible upper management (very unprofessional, very loose with promises, terrible communication, stressful interactions, intense favoritism, supervisors treated very poorly)
- high turnover (speaks for itself - nearly the whole store has a complete set of new people each year) - some great people do get into management positions but eventually leave due to poor treatment / those that stay don’t have all that much say anyways
- extremely expensive to buy from, even with the 20% discount + meal discount
- a large portion of the people that work there aren’t even interested in what erewhon is about, + that is made extra clear being that it can be an unhealthy work environment mentally speaking
- bad vibes (management / rude customers)
- everybody is payed differently even if you do the same job - in a very off-putting way 
- hard work ≠ recognition + appreciation (being one of the favorites does)

if you choose to work here, i hope you get treated better than i have seen + they improve as a company. there is definitely a lot of potential but it is not being used. if you don’t get treated well, i hope that you stand up for yourself + take care of you whatever that may mean. good luck!

Summary: 
I worked as a warehouse associate for the distribution center encompassing numerous responsibilities ranging from order pulling, inventory control, to receiving merchandise.

Pros:

-Supportive management who are flexible with your work / personal life schedule
-stable full-time and overtime opportunities
-sometimes free food / samples to try 
-welcoming staff and overall friendly work environment

Cons:

-decent pay but could be better compared to competitors in the industry
-medical benefits take out a significant portion out of your pay and coverage can be better compared to competitors offering at least 80% also the providers available is limited to HSA
-sometimes unprofessional environment like many warehouse jobs
-limited warehouse space for consolidating inventory presenting challenges to efficiently pull and put away merchandise
-inventory can be spread throughout the warehouse causing delays in the order picking process due to the limited space

Overall:

Enjoyed my time working at the distribution center at the corporate office. Management and the staff are welcoming and more than happy to support your growth if you prove your value. However, the benefits can improve to be more competitive with other companies and the pay was decent though could be more competitive with the industry. The warehouse space should be expanded to improve order pulling and inventory efficiency. Ultimately, this is a good company to grow your career.



The typical workday is fast-paced and busy, several baristas (around 4-6) working together for most of the morning, while evening hours only 2 or 3 people for closing shifts. The job is really fun, high interaction with customers, so you have to be ok with dealing with people all day. The culture of Erewhon as a whole is great, you really get a diverse crowd of both co-workers and customers. Generally a very upbeat friendly place. I don't particularly believe this is the place for advancement opportunities, it does happen but is rare. I've noted employee turn-around at the store is very high, especially in the deli/cafe areas. Management overall is good, with no complaints personally. Our immediate tonic bar manager has a lot of say in our work, being on their good side is key to a good experience. The hardest part of the job is dealing with negative/very high maintenance customers or negative attitudes from co-workers/managers but that is not common. I mostly enjoyed the great people I worked it, the 20% employee discount :) and the regulars that have made Ererwhon a communal environment. Every Erewhon has it's own vide and feel, Calabasas is very friendly and familial for the most part. Loved my time there, what I learned is have your own goals for advancement on the side and work towards them while having a fun time here, but keep moving forward in your career if no opportunities arise. Best of luck!

Good:
The pay is competitive with all other companies, so that’s a plus. The work atmosphere with your coworkers is pretty good, everyone pretty much gets along with each other.

Bad:
 The managers are completely disrespectful and inappropriate! Managers have no shame in bad mouthing employees in front of other employees! They spread lies and start all types of drama. Another issue is they make inappropriate comments about female customers all the time, and say it with no shame out loud on the sales floor. 

They don’t follow any type of COVID-19 precautions, only about profits not the employees safety. No limited entry, disinfecting is limited, and when if a coworker contracts COVID-19 it’s kept a secret so others don’t know. Oh and don’t even think about taking time off due to the scare of the virus. You will be focused on and let go for any reason they can get their hands on.

Moving up is nearly impossible unless you’re liked by the managers. Loyalty and work experience doesn’t move you up at all here.

Healthcare provided is awful! Not even worth signing up for

Overall:
If you need the money take the job. Don’t take it too serious though. If you have time to find something else I would strongly recommend finding a better company that takes care of their employees.

A typical day at work involves arriving on time and reporting to the department of employment to recieve, stock, and organize freight on shelf and in recieving backstock area.  Helping customers find what they need is a priority.  I Learned alot about Supplements and what to show people who had questions on how to treat their ailments.  Management was more than supportive to schedule and train associates with their job.  The Naturopathic Doctor hired in store made it easier to gain knowledge of products and understanding of customer questions to help them is the best way.  The co-workers, while not all were driven for higher success,  showed that they were nice people and helpful when a team effort was involved.
The hardest part of the job was making sure the new freight and backstock were properly arranged and stocked on the sales floor because of the intensity level of moving back and forth from the sales floor to the back and Vice versa.  The most enjoyable part of the job was feeling good when a customer was helped in finding the product that they needed.

The job description promised onboarding and training, but nothing like that actually existed when I arrived. I was handed a team and told essentially nothing beyond my title, with zero guidance or training materials from the people in charge, and I spent the first months reverse-engineering how the frontend system worked entirely on my own. There was no onboarding process - no documentation, no introduction to the code base. no training schedule. no framework for learning how to run the team, just the assumption that I would somehow figure it out. The decisions from above to skip any formal onboarding or training structure meant I had to rebuild the role from the ground up with no support, which is not how you set someone up for success in a leadership position. I repeatedly asked for basic materials and a structured plan to actually learn the role, and while people acknowledged the problem, nothing changed. This wasn't a gap in the system - it was in the complete absence of a system.

Typical day consists of coming in, stocking, helping customers, and working with team to meet goals. With the lack of any "actual" human resources, you can expect to be harassed regularly without anyone feeling punishment come down on them. The management here is incredibly unorganized, and only worry about what they can do to please the owners and further themselves. Meanwhile, they don't actually care about quality standards, or practicing basic organic integrity. Departments will throw out hundreds of dollars worth of food and hide it so the company owners don't know they are losing so much spoiled product. The mismanagement is insane, and you can expect the problems to fall on you. Fellow employees will joke that the turnover rate is bad, and that most people don't stay more than a few months. Before leaving, was promised a raise. Never got that raise. Some of the people I met here were nice hard working people, but all advised that this isn't a good place to work. On the first day, many even jested "Welcome to 'Heck"

Overall it is a good place to work at if you´re trying to figure out what the next steps for you are or if you really want to pursue a retail career. 

They do offer promotions but it could take longer that expected. On the other hand though, demotions and moving people around other stores is also a common occurrence, specially if they've been working there for a while. 

As for being part of the nutrition team, the job was pretty easy and came with a lot of perks like in-store training and dinner trainings (pre-covid) provided by different vendors. Also lots of free full-size samples of mainly supplements and some skincare products. 

Store and department management were good in general, but of course there were always many areas that needed improvement such as not enough recognition, although it differ depending on direct manager of course. 

Coworkers were all great, mostly everyone got along quite well, not much drama. 

Working for Erewhon as a recruiter has been a pleasant experience so far. Management does a good job of communicating hiring needs of store. Most of our positions to fill are categorized as full-time due to high demands of the store as we are an essential business and the high turnover in the industry (specially during the pandemic), but hiring part-time employees is also crucial to the success of our business. The company has Directors (managers) that oversee every department (ex. cafe, tonic bar, valet..) and are proactive in the screening of candidates that could be a potential fit for our jobs. If you're looking for a job where you don't have to worry about getting scheduled little hours, or a job where you can continue enhancing quality standards you can use in your future career endeavors this is definitely the place that can satisfy this area! 


Since working for the company I have had the opportunity to work alongside people from different walks of life. A lot of the employees are kind and have a positive attitude. Management is very supportive in helping teams grow and individuals succeed. It is a joy to come to work every day and even on bad days there is usually someone to help brighten up the mood. Productivity is high but everyone has good time doing it. If there were ever any issues, management is always swift in correcting them and always willing to offer support wherever needed.

There is a lot of trust and independence when it comes to getting this done and there isn't always a lot of pressure to fulfill goals or tasks. I have learned a lot in my time working for Erewhon and I continue to learn and grow within the company and as a person.

I have found working with Erewhon to be fulfilling and purposeful. I have always been compensated for my work and even sometimes without expecting it. I would recommend anyone looking for a job to come work for Erewhon.

Top Job Titles	Average Salary
Barista 24 salaries reported	$21.46 per hour
Store manager 158 salaries reported	$25.09 per hour
Food service associate 11 salaries reported	$20.56 per hour
Shift leader 17 salaries reported	$23.42 per hour
Line cook 9 salaries reported	$25.00 per hour

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