mental health therapist

crisis counselor

care manager

team supervisor

community manager

EveryMind

The issues at every mind largely stem from the new management on site. The new management doesn't understand the jobs they are managing. Therefore, don't understand the stressors or what to do to support staff. CHCs at nevermind deal with life and death situations every day, so you can understand how having such unsupportive upper management can make the already difficult emotional work, impossible to do. 

The larger issue, is they put in place ridiculous systems to "help" staff that really just make the job more difficult. they are more focused on mico managing as much as possible as they just have nothing else to do.

 Add to this, that management does not trust staff AT ALL! like even a little, and it makes for a very negative environment. Things like installing systems to track workers' every move, rather than actually fixing the platforms that workers use every day (they fix the bureaucratic systems built to better micro-manage you, rather than things staff actually use to do the job).

Ironically, they will ask for suggestions, and then turn around and shame staff members for having the issue they are trying to address.

Look, the work done at every mind is absolutely life-saving work! if you're looking to work here, you have a passion for helping others. However, this company won't respect that passion or help you build it.

I had been with EveryMind for years because suicide prevention is a cause that is really close to my heart. It's devastating seeing the slow decline in the company and changes for the worse. It used to be a healthy environment where counselors were valued and respected, but now it's become an environment where counselors are constantly micromanaged. They sit you down every month and go line by line dissecting what the counselor did wrong. The problem with that is that this work is so subjective, not even Vibrant and the Quality Assurance (QA) team can agree on if something is wrong. The priority used to be supporting the person in crisis, but now it has pivoted to focusing on clicking boxes and collecting data. In the name of standardization, they have taken away any personality or human connection the counselor could add to the interaction. This is a job that I will look back on fondly, but I can no longer tolerate the environment the company has grown into. Overall very fulfilling work, but management and the QA team are intolerable. 

I worked here for 2 years. There was multiple times where I was left completely alone on the hotline with no back up. The managers will nitpick you like a call certain but NEVER work they phones themselves. There was two times I didn’t get paid. For being a mental health company they do not really care about their mental health of their employees and will bully you for calling out even though this work is so hard and everyone needs to take care of themselves. 

Also it’s UNPAID training, and they will except you to work outside of working hours all of the time as well as return emails outside of hourly rates and attend meetings.

This job was only good because of the people that we talk too. 

Management is predatory and it’s an extremely toxic work environment. 

The nature of this job is very important, meaningful, and rewarding to provide direct crisis intervention and support to those experiencing suicidal thoughts. That being said, it would be crucial to have management provide counselors with support and clear communication. That has not been the case. There is a lot of change with minimal visibility, inconsistent follow through, and micromanagement. There is a lot of rigidness with scheduling, which is not what was initially promised upon hire, and a lot of bait and switching to get people onboarded.  Policies are constantly changing with very little insight or thought to how that creates more barriers.

EveryMind has been rapidly growing which has brought up new challenges but also opportunities to learn SO much. Systems and structures have changed which is inevitable when dealing with growth, but you can tell that the company wants to do right by its employees. The work-life balance is great, you get a lot of PTO, good benefits, and the flexible schedules are great. There is a lot of trust given, you arent micromanaged as long as you're doing your work then management is willing to give you so much flexibility.  As long as you are comfortable with a fast paced changing environment, I think you'll enjoy working here.

Case management requires a lot of people skills and administrative skills. A typical day at work was answering e-mails first, visiting clients at their home or in the homeless shelter. Organizing the paperwork. Entering clients data in homeless data base. 
Co-workers were all very supportive and friendly.
Management was good though sometimes didn't give adequate support, not because of malice but because of oversight. 
Hardest part of job was handling crisis situations which happened regularly because of mentally ill/homeless clients. 
Most enjoyable part of job: helping clients with basic needs and welfare needs and helping them find housing.

I absolutely love my job at EveryMind. I had been searching for so long for a meaningful role related to my field of study (public health), and felt so discouraged during my job search and unfulfilled at my previous job. Since I began working at EveryMind, I have felt so driven, supported, and fulfilled with my work. My team and supervisors are  encouraging and energizing. They make me feel valued and trusted. My experience with all of the higher up managers and directors have been positive, and I have so much respect and admiration for everyone I work with at EveryMind.

EveryMind is a great place to begin your career in mental health. There are ample opportunities for social workers and counselors to receive free supervision, free CEUs and training. The company's benefits package is one of the more generous within the non-profit model and offers the opportunity for advancement. When able, the company does increase the salaries of employees an average of 1 to 2 percent each year.

I have been at Everymind about two years and I absolutely love it here. The management is great, supportive and accessible. I really enjoy that they do internal promotions first opposed to outside individuals getting priority. HR is awesome and always available when needed. Of course everyone would like to be paid more but I have found that Everymind pays the most of any of the social service agencies in Montgomery County (its also a non profit so budgeting is limited) 

Management is a major concern in this position. Very disrespectful and rude inappropriate comments were made to me directly. 
No clear direction of expectations and supervisors show blatant  favoritism. Work environment is based on the mood of the supervisor for that day, can feel like walking on eggshells. 

BEWARE of this company. The ability to be hybrid  is great however other than that it is not worth it. If you value your mental health, do not work here. 


Top Job Titles	Average Salary
Mental health therapist 13 salaries reported	$72,827 per year
Crisis counselor 5 salaries reported	$26.73 per hour
Care manager 8 salaries reported	$54,813 per year
Team supervisor 2 salaries reported	$64,500 per year
Community manager 2 salaries reported	$63,000 per year

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