financial analyst

patient advocate

software engineer

customer service representative

senior financial analyst

Express Scripts

I was hired in November 2013, as a MedCo employee. In January 2014 Medco was officially merging in with Express Scripts. I was interviewed for the Data Entry Technician position - 2 week paid training, then switched to Support Calling Tech - 3 week paid training.  Support Callers are the "grunts" of the place aka lowest man on the totem pole, and least appreciated. With the merge all the protocols and outcomes learned in training - needed to complete our jobs were constantly scrutinized, changed, re-routed and when questioned, never given a direct nor secure answer. All of the above was constantly changing and re-changed leaving you wanted to go outside on break and scream your head off and tear your hair out. That and with everything constantly being changed, not only royally ticking off employees but ticking off doctors offices and patients being called as well. Nearly everyone you called as a Support Caller never wanted to talk to you, or just wanted you to send them off the talk to a pharmacist, whether they needed to or not - which were always in short supply and over worked no matter what time of the day. Management was a joke, and could never be relied on. You could never find them in the building, and on the rare occasions that you could, they were always busy or heading to a meeting that for some reason lasted all day with nothing productive ever coming from them. We were told with all the changes to protocol, to send our question to management. With them never around to do their jobs or help with the time sensitive material, we never had a solid answer and were always yelled at during meetings when production was slow. How were we to up production (call-making/order completion) when we can't get a straight answer as to what to do with the outcome we were faced with?

My managers never liked granting me time off for whatever doctors appointments I needed to go to (I was in my 1st & 2nd trimesters of pregnancy.) I was even called in to their office and asked why I have been asking for so much time off recently. I asked to leave no more than 2 hours early - which was always made up, for a late afternoon doctor appointment. When I informed them of my pregnancy, everything changed. Management was then harsher on me, criticizing my work more, being more critical of my weekly reviews, just being overall insensitive pricks with being informed of my pregnancy. I then started having complications which of course lead them to be even more harsh and insensitive. And trust me, coming to work after morning sickness and spending all break/lunch in the ladies room with morning sickness, and not being able to hold down food of any kind is a nightmare, was apparently unacceptable work ethic and was a performance issue. REALLY? Every single employee at my location were snobs. Whatever type of raise, bonus, or advancement they received was always taken with a grain of salt. No one ever bragged about their bonuses or raises but always got a little higher up on their high horses, and talked down to whoever didn't  get an advancement opportunity, basically treating them like complete dirt for no reason - especially if we didn't openly worship the ground they walked on. Same went for management, too. The whole company is only in it for the money. They claim to take pride in the work they do, but when it comes down to it - how many people are paying them to do their jobs, how much and when. The only employees who really cared (to my knowledge) were a few support callers, and a few pharmacists.

 My last week worked at Express Scripts I slipped and fell badly injuring my back, causing more complications with my pregnancy. My manager acted immediately and sent me home - I was in too much pain to sit on my butt for the rest of the day - and told me to call him monday morning after seeing my doctor letting him know whats up. I called just hours later and said I had a doctors note to be out Monday, Tuesday and Wednesday which on Wednesday I was to go back and be seen again and immediately faxed over a copy of the note from both the doctors fax machine, my personal fax, emailed twice from both the doctors and my personal email and then had an additional paper copy for them upon returning to work. (they always claimed to lose or never receive doctors notes so extra precaution always had to be taken.) I ended up being hospitalized the next day (Saturday) through Wednesday, which my doctor saw me in the hospital. He called over himself to my manager stating everything that was going on between my back and added complications and informed them I needed the rest of the week off to try and recover and I'll be back that Monday - which they said that was perfectly fine. Monday morning I got a call from my manager before i left for work stating they didn't need me today (work was slow, there were very few orders, they didnt need all of us support callers.) That afternoon I got a call from human resources asking how I was doing and how everything was going claiming I "neglected to call and inform them or my managers". I told them everything that happened from the docs note, hospitalization and the personal chat between manager and my doctor. The manager didnt record any of the conversation, and claimed the faxes were incomplete and emails deleted which never were found by HR, but I had proof of being sent, received, and read from all emails and faxes sent over. Since they didnt have proof on their end, they had to suspend me from work for the next 3 days until they come to a decision as to whether or not I am to still be employed at the company for violating attendance policy. Long story short, they didnt care about the proof I had of contacting them and sending them doctors notes and what not, I was fired after all that bull. And of course when youre fired, you can not apply for unemployment because of your lack of work ethic/my own fault for violating the attendance policy, and I couldnt hire a lawyer to sue fro wrongful termination because I didnt have the money. Needless to say, dont even bother applying because all you will deal with is bull, lies and stress you dont need nor deserve.

If you are a pharmacist considering a position with Curascript/Accredo in Indianapolis, run away! ...and don't look back.! Of course when they recruit they say and show all the right things. I would say there may be positions out there that are worse, but besides Wal-mart, I have not seen any.

All pharmacists in a production role, which is most except the few supervisors, punch a clock and have an attendance point system so that if one is more than 5 minutes late to their shift...tisk tisk....you get a attendance point. Imagine junior high school and you have the idea. Maybe that was great for 7th graders but when you are a well educated professional it is quite debilitating to not only morale but also professional flexibility. Such flexibility would lend to cooperation amongst peers to switch shifts, cover lunches, work extra nights during maternity leaves or any number of things where a professional environment generally benefits from some healthy cooperation.

All staff pharmacists are required to utilize a tracking system for each activity. Take a call, verify an order, your computer goes down and need to reboot for 3-5 minutes...all have to be clock coded in the phone system that is used to track everything. Need to go to the bathroom for 5 minutes? Well you must punch in the correct clock code at your station before leaving and upon returning. Counseling a patient who has terminal cancer? Well the call can't last longer than 7:30 seconds or you are outside of goal. These metrics are tracked and reviewed with each pharmacist monthly based on their monthly average performance. There is no discussion of the quality of care, or the angry vehement customer who threatened you with a lawsuit.

The sad thing is the company has signs up with reminders about the company values called "The Express Way." Amongst these are such things as Integrity, Collaboration, Alignment, Mutual Respect. Yet, the daily reality could not be more evasive and uncooperative. Imagine the juxtaposition illustrated in the recent movie called "The Hunger Games" between the government video played during the introduction touting how great the society was but in reality the people in the districts were kept under the control of a suppressive police state and you will have the idea.

If that sounds melodramatic, lets review a few specific examples. Company policy states that if an employee calls in sick the day after a paid holiday then they forfeit holiday pay. This creates a police state that pre-supposes a criminal mentality onto employees. The assumption here is that if someone has a sick day immediately following a holiday they are automatically trying to unjustly work the system by playing hooky. The feedback from management is that they would consider waving the policy on a case-by-case basis if someone provides a doctors note. Most people in their mid 20's to mid 50's who are relatively healthy, they don't go to the doctor when they need a sick day because, as a generally healthy person, when they are under the weather, they simply get some rest, and take some Tylenol and Vitamin C. By the time the next day rolls around they generally feel well enough to return to work rather that flying off in a panic to the nearest emergency room or doctors office and paying a $50 co-pay just to prove you weren't lying to the company.

Concerning annual reviews and raises there is a performance rating where that is based on a curve called a 20/70/10 split. That is to say that no matter how great anyone might happen to be performing in relation to the goals set forth, 20% of people get a commendable review while 70% are limited to only a acceptable and 10 % get a review suggesting that improvement is needed. Sounds like a disconnect to me.

Vacation time is limited to only 10 hours per day among the entire staff pool. Roughly 15 staff pharmacists work in a variety of tasks in the Indianapolis facility. Getting any reasonable time off while working for this outfit is a long shot at the least.

There is a formal company policy that states, "It is forbidden for any employee to contact the State Board of Pharmacy or any other regulatory agency without specific authorization from management." Now as a pharmacist I know I have an obligation to protect public health and am responsible to the state BOP where I am licensed. I am not sure, but I think such a policy might just be illegal. That is why we have "whistle blower" laws in this country.

If this review were not limited in length, then this list could go on much longer.

As our Pharmacist In Charge (PIC) recently said repeatedly and openly in a group meeting with many staff present while speaking on the topic of Curascript adopting the Accredo name...."We don't care what people call our company, we just want to get paid!" That pretty much sums up the culture here.

The work atmosphere is extremely negative. This hasn't been the most stressful job I've ever had, but it's been the most soul-crushing. Management talks to the technicians and packers like they're in high school. When workers take advantage of break-times they scold everyone collectively instead of confronting the individuals who took advantage. Here are some quotes from the lead technician when I first started here: “Management prefers for you to be seen, but not heard”, “Keep to yourself, there is some drama up in here.” The lead tech would also compare me to the other new tech just to make her feel bad for picking things up more slowly. This place breeds resentment and negativity among co-workers, resulting in cliques and drama.  For example, one day a pregnant co-worker switched places with another co-worker, as she wasn't feeling well and trading responsibilities allowed her to sit down. She was promptly reported to management by a 3rd co-worker, despite the fact that switching responsibilities wouldn’t have affected anything. Being on your feet all day is tiring, especially for a pregnant woman; they gave her such a hard time. To be fair things have improved since I started here, but it still has a long way to go.

Half of the technicians at this location will drop pills and tablets on the floor, and put them back in the vials to dispense to patients. Technicians do this because if the number of orders they complete is too low, they’ll be seen as slacking off. Dropping pills on the counters isn’t so bad since they get cleaned with alcohol wipes often enough, but the floors and mats are never cleaned. There are so many patients with compromised immune systems out there, one of these days they’re going to make someone sick. The bins the medications are stored in are filthy. Seriously, the dust is 1-2 inches deep in some of them!

The supervisor fails to give adequate reviews to both the temporary and permanent employees. Everyone should know where they’re at in terms of performance in different areas. Each individual should hear all the positive and negative feedback about their job performance. They should be able to see where they’re at compared to everyone else in their department in their review; this will prevent people from being overworked/slacking off too much. Instead of only punishing the lowest performers or people they don’t like, management should spend their time rewarding the top performers; this is what’s going to motivate people to work harder. A lot of people lose motivation because after awhile they realize that hard work and performance alone won’t get them anywhere (unless they kiss up to the right person). All working hard has done for me at this place was send me out the door more exhausted than everyone else. It has never brought me anything positive. It was never appreciated. They don’t consistently reward people who work hard, they reward their "favorites" for doing a good job, sometimes for things that don't require much time or effort.

There is favoritism and inconsistent enforcement of policies. Some employees can get away with slacking off (typically extended conversations with other "favorite" employees) during the day without being reprimanded. Some of them can also get away with putting out fewer orders than everyone else.

Recognition and rewards should be based on objective measures (Who made the fewest number of errors? Who has the fewest number of absences?). That way everyone has a fair shot. If one technician is recognized for spotting an error on a prescription label, shouldn’t everyone else who's done the same receive similar recognition? That has not been the case. 

Also, if management plans on not extending someone’s contract they should tell them as soon as they can. One former employee I knew of asked the supervisor if her job was secure, and he told her she was fine. The next day, she receives a call from her temp agency saying she was let go. I thought that was really unprofessional. At least give her a one day notice! This would have given her the opportunity to say goodbye to everyone, clear out her locker, and drop off her badge on her last day of work, instead of making one extra trip back to work just to do that. It's no wonder that most employees who leave this job don't give a two week notice.

Although the company chose to separate employment with me, I will say that the company has the potential to be an awesome place to work for.  I was an at home Member Services Advocate, which working from home was great. The company does offer benefits, which is also great. However, when it comes to their attendance policy and how they implement it, needs to undergo some updates.  If a company offers PTO, and you have PTO available and want to take it, you should not have to jump through hoops in order to use your time. You would have to call your supervisor and tell them that you want to use your PTO and if they say no, then you can't. We are adults working at a company, and should not be treated like we are children in school and need to ask permission to go to the bathroom, etc. Walt Disney World, got it right, and other companies would have a higher retention rate of employees staying with their companies if they would see how other companies are successful and what they are doing. Disney has a call in line, to take your PTO off, you don't need to call someone and hope that they say it's ok, no you call the line and the time is deducted from your available PTO bank, period point blank. No calling anyone, they have enough coverage. If you don't have any PTO, there are other ways that you could still get the time off, like trades and things of that nature. Which Express Scripts does offer that as well, however that needs some updating as well.
Also, one of the BIGGEST pitfalls of working there, is they do offer SME's which stands for Subject Matter Expert, for a few days, after training, however, if you contacted them after that you would get in trouble for needing assistance.   Is that truly putting your customers first, someone else could help you to get what it is you need to efficiently assist the member, but instead they would  keep a record of how many times you asked for help and actually they SME's were advised to let your supervisor know that you contacted them for assistance. What they say is to reach out to your supervisor, however, your supervisor was not as knowledgeable as a SME, and sometimes not even you. So you have to wonder why even have a SME if you can't use them. Go figure. About 75% of the calls I took the members were not happy with the company and said on too many occasions, that if they did not have to deal with ESI they would not, this is the Worst company ever they would say. And to make matters worst, when you have to call another dept to transfer or something like that, sometimes your fellow coworker, in another dept would sigh and hem and haw like they don't want to take the call, and that is their job. I guess that all that I am saying is probably a common occurrence even at other companies, but these companies need to look to some other company who is doing it better, and keep looking at other companies that are doing better in all areas that you are lacking in greatness, and adopt what is working. Don't let pride keep you from doing that, no one is an Island. We all need each other. Well that's it, there are other things I could mention. But those are the key points. Always go into a company with open mind, because someone else's experience does not have to be yours, however this right here is common.  Last but not least, for all that you are required to do, the salary does not match it. That position really should be getting minimum of $17 hourly starting out.

Training was decent, for what they had to work with.

Software used is outdated, sluggish, cluttered and confusing.

Documentation of standard practices is an absolute mess.  You can sometimes find 3 different documents that tell you how to do the same thing in 3 different ways, and depending on which one that quality assurance looks at, you will or will not get dinged for it.  Documentation is constantly under review, but never corrected.

Gossip is incessant.  Everybody is either sleeping with everybody, or everybody is accusing everybody of it.  Take your pick.

Liberal emails from management, constantly.  Conservative viewpoints are hushed.

Employee turnover is HUGE.

They listen to complaints, state that things are being done, do something about halfway, then go back to listening to complaints, leaving everything a mess that makes employees complain about it.

Employee interest groups are shoddily managed, with group admins taking over a month to respond.

Temps will get released without any warning, so they come in with a job, and go home early with nothing but worry and tears.

Physical beauty will get you far here, even if you're as dumb as a box of rocks.  It will also get everybody in the office talking about you behind your back.  Management will openly play favorites based on how you look.

Raises are severely limited.  They will stiff you as much as they possibly can (unless you're attractive).  Been working your tail off? 
 Think you're above target, and going to get that decent raise?  Think again....

Departments are at war with each other.  Sales will throw account reps under the bus in a heartbeat.  Everybody points a finger at everybody else.  Management sits on their thumbs, but wont let you proceed with work until they review it, but it may take them a week to get to it.  Pharmacy blames everybody but themselves.  If you work here, get ready to play "cover your you-know-what", full time.

Management is laughable.  They praise and promote some of the dumbest things.  A person was promoted to VP for "creating" work board meetings that come straight out of the Harvard Mentor Manager program (right down to the green, yellow and red indicators).  Some of the supervisors don't even know the work flow, but then, how could they with the awful documentation?

Management is not allowed to give you an outside reference, only say that you worked there.

The job wouldn't be hard, if not for the morass of procedural documentation.  You can ask one person how something is done, then get something completely different from somebody else, and neither of them will be wrong, but neither of them will be correct either.  So much of it is, "take your best guess."

The most enjoyable part of the job, was probably the Warrendale, PA building.  Gym, cafeteria, and nice sidewalks to walk during lunch.  If you can find some decent people to talk to, then spend lunch with them.  Pay was decent for the job.  Health insurance is horrible.  Perk points (employee bonus program) must be hoarded by management, because you don't see much of them.

The entire company seems to be based on "damned if you do, damned if you don't" no matter what you do.

All in all, just horribly mismanaged.

Well the job isn't bad but I enjoy helping the Member all I can you are only as good as your Leadership which is terrible so that should tell you right there how well this Dept / Prior Authorization /CRD is.  If you are black or a suck up you will get special  projects and if you are a young pretty black female you will probably get hit up on from one of the Supervisors which has had MANY relationships or encounters with Employee's.  It's very caddie there rumors fly like fire and the Management is the worst for it and the HR there is not helpful stands up for the Management before the Employee even if the Employee is in the right.  They do not switch everyone around to work faxes and phones to help give you a break from the phones and helps keep you current in being able to work both.  Only the "pets" get to work faxes or special things.  And trust me the phone rings off the hook which makes for a VERY hard and long day when you have to work the phones only.  Some people get by with everything as others do not.  They have shift changes a couple times a year which hurts the workers that have children.  I know there are a lot of unhappy employees which are looking for other work because of how it is there.  You are just a NUMBER there.  If you are wanting a secure and stable job this is not one that's for sure!!!!  It's just a pay check and I'd rather find a job where I am at least treated better and a job I'm not just wasting time on and a job I can at least be happy OR somewhat happy to get up to go into of a day.  One that I can also build a future with!!!!!! Also new Higher Up/George doesn't like overtime so that has ended or unavailable.  Glad he doesn't like overtime but if I have to work there then I at least want to make some money while being so unhappy working there.  Hourly pay is not great for all you have to put up with. There is forever changing policies or how they want to have things done which is about impossible to keep up with and they love to give QSO's which are quality issues that gives you low work performances instead of giving training issues and giving you a one time chance and show you what you did wrong to understand it 1st and then give you a QSO after that if you happen to do it again.  With all their changes they should a least give you a chance instead of giving out the worst to you first.  Since they are forever changing things plus there training is terrible anyway they need to sit with you and show you and help your understand the error so going forward it would probably not happen again because you have a better understanding of it.  I don't understand why a company would want to have such bad reviews or to be known of how bad of a place it is to work for by how much turn over they have which proves and shows this.  You would think a company would take pride in their employee's having them stay long term which only benefits the knowledge that can be helpful towards the customer that utilizes their service plus will give them a better rating of a place to work for and have a happier atmosphere to work at and happier employee's working there but they don't care!  They will just hire a new herd......

I worked as a PAR for over a year and at first I liked the job.  The job itself isnt hard or overly complicated.  Once I got through training and realized I was working for a bunch of brainless monkeyes, I started looking for other employment immediately.  I have worked for a couple other Fortune 500 companies and let me say this, this management is completely out of touch.  In the year or so I worked there, I went through 4 different shift bids and had to rearrange my life to accommodate them.  I had to move my desk no short of 6 times because their management can't get their act together.  The amazing thing to me is that management didnt understand having their employees go through constant change and unrest...that it causes stress to your staff that is many times unnecessary.  Their quick witted come back usually started with something about "change" and ended with "its something you just have to be able to manage in this job."  Hello...geniuses...here's a clue...your causing/creating a stressful work environment.

The management is never or rarely seen, unless their vendor is visiting or there is a major problem.  They have completely destroyed whatever culture previously existed.  The company values are expected to be followed by staff, but have no barring on management or the likes.  They hire people in droves because they have a steady daily exodus of staff.  Nobody wants to work for $12.75/hr and be micromanage by incompetents.  They have an antiquated system of quality review.  Their matrix used to give reviews is based on fictional numbers that have absolutely no value or ability to compare one employee to another.  Their raises are horrible (unless you think 1% is a good raise).  Their portfolio is extremely top heavy with one vendor...to which they readily bend over for in fear of losing them because they can't meet their contractual obligations.  They actually went out of their way once to roll out a red carpet down the middle of the call floor isle for one of their visits...only to make supervisors keep all the lowly staff off of it.  They regularly make you completely clean off your desk to make it look Non-lived in...like that somehow makes the environment look homey, inviting and a fun place to work.  The one and, in my opinion, only redeming quality this company has is their health benefits...which are outstanding.  However, when I say health benefits, don't mistake that term with general employment benefits.  PTO or paid time off, as it's earned is darn near impossible to take because they constantly have freezes on when you can take time off.  What good is vacation time if you only have half a year in which you can take it...if you can get it approved.  The short of it is that this place has potential to be a great company to work for, but the reality is until they gut the management and bring in some people who know how to build a positive and nurturing work culture, this company is never going to be more than a meat grinder of a place to work.  If you decide to take a job here, best of luck to you.

The "leadership team" (i.e., management, supervisors, & team leads) pushes Express Scripts "The Express Ways Values" on all employees, yet doesn't live up to the same "values." The "leadership team" doesn't care to know how to do the job, or what your job entails; only worry about the numbers and "are we winning as a site?" They expect the employees to handle a ridiculous number of prescriptions per hour, and the rates continuously increase year after year. Management lies to you regularly. They expect you to "own" everything you do while working, but they refuse to "own" ANYTHING! 

You may voice your opinion during meetings and focus groups, but more often than not you end up with a target on your back (from management.) Or they tell you, that you don't know what you are talking about! The "leadership team" spends ALL DAY behind closed doors whether in offices or one of the conference rooms, but gets upset when you don't approach them immediately with issues. How can you approach people you don't see 90% of the day?!?!?! The computer system is slow and/or crashes regularly.

We used to be able to voice questions/concerns at the monthly Town Hall meetings, not anymore. Now they request you put your question in the "town hall question box" so they can preview the questions and cherry pick as to which/if any questions they will answer openly. 

Some sites are "union sites" (to keep their union clients happy), but Express Scripts walks all over the union. The union gives a false sense of security (like an expired condom!) 

You receive cheap/silly "tokens of appreciation" and the "leadership team" acts like they are giving you gold! Examples include: cheap pencil topper, a bubble pen, or a t-shirt with the Express Scripts logo. They have more fundraisers during company time (to show how "charitable the company is") than ANY place I have ever seen! Don't expect much in the form of a pay increase either. The company is so cheap, they would try to squeeze change out of a penny! 

You are expected to take part in your annual employee review (which ties in to your annual bonus.) This would be fine, but no matter what, management knocks you down (unless you are a butt kisser, or one of their "buddies") and basically makes you feel like you didn't do enough/prove yourself for the company. In turn killing your "bonus." 

All in all, if it wasn't for the "leadership team" this may be a "decent" place to work! (from site leadership up through the corporate leadership)

Pros – Short Version:

* Ability to change jobs/departments very easily
* "Flat" organization - everyone is in the trenches together (in IT, at least)
* Good camaraderie (up to a point)
* Nice headquarters facility
* Clear focus - save $$$
* Good bonuses

Longer version:

Express Scripts was a great place to learn how large company IT can work. I had the opportunity to work with a multitude of departments and people and got a lot out of that. It really makes a difference whether you are in a good organization or one that is struggling - in the former, you get the resources you need to succeed while in the latter it is a sisyphean effort. Colleagues tend to look out for each other, despite being ranked against each other for raises, bonuses and promotions. Every day could be a new challenge so if you like moving quickly this is a great fit, for a while...

Cons – Short Version:

* Very limited promotion ability. It is highly unlikely to get more than one in your career at ESI.
* Always oncall - the only times I did not receive calls, emails, and text messages was when I was flying. Though it is not required to always be available, that is the general expectation.
* Good people "disappear" while poor performers linger for years (and harm the culture)
* Saving money leads to poor outcomes (but everyone acts like this is unexpected)
* Force-ranking of all employees
* Bonuses can be and are canceled entirely due to factors outside of your control (i.e. you can perform excellently but, due factors entirely out of your control, you receive nothing).

Longer Version:

At some point most employees notice that the problems we have today have the same root cause as those we had the year before, and the year before that. Chronic rushing and underfunding of IT projects has led to a situation where IT has little credibility with the business and individual employees do not have much to be proud of. As managers, you are expected to promote the strategies and decisions made by senior leadership, despite the fact that "in the trenches" we and our teams have to deal with the fallout. The force-ranking is a real problem. Why ESI still does it while many other companies quietly eliminate these systems is baffling, but with the rapid turnover in our HR department my only conclusion is that the CEO likes the system. Expect to be hung out to dry if you have a public mistake in the last three months of the year and, if you want to do something that will make you a top ("stretch") performer make sure that it is public and, again, in the last three months of the year (earlier than that and it will likely be forgotten).

I worked as a pharmacist at the Warrendale (Pittsburgh), PA location. When I was interviewed/hired, I was told wonderful things about the place and the job. But as soon as I started, things were not as promised. They were short-staffed all over, so I was just used to fill in (and it would not be the department where I was hired to work). I never got out on time. I was there late every single day. I had absolutely no home life, as I got up early every morning to go to work, and came home so late it was time to go to bed. My days off were spent recovering from the horrible week I had. I would be so exhausted, I couldn't even enjoy my days off. It was stressful work as you were pressured to get a lot done in little time with no errors on your part. You were constantly working. Work, work, work. And you were on your feet the entire time in a dingy warehouse. They kept track of how much work you did and if you made any mistakes. They didn't care about the patients and if the medication and supplies were correct. They didn't care about their employees. It was all about numbers. Just hurry up and get things out the door! It was like working on a giant assembly line, but checking medications! And if you asked questions, it was just taking up someone's time. They wanted you to work, not ask questions! It wasn't about quality or patient care, but numbers. Also, as a new employee, NOTHING was ready for you when you came on board...they didn't have your computer set up for you, there was very little training, the other pharmacists were too busy to provide you with proper training. You were left to figure things out on your own. I have NEVER, and I repeat, NEVER worked in a place like this. It was by far, THE worst place I have ever been employed. The managers had no clue what you were doing. In all my time there, they never once followed up with me to ask how I was doing, how I liked it, if I had any concerns, etc... Of course during the interview, the managers were very friendly. But after I was hired, I'd pass them in the hall and say hello, and they wouldn't even make eye contact! I think they were embarrassed and knew I fell into their trap. My advice: Stay Away! This place does not care about you. They will work you all day long. You will not have any time for yourself at home. Your whole life will become this job. You will get no thanks.

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