senior systems administrator

security specialist

personal para deposito

data center engineer

administrative specialist

Evertec

EVERTEC is the leading, full-service transaction processing business in Latin America and the Caribbean. Based in Puerto Rico, EVERTEC provides a broad range of merchant acquiring, payment processing and business process management services across 19 countries in the region. EVERTEC processes over 1.2 billion transactions annually, and manages the electronic payment network for over 4,900 automated teller machines (“ATM”) and over 107,000 point-of-sale payment terminals. EVERTEC is the largest merchant acquirer in the Caribbean and Central America and the sixth largest in Latin America. EVERTEC owns and operates the ATH network, one of the leading ATM and personal identification number debit networks and financial services brands in Latin America. In addition, EVERTEC provides a comprehensive suite of software and services for core bank processing, cash processing and technology outsourcing. EVERTEC serves a broad and diversified customer base of leading financial institutions, merchants, corporations and government agencies with mission critical technology solutions.

EVERTEC is 51% owned by an affiliate of Apollo Global Management, LLC, a leading private equity investor, and 49% owned by Popular, Inc., the largest financial institution in Puerto Rico and the Caribbean.

Started with no training bringing my own computer. A normal day would be as follows: Go to my cubicle, read emails, await for orders. Idle time ranges from hours to weeks. Have to self educate in tools to automate tests. I learned how to use some high end tools for the testing field. My supervisor was a pro worker and various times he put himself to take the bullet for us even if he had the reasons not to do it. My co-workers were able to work as a team with me to get the things done before the time limit. Hardest part of the job will be the idle times even when there were a lot of work to do. This happened when the environments were not equal to production, programming didn't delivered the proper software or documentation, some trouble with the machines. I enjoyed the time spent with co-workers trying to solve problems, having the satisfaction of successfully make a full certification before the time limit and being productive.

As a developer, I acquired invaluable skills working on a vast amount of areas from web to backend, databases, both Windows and Unix systems, you name it.. 

Supervisors and managers are awesome, and the teams work great. I got to work with lots of different people and they were all great at what they did, and were willing to help out as much as they could.

Unfortunately, as much as you may want to help out, company policies seem to make it harder for you to perform the tasks assigned to you. Redundant and excessive internal business processes are the Achilles heel of this otherwise great place.

Additionally, having developers take on-call shifts and work after-hours (including all-nighters, weekends and holidays) is definitely not the best aspect of the company. It's not an everyday thing, but it's often enough and it gets on your nerves after a while.

I would definitely recommend it, but it desperately needs to address these issues.

I have been working at Evertec full-time (Less than a year)
Pros
Competitive salary (locally). Gym is ok but can be better, basketball court is good, cafeteria is expensive and food isn't good. Great co-workers.
Cons
Poor life and work balance. As a developer, you might be programming only 10-70% of your day. Work on weekends and nights - double shift. Building is kind of old.
Advice to Management
Don't overpressure a developer with tasks that shouldn't belong to a developer. Sacrificing your weekends and nights for manage maintenance tasks isn't acceptable.

well a typical day on my job  is I report my self at 8:00am at my job I look at my tickets that I have been assigned and I take the companies car wish I have assigned for my daily work and I start visiting the customers and do the repair that a have do on there computers according to what they report on the ticket or incident.

the hardest part of the job is that sometimes because of the travel time some days I cant do the amount of incidents that I suppose to do but other days I do more incidents than what am suppose to do and that makes for those days I cant no do all the incidents

the most enjoyable part of my job is that I love what I do and I enjoy it

Supervisors tend to make friends with employees and give prefenced treatment to them. Co-workers are nice. Most of them try to help you and create a healthy working environment. The hardest part of the job is to try and help diffucult customers with their different situations. The most enjoyable part of the work is being able to learn thru different learning course free of charge. A typical day of work consist in answering calls with client of Point of sales system.

I worked here for 4 months as a document processor employee, this people are unprofessional, the training was mediocre and there was no manual or schematics of the machine for the employee, they are interested in doing production, no follow-up or a deep orientation about my work, they throw me there and asked me to make production, there's also discrepancy between supervisors and administration. They fired me with only 4 months of training while I was trying my best with the little knowledge I had from other employee's, don't trust anyone in here and human resources doesn't care about you.

The work is dull repetitive and not challenging at all. the only challenge I get is trying to understand supposed technicians explaining problems that do not the responsibility of my department
I get the same calls from people with the same problems that are not from our department. I still don't know what they are in that positions.

*Note: if you ever want to work here please have a lawyer read the contract your might be surprise of the fine print.

HR is not your friend, they would throw you under the bus when they commit an error. Blame it on you and try to cover it up with you. You are not there friend and you are not part of any culture, once you are not enough they will create a situation and blame it on you. They are called people and culture but they are not for the people and they are not for the culture. Your manager will not listen to you and they will replace you in a blink of an eye.

My job began at 10:00 am, advising customers by telephone regarding doubts and problems with their Evertec equipment, credit balances, and Ivu Loto. I learned to use Evertec equipment, and how to handle decisions. The management requires evaluation. My co-workers need team working skills. The hardest part of the job was dealing with last time decisions. The most enjoyable part of the job was learning a new challenge.

Top Job Titles	Average Salary
Senior systems administrator 2 salaries reported	$60,000 per year
Security specialist 1 salary reported	$12.50 per hour
Personal para deposito 2 salaries reported	$11.25 per hour
Data center engineer 2 salaries reported	$53,491 per year
Administrative specialist 2 salaries reported	$15.63 per hour

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