prep cook

airline wheelchair assistant

back of house supervisor

front of house supervisor

dishwasher

Escape Lounges

Escape lounge is a decent company that can be solid, enjoyable, and challenging. I enjoyed most of my time at the company and have worked at both terminals and have done varying shifts. However, there is a ton of problems that stem from management, I have seen 2 GM’s leave during my time here and it seems most the supervisors do not do their job as intended. We have always been short staffed due to management conflict and the lack of training we receive. I worked with one-two prep cooks to no one in the kitchen. This can be very stressful as the job requires atleast one other person to help you with preparation and clean up. We also have many employees who do not do their job and get a slap to the wrist, meaning that those who do work and care are often put in a predicament where they are doing a majority of the work. Now I am not saying this is the worst job but be aware that with what you are getting into. You can definitely enjoy this job and succeed if you don’t trust anyone as they can and will easily back stab you, and follow what your kitchen supervisor says as you will learn from them how things truly should be done, if someone tells you otherwise then they are not doing what they are told to do. Do all this and you shouldn’t have an issue.

Escape Lounge unfortunately falls short in several areas that significantly impact the overall experience. One of the most glaring issues is the lack of support from management, which can create a chaotic and disorganized environment for both employees and guests. Additionally, the presence of toxic behaviors among staff members can create a tense atmosphere, detracting from the relaxing and enjoyable ambiance that a lounge should provide. Furthermore, the presence of lazy employees can lead to subpar service and a lack of attention to detail, further diminishing the overall quality of the experience. Overall, while Escape Lounge may have potential, these issues greatly hinder its ability to deliver a satisfactory experience to its patrons. 

Working at Escape Lounges was, in my experience, frustrating. The lounge was often disorganized and understaffed, which made even basic tasks unnecessarily stressful. Corporate management (Gideon Toal Management Services) felt very conservative and out of touch with Portland’s culture.
There was also little support for staff. Break coverage was almost nonexistent, sometimes not even allowing a quick bathroom break, and training on the reservation and waitlist systems was minimal. Many employees had no hospitality background, and it showed in the guest experience. Overall, the culture lacked teamwork, professionalism, and the hospitality standards.

What is the best part of working at the company?
Jobs super simple there’s not really anything hard to learn just basic math and computer skills 

What is the most stressful part about working at the company?
The manager treats everyone like they are children and often refers to us as such 

What is the work environment and culture like at the company?
Very slow certain workers will be not very nice just bc they are older 

What is a typical day like for you at the company?
You stand there from 4 am to 12:30 or 12:30 to 9 waiting for customers to come in occasionally grabbing dishes

Before pandemic escape was an amazing place to work at. There was a lot of culture around it but now it just seems like it's like any other corporate company. They stopped making the lounges give local experiences which was the huge caveat to coming to each lounge now they are all exactly the same with no actual FEELING behind them. Management is selfish and shows no remorse for their employees at this location. They make employees work literally open-closing shifts with management disappearing during the stressful times.

This place is such a joke!! I have NEVER experienced such terrible management and so much drama between coworkers!!! They never have enough people staffed and they leave you to work 4 agents jobs all alone. You never can take your mandatory lunch break or any break for that matter. This company needs to get it together or they will be left with no agents to work the lounges. They don't give you the tools to be successful and agents/supervisors come and go. I was only there for a few months until I found something else and I'm glad I'm no longer there. 

What is the best part of working at the company?
The employees. Management horrible 

What is the most stressful part about working at the company?
The management and gossiping they need to learn how to train their employees properly. This job wrongfully terminated me. 

What is the work environment and culture like at the company?
It’s great as long as management isn’t there . They serve  horrible food.

What is a typical day like for you at the company?
Easy job just management needs to be fired

What is the best part of working at the company?
Working here is very Challenging,  every week some one calls out !

What is the most stressful part about working at the company?
Work overload, Especially on Busiest day's the supervisor doesnt support Us, instead they have low staff.

What is the work environment and culture like at the company?
Work environment is OK, there No AC in the kitchen 

What is a typical day like for you at the company?
Stressful, lack of team work and multiple call outs

I've been working at the GSP location for a few months now and I absolutely love it here.  The GM goes above and beyond to be flexible and accommodating to everyone's need in and outside of work. The benefits are some of the best i've ever had from a job and the work environment is so friendly and relaxing. The job itself is very rewarding. Id highly recommend to everyone to join this company! 

Pretty much just a server , host , expo and bartender all in one . If you like running around doing 4 jobs at once maybe even 5 . This is the place for you . Management will rarely tell you good job even if you are doing one . Expect to be on your feet for 8 hours shift sometimes 9 . Have to pool tips with other agents . Oh and don’t forget management is very toxic so stay out of there way . 10/10 would not recommend. 

Top Job Titles	Average Salary
Prep cook 23 salaries reported	$18.75 per hour
Airline wheelchair assistant 27 salaries reported	$17.57 per hour
Back of house supervisor 10 salaries reported	$22.45 per hour
Front of house supervisor 12 salaries reported	$22.54 per hour
Dishwasher 2 salaries reported	$18.50 per hour

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