route driver

warehouse associate

service technician

area supervisor

installation technician

Evergreen Refreshments

I started with high hopes and the motivation to do something amazing with the company. That was all thrown out the window when I found out that I wasn't hired for my skills, qualifications or ideas. I was only expected to take orders and do everything a certain way because, "This is how it's been done for 40 years." I had a great team of employees but the company didnt provide the basic tools for them be successful, expected them to work 50 plus hours per week, and paid a base salary of $550 per week, promising commissions, but never delivering. It was also expected that Salaried Area Managers worked 50 plus hours, including some weekends and only received a salary a little more than the Route Drivers, sometimes less. The CEO constantly made fun of and degraded homosexuals, African Americans and Women. I was actually forced to terminate an employee because of his size and weight and another employee because of sexual preference. There is no training provided at any level.  If someone leaves the company, it is an opportunity to save a salary and add the workload to another employee. All the equipment is from 15 years ago, from the handhelds to the hand trucks. I bought a $300 hand truck for a new $2 million account, and my VP of Ops told me to hide it from the CEO. Most of the vehicles have 200k-300k miles on them. One of the trucks had bad headers and missing motor mounts and we were told to just let the Driver use it until the motor blows. Now thats safe. Trust me. If You have any ambition at all, this place will destroy it quick. Save yourself some time and dignity and go somewhere where you will be appreciated and treated like a human being. You will thank me later.

Day to day at the office was great due to an amazing staff. Unfortunately, during my tenure, there was a lot of identity crisis issues as the company felt like it was in restructure/rebuild mode every day. Being questioned about policies that were in place well before my time and feeling like all the blame was being placed on myself and team rather than questioning why the policies and practices were even in place to begin with.

Corporate office did not seem very invested in team development at the frontline level. No meetings to discuss performance concerns, expectations, or clear direction on what the goals were. It felt like a sink or swim environment.

When terminated, there were no prior meetings, no indication that they were not happy with the speed or results and never realized what we were doing to build a solid foundation and change the toxic culture that was prevalent when coming onboard.

Systems are very outdated, and not user friendly. Job comes with A LOT of nuances and insider knowledge. Learning curve is steep but management team at the warehouse level were very helpful, efficient, and knowledgeable.

Corporate staff is very toxic and full of drama. First day, people were opening up to all the problems internally and it concerned me with how easily they were sharing information like this to new employees. This company was a mess to say the least.

Compensation is poor. For what is expected and required in this job, compensation does not match. At many levels the salary is under market, which causes a lot of retention issues which in result creates high turnover.

It started great, but once you get into it and realize how miserable everyone is, it gets bad. You can be praised to your face but then talked about once you turn around. A few long time employees are miserable there but have been there so long they're too comfortable, and it's really sad. You feel bad for the beatings they take verbally. People at the very top think it's OK to just talk to employees anyway they want and it's OK. If employees talked to them the way they get spoke to, they'd be fired. It doesn't matter who you are, you have no right to treat the people that make you your money, the way you do. But people are just complacent with it because they're scared. You have managers that are complete tyrants and it is just insane. I think I'd rather run unclothed thru a fresh field of cacti then work for this company ever again. I did really enjoy a lot of the people that worked there, and I'll miss them and hope they too find a way out.

You can be asked for advice on something you've been doing for over a decade, and people will still just do it on their own and do it completely wrong, which then causes more issues then before. People doing work they know nothing about and completely out of code. Just insane. 

Work day starts at 3:30 am loading route truck with daily inventory, review daily route on handheld device. Drive to accounts and check in with contact person if any machine malfunctions or refund issues. Collect currency and data from vending machine enter information into handheld. Restock inventory in machines and pull product that is out of date or damaged. Service 30 to 45 machines on average per day depending on account size and usage. As route supervisor responsible to check all drivers leave on route in a timely manner. Conduct infield machine audits, and inventory reviews of equipment and route trucks. Ride with drivers to do performance reviews and evaluate equipment for sales performance according to size of accounts. Customer service in regards to machine issues, refunds and/or product issues such as change request for different or healthier options. Great co-workers to work with and good team of drivers as a supervisor, communication through phone or emails to keep up with needs and changes. Long hours are a little difficult on personal and family time average day is 10 to 12 hour days. My co-workers helped make the day better and in the end customers compliments helped as well.

Just be careful if you plan to work here for the long run: In the branch level, it’s a nice team to work with. Unfortunately it would be nice to have someone in an administration role for longer than 3 months, and we’re constantly hiring drivers. Many team members know it’s an easy job but watch out for anyone above the branch level. There is no support and communication could be better. The company has a mentality to “blame” their employees, even the senior management for things beyond their control. They’ll ask for change, but can’t coach you on what needs to change. The issues start with the owner who has a “money first” mentality and won’t even replace the aging trucks that are between 290,000-350,000 miles, we are towing vehicles each week. He also has a style of micromanagement that is harsh, and will even throw in sarcasm, passive aggressiveness, and as far as names. The “VP” below him hasn’t supported the branches below him, and they’re crippling beneath - high turnover, no morale, zero support from corporate, and just a tough duo to work for. 

Went on as relief driver but shortly after i was hired the local route driver put in 2 weeks notice. Trained with that driver maybe 3 days total before taking over the route, even after i was promised they dont even think about letting drivers out on routes alone without 2 months of training. Blatant and disrespectful disregard for new employees. I would have stuck it out if it wasnt for the last straw; 10 full pallets of food stuffs outside my van 4am with a memo declaring all stops needed to be hit today. Im no genie, i cant make all this stuff fit into the van, its just not possible. My van was somehow the only one consistently packed full to the brim. Makes unloading very precarious and dangerous, also the management doesnt think about the logistics of 1 person walking hundreds of pounds of food sometimes as far as a quarter mile. I remember looking at my helper with the blown out shoulder and contemplating just walking off the job. 

Where to begin. worked there for a little over 6 month and hated it from the start. warehouse was trashed at most times. office staff disorganized, handhelds always failed and tech department didnt care enough to fix them quickly. 
The vehicles were the worst part always cold or hot, over loaded and breaking down. their "Mechanic" was a joke.
I was placed on spare truck that had no interior light , and started at 4am and was expected to use my cell phone as light. while making a turn one of my totes came out of its areas and when i tripped over it and pulled a back muscle i was expected to take a drug test. I refused because i knew of others drivers who had surgeries after hurting themselves at work with no drug test administered.
when i refused i was let go.

Had to fight to get my workers compensation. 

also my avanti makets were pilfered through all the time and no action was taken, with this being a commission based position they were taking money out of my pocket and nobody cared.

This job is a joke. All upper management doesn't care about anything but getting their bonuses so the employees aren't even provided with the tools needed to do the job.
They have no one to cover you if you can't work so you can't take any time off if you care about your team/co workers because they will have to cover for you.
They pay you nothing. They don't care about the employees and treat you like you are replaceable and like you are not really working. Basically no one has children if they do they are grown so they can't relate and don't really think about the things that come with having school aged children. 
I didnt get a raise for THREE Years and my Christmas bonus was a $25 gift card to Amazon.
I could go on for days, Just DO NOT WORK For This company unless McDonald's isn't hiring any longer.

My experience at Evergreen Refreshments was defined by avoidable chaos. Planning is routinely inadequate, communication is last-minute, and employees are expected to compensate for breakdowns they did not create. Urgency is treated as a substitute for preparation.

The result is predictable: stress, frustration, and high turnover. Talented people are put in positions where success depends more on damage control than doing the job right. Problems repeat because underlying causes are rarely fixed.



Typical day is seeing what supplies are being dropped off to be put into the inventory. Making spreadsheets for the orders and putting them into the system to level out inventory numbers. Looking at how the day is going pick wise on time or not and helping when needed. Looking at time sheets and making sure employees are accountable for their own time sheets. Re organizing inventory to help flow which makes the employees job easier and more attainable. Have meets to check in with employees on moral of the team. Also meetings with managers on the pros and cons of day and how to fix said problems. I believe that is everything. 

Top Job Titles	Average Salary
Route driver 18 salaries reported	$870 per week
Warehouse associate 10 salaries reported	$19.04 per hour
Service technician 16 salaries reported	$23.22 per hour
Area supervisor 3 salaries reported	$54,500 per year
Installation technician 11 salaries reported	$21.63 per hour

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