game master

retail assistant manager

production assistant

escape room manager

Escapology LLC

When I 1st started this place was very fun and relatively stress free to work for. Everything was well balanced and manageable. But then corporate put in new standards for running games and it went down. Managing game mastering for guests now is nearly impossible; always have to make it to a certain room, but make sure they don't escape too quickly, but also make sure they don't lose, but also if they want free hints make sure they always get them to the point of harassing them, but if they don't want help and end up losing it's still your fault. It is absolutely ridiculous and really defeats the point of playing at all. I honestly feel like I am robbing guests of their money. The only really good thing here is the diversity of people and open-mindedness of said diversity. But otherwise? Other places will pay you better for  less micromanaged job duties that will always get you into trouble one way or another, and without management that decides they are better than you.

Starting off, it's interesting learning the rooms and getting to know all the employees. As time goes on you learn there's a lot more to the job than originally led on. You WILL be underpaid for the work you do, and you're essentially a glorified custodial staff. Overall, it is a enjoyable job (mainly due to fun co-workers), but it's not one you'd want to work at 9-5/5 days a week, or long term. Definitely a "stepping stone" type of job. One of the biggest negatives is the lack of an actual custodial staff for the venue. You will be scrubbing floors, wiping furniture, cleaning bathrooms, and the oh so fun "Projects" around such as assembling the ceiling tiles, dusting air vents, painting walls (aka: Contractor Work), all for $12 an hour ($10 starting off). I don't recommend it for anyone outside of high school, or if you're looking for a job to get you going onto bigger and better things.

Most of the people in the venue are great to work with. I genuinely like most if not all of my coworkers and assistant managers. However, I will say there's not a lot of room for growth beyond becoming an assistant manager. Becoming a GM or AGM of a location is rare and difficult to do. It's also hard to break into the corporate side of the company. Corporate also does NOT value the opinions or concerns of those who work in the venues. Expressing any criticism will likely get you fired. If you're okay with just doing the same job every day, and putting up with whatever gets thrown at you (from customers or corporate) then it's fine.

Working at Escapology was truly one of the most fulfilling experiences of my career. From day one, I felt welcomed and supported by every team member. The environment was collaborative and growth-focused—no question ever felt too small, and everyone was always willing to help. I learned so much under the leadership of the CEO and COO, whose openness and vision truly shaped my development. Watching the company grow and seeing employees evolve and succeed was incredibly rewarding. Although my time there ended due to a company-wide restructuring, I would return in a heartbeat if given the opportunity

This company is really nice. The management is great and I’ve never had an issue working here. All the employees actually take their job seriously and don’t slack off. Customer service from my team is great and my manager is wonderful. Any days I need off I can get. Great work/life balance and you make nice friends. 10/10 best job I’ve had and the manager works with me on my limited availability and schedules me on my set availability and never outside of that unless I directly tell them to. Your work is appreciated and the manager lets you know how much you are appreciated and even goes out of their way to celebrate birthdays! Highly recommend this job. 

What is the best part of working at the company?
Scheduling flexibility. After weekend availability, I'm able to create a schedule so I can work other jobs too.

What is the most stressful part about working at the company?
The corporate side of the company is very disconnected from actual operations. They are integrating AI to reduce labor hours. 

What is the work environment and culture like at the company?
In venue, it is an open and supportive environment. Very accepting.

What is a typical day like for you at the company?
Some days it's just cleaning, some days are hosting teams back to back to back, other times it's watching 6 teams play games without a break.

I worked at Escapology for a year and a half I was a game master but when they open the second venue moved up to assistant manager. After you become an MOD you have no opportunity to get a better pay, you’re most of the time taking orders from HQ. HQ constantly would make changes and were inconsistent on goals, making the day to day work flow clunky. Never allowing the workers to get rhythm, creating chaotic situations that could be avoided. Placing the issue on the workers and not the ones making decisions. 

Days are either busy or completely dead, and if it's dead expect to be called off of your shifts.

You will get maybe 1 or 2 5 hour shifts a week on average, and nothing more, usually less, unless your GM decides otherwise.

Job is fairly simple, learn the rooms, learn to reset the rooms, and relate to customers to give them the best experience with the rooms. 

Best job ever!! You will make some really great friends here!! Definitely work at the Myrtle Beach location!! Managers are great! Hours could be better if they didn’t over hire but do a great job and you’ll be allowed to stay on for winter (get a second job during this time as you’ll get very little hours!) this job is an A++ job! 

The jobs in the actual venue can be fun and overall and alright place to work.  Advancement is possible but the pay is bad so normally they'll take anyone desperate enough to work harder then they get paid. Unfortunately this leads to people in postilions that really don't have a clue. The owners/CEO Is a hot head and tends to make decisions that reflect that.

Top Job Titles	Average Salary
Game master 11 salaries reported	$18.64 per hour
Retail assistant manager 1 salary reported	$12.50 per hour
Production assistant 1 salary reported	$32,189 per year
Escape room manager 1 salary reported	$50,000 per year

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